Kudobuzz Product Reviews & UGC
Boost credibility and sales with reviews from different sites.
Rating
4.5
feedback
147
chart
#15,307
All reviews
Review RSS Feed
Dec. 2, 2025
Aug. 29, 2025
Chi was super helpful to migrate my KB App from one platform to another. She even sent me a CSV of all the reviews to make sure I wasn't missing any on the new store. This is SO Helpful!
Thank you so much for sharing this! We’re delighted to hear Chi was able to make your migration smooth and even provide the CSV to ensure nothing was missed. Your feedback means a lot, and we’re always here to help!
Aug. 19, 2025
Excellent working with the crew at Kudobuzz. I was unable to implement code properly and their wonderful staff helped me out and everything looks fantastic now. Pleasure to work with!
We’re so grateful for your kind feedback! It was such a pleasure working with you, and we’re glad everything looks fantastic now. Our team is always here whenever you need us — thank you for trusting Kudobuzz!
Aug. 6, 2025
Very patient and kind with me! Helped resolve my confusion with navigation. Got everything settled :) Great app.
Thank you so much for your kind words! It's our pleasure to make your experience smooth and enjoyable. Your kind feedback truly brightens our day! Don’t hesitate to reach out anytime—we’re here to help with a smile. 💛
May 13, 2025
Full disclosure first that I guess I am a bit jaded as I had a poor customer experience with Kudobuzz. I went from a Wix site using this app and moved to Shopify. Kudobuzz charged me more per annum in Shopify for the same review numbers AND I ended up with less features. I use to be able to reply to great reviews and thank customers, however l lost that feature when I moved to Shopify. The next plan level up was just too much to justify for a smaller operator like me. I am on Breakfast plan so once I get to the limit of reviews it seems to be low value for money spent. I'd probably shop around next renewal if their value is not reviewed.
We’re truly sorry to hear about your experience, and we appreciate you sharing your feedback. We understand how frustrating it must be to encounter limitations after switching platforms. While our pricing and features may vary across platforms, we never want cost or functionality to be a barrier for loyal customers like you. If you’re open to it, we’d love to explore options to better meet your needs. Please reach out to our team at [email protected] so we can assist you further.
March 24, 2025
love the app and the chat support is great, jared was very responsive and solved my issue in no time!
Sept. 13, 2024
great support team always answers
Thank you for your feedback on our app and customer service. Your appreciation means a lot to us, and we're here whenever you need further assistance. Thanks again for choosing Kudobuzz!
Sept. 12, 2024
Superb app!
Thank you for your feedback! Your appreciation means a lot to us, and we're here whenever you need further assistance. Thanks again for choosing Kudobuzz!
May 8, 2024
Most of the app works well but when to upgrade to get more features. That don't work very well you are stuck dealing what a chat bot that is no help. And they are closed most of the time.. We appreciate your reaching out to Kudobuzz customer support. Please note that our live chat is presently unavailable, as it is outside of our regular working hours. You are welcome to leave your message below, or if you prefer immediate assistance, we recommend consulting our helpful guide at https://support.kudobuzz.com. Additionally, if you could provide your contact number and specify the most suitable time for us to contact you, we will do our best to accommodate your needs. Thank you for your understanding and patience. We look forward to assisting you as soon as possible!
Hello! I'm sorry our working hours don't align with your availability. Please feel free to leave us a message via live chat or email at [email protected] with your concerns, and we'll respond during office hours.
Feb. 21, 2024
I had some issues and Chi from Kudobuzz help me with ALL of them! Her patience and excellence customer service helped calmed all my worries. She didn't rush me during my chat session with her but made sure that every question I had was answered. Thank you so much!
Thank you for your feedback! Your appreciation means a lot to us, and we're here whenever you need further assistance. Thanks again for choosing Kudobuzz!
Jan. 26, 2024
Bad experience. Continued to charge even after I cancelled their plan. After i flagged out the mistake, they promised to get back at the soonest, but after 3 working days, they still did not respond. After checking with them again, they mention they are prepared to only refund the latest month's charge. Do be careful installing this app, unless you dont mind having your card charged monthly (even after cancellation). App is not even very useful in the first place nor helped to bring extra sales.
I apologize for the inconvenience you experienced with your subscription. Rest assured, we've resolved your issue effectively. Should you need further assistance, please don't hesitate to contact us through our live chat or email at [email protected]. Your feedback matters greatly to us, and we kindly request you to consider updating your review based on the positive resolution. Thank you for your understanding and support.
Aug. 22, 2023
The free plan doesn't include Etsy reviews, only Facebook reviews. The price is way too steep (£19.99/month) for only importing reviews.
March 20, 2023
Consider the very first marketplace in the name of the app is Etsy, you would think that you would be able to import Etsy reviews. Instead the only free 'marketplace' you can import reviews from is Facebook. Hardly a marketplace that any business really collects reviews from. To get access to marketplaces you have to pay a ridiculous $19.99 a month. Completely ridiculous.
Thank you for your feedback. There are several other features that come along with the $19.99 pricing including the ability to add photo reviews, enable Google Rich Snippets, Campaigns feature in soliciting reviews, coupons, just to mention a few. Additionally, you're able to connect other social channels apart from Etsy like Google, Amazon and Yelp. We're sorry to hear that getting all the mentioned features and more is completely ridiculous. We are open to any suggestions you have regarding this pricing and can also potentially offer some discounts to make the pricing affordable for you. Please reach out to our team at [email protected]. Thanks!
March 6, 2023
a great app that allows for social proof delivered from other platforms that can be trusted ( you cannot delete these reviews, edit them or fake them ). This allows customers to trust the app and in the long term build brand trust. The team also is very helpful for integration issues and we were up and running within one day.
We're happy to see your feedback of our app and are happy that our team is up to task when it comes to helping customers get set up and running. Thank you!
Jan. 4, 2023
if you have review etsy or any others e-commerce site , its good to start with this apps to your new site .
Thank you, we appreciate your feedback and the recommendation!
Dec. 9, 2022
Just installed this and was confused about how to get the widget on my home page. Grace helped me right away and added the widget for me. Thank you, Grace! I'm using this app to publish customer reviews from Etsy onto my Shopify store. Pretty neat app!
Oct. 27, 2022
love the app, excellent customer service :) Recommended if you are trying to import reviews, like in my case from Etsy . Thanks
Thank you for your review.