Klaviyo: Email Marketing & SMS
Power smarter digital relationships with email marketing & SMS
Rating
4.6
feedback
2,741
chart
#1,688
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Aug. 23, 2024
Klaviyo is amazing, the interface is easy to use, and the templates are more than helpful. All in all, a tool, ecommerce would be hard without.
Aug. 23, 2024
I have literally has the best support experience of my life with Klaviyo. Huge shout out to Danielle M.
Aug. 22, 2024
I think it's very shady that Klaviyo instantly charges more for additional email recipients beyond your plan level, but that when you clean your list, the plan cost stays at the higher level - unless you dig into the settings and change it back down. A message should come up when 'Active' users drops below your biling level to ask if you want to lower your plan level. It's clearly to maximise revenue - but in an underhand way.
Aug. 21, 2024
Alyssa D was so very helpful and polite. She provided the answer to my questions quickly and accurately. I love chat support. It's quick and easy and doesn't tie me to a phone. I'm loving Klaviyo!
Aug. 21, 2024
Awesome to work with! From integration through support, easy set up and use. Highly recommend. illumino360.com
Aug. 20, 2024
Aug. 19, 2024
in sort of a nightmare situation now with adding our domain email and changing DNS records. all of our emails are landing in spam. Klaviyo said it was because we lost the confidence of the consumer... not true. this all happened in a week as we were trying to change our email. support is zero help. we said we would need to switch email companies as being without our email marketing for weeks would seriously impair our business, they simply say... sorry to lose you. we literally spent 1-2K a month...switching to omnisend or finding another partner
Aug. 19, 2024
Cannot be more unsatisfied with the app I've been using for all my stores. They have been charging me amounts that has not been used, and once I decide to downgrade the plan for one store that has not been receiving traffic for 2 months, they remove all the premium features which I just paid few hours ago. Also they don't have any type of customer support (I should have as I paid for the whole month already, but as I decide to downgrade to free plan for the next month, they deactivated every premium feature). I don't understand how a company of this size can do this behaviors
Aug. 19, 2024
Hands down the best email marketing tool out there. If you aren’t using Klaviyo you’re most likely missing out on great revenue opportunities. Even if you’re using their competition. I know because I’ve tried them all. I first signed up for Klaviyo when it was a tiny startup and liked what I saw, but switched to a competitor when it couldn’t integrate with my eCommerce platform at that time. However, after a couple of years and a lot of frustration I came back to Klaviyo and I’ve seen companies thrive as a result. You have to put the time in, but it’s worth the rewards. 10% of our revenue is regularly attributed to Klaviyo. Their learning tools are great. Take the time to join them on their webinars. Great company run by a great CEO.