Klaviyo: Email Marketing & SMS
Email marketing, SMS, & WhatsApp that turn messages into sales
Rating
4.5
feedback
2,570
chart
#2,266
All reviews
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March 25, 2024
A great app, it seamlessly blends the newsletter and e-commerce together without any glitches.
One email at a time! Glad you are having a great time using the APP and being able to connect with your customers seamlessly.
March 25, 2024
Having used Klaviyo with Shopify Plus storefronts starting in 2019, I can certainly speak to both Klaviyo's current functionality and their track record of always improving. There are a few circumstances in which advanced functionality requested of me wasn't available through Klaviyo, but on the whole when working with Shopify as the storefront Klaviyo is almost more like a built-in solution than an add-on app with how tight & aligned the integration is. Advanced, store-specific asks have been possible through their developer documentation and in-house custom builds, and we're also very grateful to have a responsive, helpful CSM who advocates for our business needs when we want to innovate within the channel. No technology is perfect, but I've been able to see Klaviyo constantly improve which speaks to the tool's strength in build, support and commitment to its customers.
Thank you so much for this review. As you mentioned no platform is perfect, but we work so hard to make sure the Shopify x Klaviyo integration works as smooth as possible and together they both become an even more powerful tool. For anyone else reading, we have a developer portal https://developers.klaviyo.com/en Glad to hear that you've had a positive experience with our customer success team as well. At Klaviyo, we're constantly striving to enhance our platform and support to better serve our customers, and it's encouraging to hear that our efforts are making a difference. Thank you for your continued support, and please don't hesitate to reach out if you ever need assistance or have further feedback to share.
March 22, 2024
Klayviyo's support team is very helpful, and they are a force that has grown immenly.
March 21, 2024
Très bien pour la gestion d'email et faire grossier sa mailing list. Les modules sont bien structurés et l'aide en ligne est assez fournie
March 20, 2024
Klaviyo is an essential tool. I like how easy creating emails is. On the flip side, I wish you could upload larger images (mine get rejected) within the email campaigns. Also, it's a bit tricky playing with formatting inside of emails (bold, italics, keeping the font when you paste text). Lastly, the pricing feels opportunistic the second you squeak past their levels they send you a charge for more. I'm not leaving Klaviyo but I'm also not jumping for joy or telling my friends they MUST use this email software.
March 20, 2024
Ist ein Emailtool das ich voll empfehlen kann und ich habe es seit 2-3 Jahren im Einsatz. Funktioniert gut, ich kann Kampagnen und Flows generieren ich bekomme Support wenn ich es brauche. Die Integration mit Shopify ist auch problemlos.
March 18, 2024
Klaviyo's customer support is fantastic! They were so helpful when I needed assistance with my email campaigns. Knowledgeable, patient, and friendly - they made the process smooth and easy. Highly recommend!
March 13, 2024
March 12, 2024
If you're up for a bit of a learning curve, Klaviyo can be a game-changer for your business. Dive in, get your hands dirty, and you'll soon see how its features can really help your business take off. Stick with it, and before you know it, you'll see the rewards rolling in as Klaviyo's automated processes start working their magic for you.
March 11, 2024
March 5, 2024
Alex W from the Klaviyo team is amazing! So quick to respond and solved a problem that we had for over two weeks straight away! Love it!
Using app
About 4 years
Total reviews
4
Average rating
5.0
March 4, 2024
Klaviyo is good except one major disadvantage. I am very disappointed that it cannot generate "Buy X Get Y" type coupon code. This is a very very common type of discount code and it can also be generated in Shopify. However, if i generate in Shopify, then, i cannot set a limited time offer in the FLOW. I really hope Klaviyo can solve this issue in the very near future. Then, i will add the review stars back.
March 4, 2024
As a seasoned e-commerce founder with nearly 1 million in sales, I strongly advise against using this app! Over the past four years, we dedicated ourselves to building an extensive subscriber list, fine-tuning our flows, and collecting valuable data. Shockingly, Klaviyo disabled our account without any prior notice. When we inquired about the reason, they pointed to a high bounce rate in one of our campaigns. Despite our earnest request to reopen the account and our commitment to reducing the bounce rate, Klaviyo insisted on its permanent closure. The fallout is devastating – all our meticulously crafted flows, crucial data, and the carefully nurtured subscriber lists have vanished. It's crucial to be aware that this app can swiftly disable your account, even if you've been a loyal customer for four years. My recommendation: steer clear of this app and opt for Mailchimp or Omnisend for a far superior service.
March 4, 2024
Klaviyo is a must for email flows & subscription sign ups…. Customer service is excellent if you are on the upgraded package
Feb. 29, 2024
This app is so easy to use, great integration with Shopify and the customer support is amazing! Luan from Klaviyo has recently helped us and he has been superb!
Feb. 27, 2024