Klaviyo: Email Marketing & SMS
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They got greedy! I've been their customer since 2017, and I only send emails every now and then. My only use for Klaviyo is their flows and email forms to automate my business for $25 per month, which includes a 5,000-email allocation. I have 17,000 email subscribers, but I'm not a heavy sender—I only send emails during holidays and sales. Now, their recent change is forcing me to pay $400 per month—a massive jump from $25—just because of active email profiles. What a shame. They got greedy. I'm now in the process of switching to a new email provider, and I'm sure there are better options out there. Goodbye, Klaviyo. Hopefully, you rethink this long-term decision because you're losing loyal customers like me.
Thank you for your feedback! Klaviyo exists to help you to understand your customers and drive growth from those relationships. If you have profiles that you are not emailing, we highly recommend that you suppress them. You do not pay for suppressed profiles, but you maintain the data so that you can unsuppress profiles in order to send communications to them at future times. If you prefer to keep them active, the Appreciation Discount that we’re offering to many loyal customers limits the email plan spend increase to 25%. We encourage customers to look for additional communications sent on Jan. 21 to best understand how these changes impact their specific plan and to understand our new flexible pricing features, including auto-downgrade and Flexible Sending.
Great platform and support is top notch. I've worked in a number of CRMs and Klaviyo is by far the best.
So happy to hear you've been satisfied with your Klaviyo experience so far! If you ever need additional support, you know where to find us.
Thank you for the 5-stars!
Hana hat einen super Service geboten und war sehr hilfsbereit!
Wir werden das positive Feedback unbedingt an Hana weitergeben!
Very helpful service when I couldn't log into my account, as I no longer had access to my business's email account and mobile number. Pablo promptly verified my ID and transferred ownership from my business email to my personal email address, and the problem was solved in a matter of days (due to a public holiday). Thank you, Pablo and thank you, Klaviyo, for your top-tier software and customer service. I very much apreciate it <3
We love to hear this - thank you for your positive feedback!
Easy and fast
Thank you so much for your support!
awesome service its really helped my brand
So happy to hear Klaviyo has helped your brand. We appreciate your support!
great service
Thank you so much for the 5 stars!
Leider können wir die App absolut nicht empfehlen. Egal für wlechen Shop ich Klaviyo verwenden. Jedes, jedes, jedes, jedes mal suche ich nach dem Link um die Subscription Seite direkt aufzurufen. Unglaub das dieser so schlecht zu erreichen und versteckt ist!!!!!
Es tut uns leid, dass Sie eine negative Erfahrung mit Klaviyo gemacht haben, und wir würden Ihnen gerne helfen. Ich empfehle Ihnen, sich an unser Support-Team unter klaviyo.com/support zu wenden. Ein Mitglied unseres Teams wird sich mit Ihnen in Verbindung setzen, um Ihnen bei allen Problemen zu helfen, die Sie haben!
Gettting too expensive
Thank you for your feedback! Klaviyo exists to help you to understand your customers and drive growth from those relationships. If you have profiles that you are not emailing, we highly recommend that you suppress them. You do not pay for suppressed profiles, but you maintain the data so that you can unsuppress profiles in order to send communications to them at future times. If you prefer to keep them active, the Appreciation Discount that we’re offering to many loyal customers limits the email plan spend increase to 25%. We encourage customers to look for additional communications sent on Jan. 21 to best understand how these changes impact their specific plan and to understand our new flexible pricing features, including auto-downgrade and Flexible Sending.
Parfait pour mettre en place des flux marketing. Malgré mes compétences très peu étendues sur le marketing pour le e-commerce, avec Klaviyo j'ai pu apprendre rapidement grâce à leur flux déjà pré établi. Je recommande vraiment cette application pour tous ceux qu'ils veulent agrandir leur flux clients et leur chiffre d'affaires.
Nous aimons entendre cela – merci beaucoup !
good app
Thank you for your positive review!
Great and accurate service
Thank you for your support!
great results
Amazing - thank you for the 5 stars! ⭐
So helpful wow best customer service in a long time
Thank you for your support!
Best tool for the most ROI for marketing!
That's what we strive for! Thank you for your review :)
Easy integration with shopify, great customer service, and once you get the hang of designing emails its really easy to use.
Thank you for your positive review!
Pour avoir testé d'autres alternatives, Klavyio est vraiment l'option d'emailing que nous avons trouvé la plus aboutie. les possibilités de segmentations reliées à l'activité de nos clients sont shopify sont multiples et les flow d'automation sont une réelle source de croissance de chiffre d'affaires.
Merci beaucoup pour les 5 étoiles! 🌟
We migrated from another ecommerce platform to Shopify and the Klaviyo integration allows us to do 10x more than before. The customer service team is amazing. And by far the best email platform on the market. I had Ellie N just help me with our account since our migration and it saved me hours on hours trying to sort out some issues
We are so happy to hear you're loving the platform so far, and we'll make sure to pass on the positive feedback to Ellie!
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