All reviews

Rating Breakdown

  • 5
    85% (2,195 ratings)
  • 4
    3% (75 ratings)
  • 3
    1% (27 ratings)
  • 2
    1% (34 ratings)
  • 1
    9% (242 ratings)

Reviews with Text

  • 80% (2,049)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 3, 2024

A lot to learn but our systems have definitely improved since using Klaviyo. The help and tutorials and live webinars are so good. I always get the answer i need! Love it

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Very interesting app. Very well made and structured. Easy to use. Solves all email marketing & SMS needs. Rich content and suggestions that make using it very productive. I had a minor problem with emails not sending that I couldn’t figure out. The support team was very helpful. Very quick response. They catered to my questions. And even shared solving the issue with the Klaviyo team as it was somehow intriguing. Thank you Andy for your help. Thank you Najah for finding what the problem was.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

My revenue is increasing every day. Wish I had done this much sooner. I resisted Klaviyo for quite a while, but I'm so happy with it now that I took the time to learn how to use it.

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Store

Erysse

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Super facile d'utilisation et support très présent

Using app

Over 4 years

Total reviews

5

Average rating

5.0

1 / 5 Share

Oct. 1, 2024

Klaviyo is such a buggy horrible integration that I'm going to try and get my client to change. I have a sign up form teaser on my client's shopify store that is not part of any sign up form. I've literally turned off every sign up form, every flow, and even disabled Klaviyo from Shopify, and still this Klaviyo teaser is the site. I've contacted support and got the typical copy and paste, go to sign up forms to delete your teaser but there is no live sign up forms, there is no sign up forms that use this teaser, it doesn't exist. Either it was deleted previously and the code still continues to be on the site without any way of removing it and Klaviyo doesn't want to help to fix their broken buggy product.

Using app

26 days

Total reviews

3

Average rating

2.3

5 / 5 Share

Oct. 1, 2024

My experience with Klaviyo has been amazing. It is easy to use and seamless. My emails are easy to create and design. I have seen more traffic on my website because of the emails and that is always a good thing. I recommend this app to anyone looking to have an easy and seamless email marketing experience.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 1, 2024

Easy and simple to use

Using app

6 months

Total reviews

9

Average rating

4.8

5 / 5 Share

Oct. 1, 2024

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Must have als je een webshop hebt!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Klaviyo has the best support system of any platform I've used. They're incredibly attentive and always provide clear, helpful assistance. I wish every B2B platform was as efficient!

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

EXCELLENT

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

Great stuff

Store

LVSH

Using app

9 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 29, 2024

Danielle is superb!

Using app

12 months

Total reviews

12

Average rating

4.9

5 / 5 Share

Sept. 28, 2024

We were struggling with list build and Klaviyo solved the problem! We have already garnered over $10K in revenue with our Klaviyo pop-up in just under a month. Highly recommend.

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 27, 2024

This service is absilutely amazing! Very intuitive to use with a simple UI. I've always used Shopify's email app and I never thought there was anything wrong with it or anything missing until I tried Klaviyo. It's so valuable for my business.

Using app

6 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Sept. 27, 2024

4 days of working to set up a simple landing page with an email capture form and an automated redirect after submission. Experience so far: - form editor is terrible - forms are not responsive across desktop to mobile (and editing for two platforms in the editor is a not usable) - limited logic capabilities moving through form submission flow - forms not saving consistently (it has been random for the past several hours) - forms not saving to designated lists - backend and admin is really unsophisticated and illogical - support (email, free plan) is slow, typically get the ticket closed type of support. In fact, in the past 36 hours, I have twice waited 12+ hours for a response and when the responses finally came I was called Nick and Kate (neither are my name) and the answers were not for me. I had to submit a second ticket to get a response to my first one. I could go one. There is a reason why over 10% of these ratings are 1 star So frustrating because I am now looking for a new solution to what should have been an easy requirement to solve

Using app

3 days

Total reviews

2

Average rating

1.0

1 / 5 Share

Sept. 27, 2024

No support after starting to use paid version. We had technical problems and could not activate any features. Support was unresponsive, did not help to solve any issues, not even freezed the subscription until WE solve them.

Using app

About 2 months

Total reviews

32

Average rating

4.3

5 / 5 Share

Sept. 26, 2024

Using app

2 months

Total reviews

6

Average rating

5.0