All reviews

Rating Breakdown

  • 5
    85% (2,212 ratings)
  • 4
    3% (76 ratings)
  • 3
    1% (28 ratings)
  • 2
    1% (35 ratings)
  • 1
    9% (242 ratings)

Reviews with Text

  • 79% (2,050)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2023

I don't need all the complications that come with a full CRM app. Klaviyo is fantastic as an email marketing app. Our life has become much simpler and easier with Klaviyo. I highly recommend giving Klaviyo a chance to see what it can do for your business.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

best support EVER!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Klaviyo has the best customer support!

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SIMKHAI

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

Easy to use, effective, and priced well! We prefer the email tools in Klaviyo over SMS, but overall, great solution for any company.

Store

JoyJolt

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

We love Klaviyo - it's a powerhouse. Highly recommended.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

The absolute best email marketing provider. Their support is top-notch!!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

Die App ist sehr umfangreich und funktioniert sehr gut. Fehlt nur noch die Übersetzung auf Deutsch, dann gäbe es 10 Sterne :-)

Store

LiWeRa

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

Store

TAIKORA

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Great service! Would highly recommend it, especially for those with Shopify stores

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

June 25, 2024

It's working smoothly - what's even better is, that as a rookie as myself the support is quick and thorough. So I'm usually to work things out myself rather than having to pay consultants. Birdie approves!

Store

Birdie

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

We have been using Klaviyo for almost a year and are really impressed with the email customisation features + segmenting capabilities.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Klaviyo is by far, the best email marketing platform in the market. It's very easy to set up on Shopify and is the best to set up campaigns and flows. The email builder works great as well as the list and dynamic segments. Definitely, 100% recommended.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Very easy to use and very helpful for a company just starting or a already established company

Using app

About 3 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 10, 2023

We used to love Klaviyo but like all techs these days phone support is obsolete and live chats are being abandoned during critical times. Chatbot assistance sends you into a frustrating loop of never-ending bot questions/answers. Complicated issues cannot be communicated and emails go unanswered. Chat is supposed to be live 9-5 EST but no one is ever available and you're told to just email. Will be looking to switch as the service is no longer top notch. Klaviyo always stood out on top, now they are on the bottom. Cost vs value is just not there.

Using app

Over 3 years

Total reviews

7

Average rating

3.1

5 / 5 Share

Nov. 8, 2023

I just had the best experience with Klaviyo and specifically their customer service. Alexandria D. was unbelievably helpful. She walked me through troubleshooting with patience and video screensharing too. I was blown away by her kindness and patience. Such a great customer experience!

Store

Sift

Using app

5 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 8, 2023

Tool is good but Klaviyo should solve the t-online.de delivery problem (bounce) finally! The problem has existed for ages and t-online addresses are common in Germany. With other providers, delivery to t-online addresses works!

Store

CHAMOON

Using app

13 days

Total reviews

2

Average rating

4.0

1 / 5 Share

Nov. 7, 2023

Una vera è propria truffa ho 10k di contatti e ho annullato quest'app dopo un mese visto la sua non funzionalita ed il costo di 150€ mensili in base al numero dei miei account, anche dopo aver disistallato lì'app hanno continuato per 3 mesi a prendere soldi automaticamente dal conto, alle mail nessuna risposta ed in chat mi rispondono dopo aver reinstallato l'app che posso cambiare il mio piano se voglio ma non è possibile emettere rimborsi anche se l'app era disistallata e 0 mail inviate

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 3, 2023

Great customer service!

Store

Ilouity

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

An exceptional marketing automation tool with an array of useful features. What truly sets Klaviyo apart is its outstanding customer support. The Klaviyo team has consistently gone the extra mile, providing us with clear instructions, sharing helpful articles, and quick and detailed support whenever needed. With their top-notch support and user-friendly platform, I wholeheartedly recommend Klaviyo to any e-commerce business looking to take their email marketing to new heights.

Store

INAO

Using app

5 months

Total reviews

2

Average rating

5.0