All reviews

Rating Breakdown

  • 5
    85% (2,212 ratings)
  • 4
    3% (76 ratings)
  • 3
    1% (28 ratings)
  • 2
    1% (35 ratings)
  • 1
    9% (242 ratings)

Reviews with Text

  • 79% (2,050)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 18, 2024

This app has been such a timesaver! All of the email flows that you can set up in advance to assure that your customer base feels heard and nurtured is amazing. I know it will help customers build trust with my brand.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Since we fired our agency due to underperformance and started using Klaviyo as designed we are seeing fabulous results and an uptick in revenue! I recommend that any e commerce vendor give it try and use with the assistance of a committed professional.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

A lovely and professional work flow

Store

jstore

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

Using app

Almost 9 years

Total reviews

12

Average rating

5.0

5 / 5 Share

June 18, 2024

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Getting better!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

We've been using Klaviyo for a couple of years and really enjoy the seamless integration with Shopify! This platform has really grown in their service offerings over the years, so our team is still trying to take advantage of all the features!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

Awesome!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

June 16, 2024

Think twice before using or even trying the app. They charge for unnecessary things as well as lack professionalism and communication. If you value your company and need solutions immediately choose an app that will be there for you when you need them instead of a company just out here to make a quick buck. They have many competitors with the same features who are not looking to be a problem but a solution for your business.

Store

Hi-Lyfe

Using app

Over 1 year

Total reviews

3

Average rating

2.3

5 / 5 Share

June 16, 2024

Excellent tools

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 16, 2024

We've been using Klaviyo for some time, and the customer support we received has been excellent. Thank you!

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 25, 2024

Great support team

Store

Reverse

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2024

Klaviyo is a super easy email marketing platform that links seamlessly with Shopify. Very happy with the professional layout.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 14, 2024

Using app

About 2 years

Total reviews

6

Average rating

5.0

1 / 5 Share

June 14, 2024

If you need any level of customer support, I'd recommend avoiding this platform. When the app works, it's good. However, I had a problem with their Flows - some of the conditional filters weren't behaving as expected - and opened a support ticket on 4/11/24. Today is 6/14/24 and all I have is repeated emails from their support teams after I ask them for updates saying "engineering is still working on it". Absolutely terrible support and there's no way to speak to anyone about the issue beyond chat and email.

Using app

7 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 14, 2024

Great customer support! always answers my questions and no task is too big or small :) Thanks for the great support Meghan F!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 14, 2024

The only relevant email marketing service.

Using app

About 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

June 13, 2024

One those "large" companies that wont help you when you need it. Expensive to the max for this program also. If you are a "large" company also then maybe this app is for you. But for small biz - im going a cheaper route with an agent that can actually help me.

Using app

Almost 5 years

Total reviews

12

Average rating

3.9