Klaviyo: Email Marketing & SMS
Email marketing, SMS, & WhatsApp that turn messages into sales
Rating
4.5
feedback
2,592
chart
#2,350
All reviews
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May 16, 2024
I really enjoy this platform, I find it very helpful and love the analytics.
May 16, 2024
Awful so far. I signed up less than a week ago and have had challenges at every turn. I've reached out several times and logged multiple support tickets and either I figure out a workaround before support responds, they don't respond or they respond with information that has absolutely nothing to do with the subject of my ticket. I have already started exploring competitors to see if they are easier to use and offer support. I am giving Klaviyo two weeks (one more to go) before making a decision.
May 16, 2024
Klaviyo is excellent tool for small businesses and large enterprises. I simply love this app.
May 16, 2024
Klaviyo seamlessly integrates with Shopify giving you complete control on your customer data allowing you to segment and target specific groups
May 16, 2024
Klaviyo is a top-tier email marketing tool. It has helped our business drastically grow our email and SMS lists, and vastly grow our revenue. It is an easy-to-use tool with constantly improving analytics and features. The segmentation tools are key for our business to be able to properly segment our audience to offer personalized messaging due to the native integration with Shopify. From flows to campaigns to forms, Klaviyo is our 1-stop shop for all things email marketing. 5* customer support, training, and experience.
May 16, 2024
kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app kinda cool app
May 16, 2024
I love Klaviyo as a tool. but a few things are a pain in the ass. in Switzerland we do have more than one language. or if you act globally you face the same problem once you add more languages to your shopify account. product feeds from shopify are only possible in one language. and that decreases our productivity greatly. furthermore there could be more explanation with property fields. especially with "Skipped" profiles in flows or campaigns. why are they skipped requires a lot of research to figure out. that could be done better. the new interface since 2024 (text editing): you made it worse. you have to click like a hundred times to change text. that is really anoying. before you had that simple editor box (it was a little small but worked). way better. lastly: I would highly appreciate if sms services would be available globally. I have so many ideas.
May 16, 2024
May 16, 2024
Une application que j'utilise depuis des années. Elle fait pleinement ce qu'on cherche a faire. Rien à dire.
May 15, 2024
Tom was excellent helping me with two issues today. He spent well over an hour troubleshooting some issues I had with integrations. He was very patient with me and was able to walk me through the steps in detail. Amazing service all around. Very prompt and clear.
May 15, 2024
Klaviyo support is the best! I've never waited long and the agents go above and beyond to be helpful. It makes a world of difference when you need help!
May 15, 2024
Stay away and use someone else! We've been with them for four years and it's gotten ridiculous. We had to spend 1200 for an email that had generated $200 in revenue. A complete ripoff. There's better options. Support is the worst. At some point, they were the only players in the ecommerce game. Things have changed. Stay away because they will steal from you when you have actual volume.
May 15, 2024
May 15, 2024
light years ahead of my previous CRM system. Klaviyo makes building newsletters and segmenting my subscriber base really easy. I've automated many flows on my own. I'm not a techie and everything is easy! It is also an easy integration with Shopify.