Klaviyo: Email Marketing & SMS
Email marketing, SMS, & WhatsApp that turn messages into sales
Rating
4.5
feedback
2,570
chart
#2,266
All reviews
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April 8, 2024
As a struggling small business , I thought Klaviyo was the answer! But instead it created a whole load of new problems. I have a mailing list of 70,000 subscribers which I have built up over 20 years however only about 3000 are actually active - a lot of spam , Amazon and inactive emails! Klaviyo took £500 for this immediately, it was “imperative” I sign up with them before 1st but it took them over a week to contact me to “onboard” & only then it we because I hassled them! They then decide I needed to pay them a further £500 because their system changed or some nonsense! I have zero faith in this company, a total scam and rip off to a small business. Zero guidance , all about taking the money! Do not trust in the slightest. Have now reported them to my bank. Very upset!
Hello, thank you for writing a review about your experience. I'm sorry to hear about the frustrations you've described. Please could you drop a line at [email protected] so we can look into this matter?
April 4, 2024
This app takes the win for email marketing - Great customer support and very pleasant UI to work with
Thank you so much for the great review! Will make sure to pass this over to our support team.
April 3, 2024
Customer service is fast and resolved my issue
Hey there, very happy your issue was resolved quickly. If you need anything else, you know where to find us. Thank you for the review.
April 3, 2024
Very easily integrated with your Shopify store! Highly recommend!
Shopify and Klaviyo, it just works! Thank you for the review.
April 3, 2024
Probamos Klaviyo porque nos parecía un programa más profesional para email marketing, la personalización, las automatizaciones... En fin, muchas cosas buenas. Pero tras estar varias semanas con él nos dimos cuenta que gran parte de los mails que mandábamos terminaban en la carpeta de spam, cosa que no pasaba con otras dos aplicaciones que habíamos utilizado anteriormente. Además, el precio es excesivo para la cantidad de mails que permite enviar.
¡Muchas gracias por tu revisión! Si encuentras algún problema con la entrega, por favor comunícate con nuestro equipo de soporte para que podamos evaluar el problema y solucionarlo. Puedes encontrar más información en nuestro sitio de soporte: https://www.klaviyo.com/support y https://help.klaviyo.com/hc/en-us/articles/115005247008#h_01HJ46QX72HMG4BSS726FJTXS7
April 3, 2024
Je suis extrêmement satisfait de Klaviyo pour mes besoins en matière d'email marketing. Ce service se distingue par sa facilité d'utilisation et ses fonctionnalités intuitives, permettant même aux débutants de créer des campagnes d'emailing efficaces. L'interface utilisateur est claire et bien organisée, ce qui rend la navigation dans les différentes sections très aisée. Ce que j'apprécie particulièrement chez Klaviyo, c'est la richesse des options de segmentation et de personnalisation, qui me permettent de cibler mes clients de manière très précise. De plus, l'intégration avec d'autres plateformes est un jeu d'enfant, ce qui facilite l'automatisation des processus marketing et la collecte de données pertinentes. Les rapports détaillés offerts par Klaviyo me donnent une vue d'ensemble claire sur les performances de mes campagnes, me permettant ainsi d'optimiser constamment mes stratégies d'email marketing. Enfin, leur service client est réactif et toujours prêt à aider, ce qui est un atout considérable. En résumé, Klaviyo est un outil puissant et fiable pour tout spécialiste du marketing numérique souhaitant maximiser l'impact de ses campagnes d'emailing
Merci beaucoup pour vos commentaires positifs sur Klaviyo! Nous sommes heureux de savoir que notre service répond à vos besoins en email marketing. Si vous avez des questions ou besoin d'aide supplémentaire, n'hésitez pas à nous contacter. Nous sommes là pour vous aider à réussir. Merci encore pour votre confiance et à bientôt!
July 16, 2024
Seamless integration between email provider and Shopify. Lots of great add-ins like reviews and email flows to find new customers and keep old ones coming back.
Thank you for the 5-Stars!
April 1, 2024
Easy to use platform and wonderful customer service that is knowledgable and responds quickly. Love it!
Hey "Freshly Picked", thank you so much for this awesome, quick review. If you ever need us, we are here.
March 29, 2024
I've used Klaviyo for several years now and continue to appreciate their service. Layout is intuitive, features are great, and Customer Support team is amazing.
Thank you so much "Sanrio", we strive to make an awesome APP.
March 29, 2024
Excellent sales experience.
Hey, thank you for letting us know. We will make sure to inform our Sales team!
March 29, 2024
Platform is awesome, and the support is very helpful.
We couldn't agree more.
March 28, 2024
Klaviyo's stunning good looks and killer personality got me the answers I needed when I needed them. Support is top notch. Every second counts.
March 27, 2024
The live chat function is truly the most wonderful asset Klaviyo has. Every time I have a question or need assistance with anything Klaviyo-related, I am always met with the most emphatic, conscientious support staff. Megan F was particularly lovely to speak to today.
March 26, 2024
Excellent support, great platform, easy integration.
Thank you "DukesHill", we agree.
March 26, 2024
Love this tool. I come from a B2B background using much more complicated MAPs, and Klaviyo's ease of use and abilities are refreshing. It is absolutely perfect for B2C. And a huge shoutout to the Support team. Rarely have I seen a support representative actually get in my tool and code things out for us, making our lives so much easier. Thank you (you know who you are).
Hey, thank you so much for this review. We really strive to provide the best platform and top notch support!
March 26, 2024
Had this on multiple websites. Consolidated our websites earlier this month and tried to remove the app from the closed websites. Kept gettting an error. Reported it to Klaviyo. Help was slow and took several emails over several days to get a resolution. Was billled for two websites while waiting on further responses. Klaviyo refussed to refund charges on those despite having alerted them to the issue days earlier. They would rather lose 100% of my business then refund a charge for a service that is no longer wanted. The app is difficult to remove and customer service is bad.
Thank you for sharing your experience. We apologize for the difficulties you encountered and the delays in resolving the issue. Your feedback is important to us, and we're actively working to improve. Please reach out to us directly if you need any further assistance.
March 26, 2024
Good company, good staff, good tool.
Agreed! Thanks for the shout-out to our team and APP. We're here whenever you need us!
March 25, 2024
Excellent, and support is very fast
Hey! thank you for the 5-star review.