Klaviyo: Email Marketing & SMS
Email marketing, SMS, & WhatsApp that turn messages into sales
Rating
4.5
feedback
2,571
chart
#2,270
All reviews
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Sept. 22, 2025
I’ve been in the Shopify Plus world as merchant for more than 7 years. I used Listrak, Mailchimp, and other ESPs before to generate ecom revenue. Klaviyo is by far the best platform when you need to get transactions from your list.
Thank you for the 5 star review, and for choosing Klaviyo!
Sept. 21, 2025
love it
Thank you for the 5 star review! We appreciate it!
Sept. 21, 2025
Klaviyo is a powerful email and SMS marketing tool for Shopify stores. It makes it easy to automate flows like abandoned carts, welcome series, and post-purchase emails. The platform offers excellent segmentation, personalization, and analytics, helping you boost sales and engage customers effectively.
Thank you for this thoughtful 5 star review! We're glad you're liking Klaviyo!
Sept. 20, 2025
Klaviyo has been great and has helped me alot.
Thank you so much! It's awesome to hear how much Klaviyo has helped you!
Sept. 22, 2025
No complaints aside from the mismatch between the cost and my ability to use it. At $80/month it shouldn't be hard to recoup that investment, but it will involve extra work. I haven't had time to put it to real use. After months of paying for a plan I wasn't using I canceled 2 days after the renewal, and had to jump through minor hoops to get a refund. I think such cases should be automatic and unquestioned by ALL companies, but thank you anyway, Klaviyo.
Thank you for your feedback. We appreciate the review, and your suggestion.
Sept. 20, 2025
It works!
It sure does! Thanks so much for the 5 star review!
Sept. 19, 2025
Richiesto informazioni tecniche su un flusso. l'assistenza è stata veloce ed efficace!
Grazie per aver segnalato il nostro team di assistenza! Apprezziamo le 5 stelle!
Sept. 18, 2025
maravilloso, aunque aun no estoy trabajando al 100% con klaviyo todo lo que he visto y se ha integrado me parece maximo, gracias
¡Gracias por las 5 estrellas! Nos alegra saber que has empezado a trabajar con nosotros y que estás disfrutando de Klaviyo.
Sept. 18, 2025
i've never seen an application too bad like this before iml. And there is no turkish language support. And I always face new issues. Again and again
Thank you for your feedback. We'd love to help out with any issue you're facing. You can contact our support team at Klaviyo.com/support, and we can work with you to help solve any problem you're having with Klaviyo!
Sept. 18, 2025
The email marketing itself has personalisation for wholesale B2B business so you can refer to their business name, which is essential. That is the ONLY reason I am currently using them. But I am completely unimpressed with their billing ethics. I uninstalled Klaviyo last month on the 16th and received an email confirming I had permanently closed an account, and then received another bill on the 17th, and the 17th of this month. When you permanently close down a website Klaviyo manages to keep billing you for non-existent email services. I have been billed on two different credit cards, five days apart for supposedly the same website with different email addresses. I guess the only way to stop this is to cancel my Visa and Mastercard until it all stops, and then re-establish payment on one card, once a month. I would seriously like to find a decent replacement for Klaviyo.
Thank you for your feedback. A member of our support leadership team has reached out to you and is eager to work with you to find a solution.
Sept. 18, 2025
great app for business owners
Thanks so much for the 5 star review!
Sept. 17, 2025
Very happy for what allows to do with my shopify, i am still learning many tools to apply but so far very helpful to have it
Awesome to hear that you're seeing success pairing Klaviyo with Shopify. Thanks for the 5 stars!