Klaviyo: Email Marketing & SMS

Super facile d'utilisation et support très présent

Klaviyo is such a buggy horrible integration that I'm going to try and get my client to change. I have a sign up form teaser on my client's shopify store that is not part of any sign up form. I've literally turned off every sign up form, every flow, and even disabled Klaviyo from Shopify, and still this Klaviyo teaser is the site. I've contacted support and got the typical copy and paste, go to sign up forms to delete your teaser but there is no live sign up forms, there is no sign up forms that use this teaser, it doesn't exist. Either it was deleted previously and the code still continues to be on the site without any way of removing it and Klaviyo doesn't want to help to fix their broken buggy product.

Easy and simple to use

Must have als je een webshop hebt!

Klaviyo has the best support system of any platform I've used. They're incredibly attentive and always provide clear, helpful assistance. I wish every B2B platform was as efficient!

EXCELLENT

Great stuff

Danielle is superb!

We were struggling with list build and Klaviyo solved the problem! We have already garnered over $10K in revenue with our Klaviyo pop-up in just under a month. Highly recommend.

This service is absilutely amazing! Very intuitive to use with a simple UI. I've always used Shopify's email app and I never thought there was anything wrong with it or anything missing until I tried Klaviyo. It's so valuable for my business.

4 days of working to set up a simple landing page with an email capture form and an automated redirect after submission. Experience so far: - form editor is terrible - forms are not responsive across desktop to mobile (and editing for two platforms in the editor is a not usable) - limited logic capabilities moving through form submission flow - forms not saving consistently (it has been random for the past several hours) - forms not saving to designated lists - backend and admin is really unsophisticated and illogical - support (email, free plan) is slow, typically get the ticket closed type of support. In fact, in the past 36 hours, I have twice waited 12+ hours for a response and when the responses finally came I was called Nick and Kate (neither are my name) and the answers were not for me. I had to submit a second ticket to get a response to my first one. I could go one. There is a reason why over 10% of these ratings are 1 star So frustrating because I am now looking for a new solution to what should have been an easy requirement to solve

No support after starting to use paid version. We had technical problems and could not activate any features. Support was unresponsive, did not help to solve any issues, not even freezed the subscription until WE solve them.

I felt overwhelmed and had absolutely no idea how to clean my list, or send newsletters and basically needed help every step of the way. Klaviyo support team were fantastic, they made everything so easy to do and understand. Highly recommend this app :)

Very bad support

Terrible customer service. Goes in circles. Very unhelpful people answering tell me why things are the way they are. The way they are isn't working...

Klaviyo makes it easy to setup our automations. Easy to use as well!