All reviews

Rating Breakdown

  • 5
    85% (2,193 ratings)
  • 4
    3% (75 ratings)
  • 3
    1% (28 ratings)
  • 2
    1% (34 ratings)
  • 1
    9% (242 ratings)

Reviews with Text

  • 80% (2,048)
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5 / 5 Share

April 26, 2024

Very very good App, I can just recommend really. They an amazing customer support.

Using app

Over 1 year

Total reviews

4

Average rating

4.3

5 / 5 Share

April 22, 2024

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the 5-stars.

5 / 5 Share

April 22, 2024

Email marketing is a must in any business!! Despite the "email is dead" moniker. Klaviyo's capabilities and functionality is top notch. They also have 5-star support, which I love. First, I always leave the support conversations with solutions. They go above and beyond with screenshots and/or recordings to ensure I understand what I'm asking about. They're super pleasant and effective. Couldn't recommend enough.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your amazing review. We will make sure our support team hears this.

5 / 5 Share

April 22, 2024

30% of our sells come from here this is the best email mrktng tool

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

We are happy to hear about your success and thank you for the great review.

5 / 5 Share

April 22, 2024

Happy to recommend this app. Very versatile and the people on the Help Desk are very supportive.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review. Our support team is the best!

2 / 5 Share

April 28, 2024

I was urged by one of their Affiliates to add this to my Shopify. I Added it created my flows then they disabled my account. I do not owe money that I can see as there isn't anything showing it. I have not even used them to send an email....Do not support Fiverr people adding this app. I contacted support and they couldn't help. Spending a lot of money on an app that you can't use is a bad company investment

Using app

15 days

Total reviews

4

Average rating

3.0

Developer Reply

Hello there, connect with our support team. https://www.klaviyo.com/support we can look into this further.

5 / 5 Share

April 19, 2024

Their support live chat team are so unbelievably helpful and walked me through any issues step by step, for someone who is not overly tech-y this is so helpful.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We are very happy to hear this! Thank you for the review.

5 / 5 Share

April 18, 2024

Excellent Email Marketing. The email builder is so easy and looks awesome

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Hey there, thank you for the review. Will make sure our product team hears this.

5 / 5 Share

April 18, 2024

Wow Thanks to Jono C, i was able to do all the setup on my own because this guy was expert at showing me what to do. would give this service 5 stars easy

Store

Leafine

Using app

About 21 hours

Total reviews

10

Average rating

5.0

Developer Reply

Hey there, thank you for the 5-starts. Will make sure Jono see this!

5 / 5 Share

April 17, 2024

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5-stars.

5 / 5 Share

April 17, 2024

Loving this app so far! And the Klaviyo experts are extremely helpful.

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the review. They truly are the best!

5 / 5 Share

April 17, 2024

Aide personnalisé très rapide et efficace!!!

Using app

About 2 years

Total reviews

13

Average rating

4.7

5 / 5 Share

June 7, 2024

User friendly

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-stars

5 / 5 Share

April 16, 2024

Great email marketing app but their greatest assest is their live support which gets you going in a flash!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review, and we have to agree our live support is top-notch.

5 / 5 Share

April 15, 2024

We migrated from Mailchimp to Klaviyo a month before our BFCM promos. It was very easy to figure things out and utilize all of the help documents from Klaviyo to optimize things in record time. I made it a priority and we were able to migrate much quicker than anticipated. Learning about list cleaning and list warming was all new to me, I had been on Mailchimp for so long that I didn't have visibility to any of that. I cut my list in half simply by scrubbing anybody who had bounced more than 6 times or had not opened or clicked anything for over 2 years. The result was that I actually cut our costs by moving to Klaviyo and ended up with a more effective email list at the end of the day.

Using app

6 months

Total reviews

11

Average rating

5.0

Developer Reply

Hey there, this amazing news! Thank you for joining Klaviyo and we are very happy everything is going well. If you ever need any help, contact our support team.

5 / 5 Share

April 15, 2024

Amazingly simple and efficient system

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

April 15, 2024

Very efficient at getting back to me and helping me solve my issue!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

We have been using Klaviyo for two years now and are very satisfied. The functionality of the flows works well for us, the double opt in works well, and the formatting is easy to handle. We have also had several helpful interactions with support during set up. We will gladly continue using Klaviyo as we scale.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2024

Ricardo G was a pleasure to work with. He walked us through the issues and got the issue resolved for us!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

I've been in CRM for over a decade. If you use Shopify, hands down this is the best email marketing platform you can use. The editor and segment creator are easy to use and include advance features. Also, integrations into Shopify and most Shopify apps take just minutes to set up. Outside of that, you get unlimited support and a dedicated success manager. My personal opinion...Klaviyo should be on every marketer's short-list when considering a new ESP.

Store

Orgain

Using app

Over 4 years

Total reviews

6

Average rating

4.8