Klaviyo: Email Marketing & SMS for Shopify

Klaviyo: Email Marketing & SMS

Email marketing, SMS, & WhatsApp that turn messages into sales
Rating
4.7
Feedback
2,919
Reviews
Chart
#1,258
Shopify

All reviews

5 / 5 Share
Feb. 23, 2025

TOP

Store Using app Total reviews Average rating
Lounis 8 months 4 4.5
Developer Reply

Thank you for the 5 stars! ⭐

5 / 5 Share
Aug. 21, 2025

Very nice support and app. I highly recommend

Store Using app Total reviews Average rating
Loja Manuel Coelho 7 months 45 5.0
Developer Reply

Thank you for the 5 stars! ⭐

5 / 5 Share
Feb. 21, 2025

best CRM so far for D2C

Store Using app Total reviews Average rating
MÖSS About 1 month 5 4.2
Developer Reply

Thank you for your positive review!

5 / 5 Share
Feb. 20, 2025

Store Using app Total reviews Average rating
Diantres Over 1 year 1 5.0
Developer Reply

Thank you for the 5 stars! ⭐

5 / 5 Share
Feb. 20, 2025

Adam did an amazing job with providing a quick solution to my problem. His notes were clear and actionable, I am very appreciative!

Store Using app Total reviews Average rating
Eberjey Over 3 years 3 5.0
Developer Reply

Thank you for the 5-stars! We will make sure we pass along this positive feedback to Adam!

5 / 5 Share
Feb. 20, 2025

I had a query about segments and was online with Pete GA, he was so helpful and really guided me through what to do!

Store Using app Total reviews Average rating
Clothes Doctor Over 4 years 10 4.9
Developer Reply

Thank you for taking the time to give us a review! We will make sure to pass along this positive feedback to Pete :)

5 / 5 Share
Feb. 19, 2025

Very easy to use!

Store Using app Total reviews Average rating
Joydeco About 2 months 6 5.0
Developer Reply

Thank you for your 5-star review!

5 / 5 Share
Feb. 19, 2025

I could not be more happy with the integration between Shopify and Klaviyo. It is literally life changing for our gorgeous 'little corner store' in Normanhurst, Sydney. Thank you!

Store Using app Total reviews Average rating
Well Versed Homes 12 months 1 5.0
Developer Reply

Thank you so much for your thoughtful review! We're so happy to hear that it has benefitted your store 😊

1 / 5 Share
Feb. 19, 2025

I've been using Klaviyo for three years, but I'm switching to Shopify Email due to their recent cost structure changes. The pricing has become unreasonable, especially for small and mid-sized businesses. There are more affordable options that offer similar functionality without the excessive costs. I’d recommend others consider alternatives to avoid the unnecessary expense. Speak with your wallet. Klaviyo's price hikes are unacceptable.

Store Using app Total reviews Average rating
Perfect Pitch Chimes Over 1 year 1 1.0
Developer Reply

Thank you for your feedback! Klaviyo exists to help you to understand your customers and drive growth from those relationships. If you have profiles that you are not emailing, we highly recommend that you suppress them. You do not pay for suppressed profiles, but you maintain the data so that you can unsuppress profiles in order to send communications to them at future times. If you prefer to keep them active, the Appreciation Discount that we’re offering to many loyal customers limits the email plan spend increase to 25%. We encourage customers to look for additional communications sent on Jan. 21 to best understand how these changes impact their specific plan and to understand our new flexible pricing features, including auto-downgrade and Flexible Sending.

5 / 5 Share
Feb. 19, 2025

Store Using app Total reviews Average rating
AstralMundo 9 months 1 5.0
Developer Reply

Thank you for the 5 stars! ⭐

5 / 5 Share
Feb. 19, 2025

Sehr zu empfehlen....

Store Using app Total reviews Average rating
Tiroler Bauernstandl About 1 month 1 5.0
Developer Reply

Thank you for the 5 stars! ⭐

5 / 5 Share
Feb. 19, 2025

I am using Klaviyo for a longer time already, but have only just started to look deeper into the system and its possibilities. Once you have understood the system, it is easy to go deeper and deeper in order to optimize the newsletters and flows more and more. The support is excellent. Thanks also to Daniela, who helped me so quickly last Saturday! A clear recommendation!

Store Using app Total reviews Average rating
SiaLinda.com Almost 4 years 27 4.3
Developer Reply

So glad to hear you’re loving Klaviyo! Thanks for taking the time to share your thoughts. We will make sure to pass along this positive feedback to Daniela as well!

5 / 5 Share
June 22, 2025

Instant results, we have not even utilised 50% of Klaviyos functions and the results are mind blowing, if you have a business you need Klaviyo. great app

Store Using app Total reviews Average rating
Kidz & Bellz Almost 2 years 3 5.0
Developer Reply

We love to hear this - thank you for the positive feedback!

5 / 5 Share
Sept. 27, 2025

We have always experienced great customer service and support with Klaviyo; they're continually improving the system and adding much needed features. It is a fantastic platform and greatly enhances our revenue streams.

Store Using app Total reviews Average rating
CANTEROS.nz Over 6 years 3 5.0
Developer Reply

Thank you for your positive feedback!

5 / 5 Share
Feb. 18, 2025

Store Using app Total reviews Average rating
Nuream 2 months 1 5.0
Developer Reply

Thank you for the 5 stars! ⭐

5 / 5 Share
Feb. 18, 2025

The learning curve can be a bit steep, especially if you are a little rusty on the subject matter. However, the support staff are incredibly helpful - both over email and in the live chat. Aaliyah W was incredible today and is the reason I am leaving this review - they are a lifesaver!

Store Using app Total reviews Average rating
MistAmerica Almost 2 years 1 5.0
Developer Reply

We really appreciate your positive review! We will make sure to pass along the positive feedback to Aaliyah.

5 / 5 Share
Feb. 18, 2025

Klaviyo is our #1 tool for generating website sales. Their support team is great, the resources are helpful and their platform is easy to use. We couldn't run our website without it. Highly recommend!

Store Using app Total reviews Average rating
Date Lady Almost 5 years 8 5.0
Developer Reply

We’re thrilled to hear you've had a positive experience with Klaviyo so far! Thanks for taking the time to share, and we’re always here if you need us.

5 / 5 Share
Feb. 18, 2025

Store Using app Total reviews Average rating
Poplin & Co. Canada Almost 2 years 4 5.0
Developer Reply

Thank you for the 5 stars! ⭐

5 / 5 Share
Feb. 17, 2025

An amazing app with amazing support. The customer service is super skilled and kind, I would 100% recommend using Klaviyo for you site!

Store Using app Total reviews Average rating
Via di Gioia Swimwear About 2 years 6 4.8
Developer Reply

We really appreciate your feedback! It's great to know our support team made a difference for you. We're always here to help!

1 / 5 Share
Feb. 17, 2025

Absolutely terrible service. Quick to constantly upgrade your account which cost more money but trying to get someone to help you is nearly impossible. Onboarding was fantastic but after that everything went downhill. Plus my conversions have never been as bad as they are with Klaviyo.

Store Using app Total reviews Average rating
SkullJewellery 13 days 3 2.3
Developer Reply

We are very sorry to hear this. A member of our Support leadership team will be reaching out to connect with you!

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