Kudobuzz Product Reviews & UGC

Aug. 29, 2022

I have used the app to link reviews between my Etsy and Shopify. I found it helpful to automatically email customers and receive more reviews. I like it.

June 21, 2022

The app is OK, if you can make it work without contacting tech support. My recent experience with the team has been dreadfully bad. The short version: my annual renewal failed because the app developer stores old/stale payment data, and doesn't provide any tools for customers to update it or even see it. Renewing the subscription requires getting sent a secret URL to a page that can't be accessed via Shopify or the Kudobuzz dashboard. But then the KB system doesn't process the renewal; you have to "upgrade" manually, and of course any discounts you had are gone. Then you have to re-publish all the hundreds or thousands of reviews that got turned off ("unpublished") when the account renewal failed, but the tool to do this does not actually work, and the tech support team's smug replies are slow and unhelpful. FWIW, I've been a full stack web developer for 25 years, so navigating around a web app is not something I usually find difficult, except in this case because the tools just don't work.

May 16, 2022

App funktioniert nicht. Auch nach 2 Stunden keine Etsy Bewertungen. Support meldet sich nicht. Absolute Zeitverschwendung

March 10, 2022

Amazing app! used for several years, and any issue support is super helpful and quick! is working very good! thanks!

Dec. 9, 2021

Never left a review before for anything in my life. Waited 12 hours for support to reach out and ask a question that was answered in the original message. After, which I continued to wait. Here we are 24 hours into one question and I still haven't been able to move forward with any resolution, as no one is responding, let alone providing valid solutions or even reading my responses.

Oct. 16, 2021

Have been using it for a while. Amazing App for reviews. Great sync with Etsy, nice tabs. It is really easy to install widgets

Sept. 28, 2021

BEWARE OF THIS APP & THE SERVICES PROVIDED! Used for a year and it properly worked about 3 months out the entire year. I constantly had to communicate with the NON-EXISTING CUSTOMER SUPPORT that they have who are EXTREMELY INCOMPETENT. I basically GOT ROBBED they did not provide the service I paid for and when I would complain about it they would have a bad attitude, they ended up closing my account when I requested I be compensated for all the months my reviews did not port, they closed the account WITHOUT ever refunding me or fixing the issue that was at hand. PLEASE LOOK ELSEWHERE the service provided by this app will be a headache in the long run.

Feb. 17, 2022

Needed few tweaks done in order to funcion properly and they have been more than helpful and responsive ! very grateful for the amazing support.

Aug. 26, 2021

I needed to switch my reviews form Wix over to Shopify and Naana was a great help to me & my company! Im very satisfied with Kudobuzz. Cheers to year 2 using them

June 30, 2021

1) Hard to navigate. Can't find BILLING, CURRENT PLAN I'M ON, EXPORT REVIEWS. Please make these easier to find. 2) Exported reviews from Etsy but only placed them in General Business Reviews and didn't place them Per Product. Very useless. 3) Doesn't allow export of reviews gained from social channels (in my case, Etsy) which is a highly important feature. Overall, not worth the cost or even for free.

June 15, 2021

I’ve been using this app for years and anytime I have an issue when I’ve made updates to the store, the developers will quickly fix the issue for us. They even installed some code for their review slider in a few parts of my website , which is a task that I would have had to hire someone to do. Very pleased.

May 24, 2021

Like how the app looks on my site https://www.customkidsfurniture.com/ and the customer support is very good.

May 20, 2021

App is very useful and their customer support is quick to respond and help people , It was an amazing Experience. Thanks Abdul

May 17, 2021

The suport team its so helpfully!! I add all my Etsy reviews to Shopify in a few hours. And I add also reviews to my products

March 9, 2021

Awesome support! My reviews from Etsy couldn't be pulled so I got in touch with support. Turned out Etsy had made some changes and Kudobuzz needed an update to be able to get the reviews. Within 24 hours they had updated the app and all of my reviews are now in. Most definitely recommend this one!

March 4, 2021

We had been using the Kudobuzz on another platform before recently switching to Shopify and really wanted to be able to carry this over too. The tech support from Kubobuzz was fantastic and made our changeover easy, even bringing over all of the previous reviews. This little app does everything we need and want. Thank you Kudobuzz!

Jan. 26, 2021

Application does the job, support team is great. However the overall app is very slow and lacks of customization.

Jan. 25, 2021

They were quick to respond and resolved the issue we were having. Reviews are seamlessly displayed on our shop. We are very pleased.

Jan. 12, 2021

I really like this app has a lot of good features, moves a bit slow but really good. I wish them continued growth

Dec. 30, 2020

This app used to be OK, but was always just dog slow to use. However, they recently changed the UI so you can't even assign reviews to products. Any newly imported reviews are just business reviews. Installation was also a horrible pain, and now I'm seeing that there is absolutely no way to export all your reviews from Kudobuzz. I would never recommend this app to anyone.