Kudobuzz Product Reviews & UGC
Boost credibility and sales with reviews from different sites.
Rating
4.6
feedback
353
chart
#2,917
All reviews
Rating Breakdown
Review RSS Feed
Nov. 20, 2024
Grace was SO helpful. She walked me through what I needed step by step and was patient with me and got the job done quickly! Great help!
Sept. 13, 2024
great support team always answers
Thank you for your feedback on our app and customer service. Your appreciation means a lot to us, and we're here whenever you need further assistance. Thanks again for choosing Kudobuzz!
Sept. 12, 2024
Superb app!
Thank you for your feedback! Your appreciation means a lot to us, and we're here whenever you need further assistance. Thanks again for choosing Kudobuzz!
June 20, 2024
Always satisfied with Kudobuzz. Their customer service is top notch. They really do go above and beyond to help me.
Using app
About 6 years
Total reviews
1
Average rating
5.0
Thank you for your feedback on our app and customer service. Your appreciation means a lot to us, and we're here whenever you need further assistance. Thanks again for choosing Kudobuzz!
May 8, 2024
Most of the app works well but when to upgrade to get more features. That don't work very well you are stuck dealing what a chat bot that is no help. And they are closed most of the time.. We appreciate your reaching out to Kudobuzz customer support. Please note that our live chat is presently unavailable, as it is outside of our regular working hours. You are welcome to leave your message below, or if you prefer immediate assistance, we recommend consulting our helpful guide at https://support.kudobuzz.com. Additionally, if you could provide your contact number and specify the most suitable time for us to contact you, we will do our best to accommodate your needs. Thank you for your understanding and patience. We look forward to assisting you as soon as possible!
Hello! I'm sorry our working hours don't align with your availability. Please feel free to leave us a message via live chat or email at [email protected] with your concerns, and we'll respond during office hours.
Feb. 21, 2024
I had some issues and Chi from Kudobuzz help me with ALL of them! Her patience and excellence customer service helped calmed all my worries. She didn't rush me during my chat session with her but made sure that every question I had was answered. Thank you so much!
Thank you for your feedback! Your appreciation means a lot to us, and we're here whenever you need further assistance. Thanks again for choosing Kudobuzz!
Jan. 26, 2024
Bad experience. Continued to charge even after I cancelled their plan. After i flagged out the mistake, they promised to get back at the soonest, but after 3 working days, they still did not respond. After checking with them again, they mention they are prepared to only refund the latest month's charge. Do be careful installing this app, unless you dont mind having your card charged monthly (even after cancellation). App is not even very useful in the first place nor helped to bring extra sales.
I apologize for the inconvenience you experienced with your subscription. Rest assured, we've resolved your issue effectively. Should you need further assistance, please don't hesitate to contact us through our live chat or email at [email protected]. Your feedback matters greatly to us, and we kindly request you to consider updating your review based on the positive resolution. Thank you for your understanding and support.
Dec. 20, 2023
Doesn't work with 2.0. Says it does, but when you try to add a block or widget anywhere on the page, it doesn't show up. Using Dawn theme.
Thank you for the feedback and sorry for the trouble. To have your widgets show on your Shopify 2.0 store, kindly enable the Kudobuzz Shopify loader. Here's a guide to assist:https://support.kudobuzz.com/en/article/adding-the-kudobuzz-app-to-your-shopify-site-86g7nx/
Aug. 22, 2023
The free plan doesn't include Etsy reviews, only Facebook reviews. The price is way too steep (£19.99/month) for only importing reviews.
March 20, 2023
Consider the very first marketplace in the name of the app is Etsy, you would think that you would be able to import Etsy reviews. Instead the only free 'marketplace' you can import reviews from is Facebook. Hardly a marketplace that any business really collects reviews from. To get access to marketplaces you have to pay a ridiculous $19.99 a month. Completely ridiculous.
Thank you for your feedback. There are several other features that come along with the $19.99 pricing including the ability to add photo reviews, enable Google Rich Snippets, Campaigns feature in soliciting reviews, coupons, just to mention a few. Additionally, you're able to connect other social channels apart from Etsy like Google, Amazon and Yelp. We're sorry to hear that getting all the mentioned features and more is completely ridiculous. We are open to any suggestions you have regarding this pricing and can also potentially offer some discounts to make the pricing affordable for you. Please reach out to our team at [email protected]. Thanks!
March 6, 2023
a great app that allows for social proof delivered from other platforms that can be trusted ( you cannot delete these reviews, edit them or fake them ). This allows customers to trust the app and in the long term build brand trust. The team also is very helpful for integration issues and we were up and running within one day.
We're happy to see your feedback of our app and are happy that our team is up to task when it comes to helping customers get set up and running. Thank you!
Jan. 4, 2023
if you have review etsy or any others e-commerce site , its good to start with this apps to your new site .
Thank you, we appreciate your feedback and the recommendation!
Dec. 9, 2022
Just installed this and was confused about how to get the widget on my home page. Grace helped me right away and added the widget for me. Thank you, Grace! I'm using this app to publish customer reviews from Etsy onto my Shopify store. Pretty neat app!
Oct. 27, 2022
love the app, excellent customer service :) Recommended if you are trying to import reviews, like in my case from Etsy . Thanks
Thank you for your review.
Sept. 10, 2022
Quick response time from customer service and quick fix when we had issues with the app (reviews not loading or slow load time). Keeping this app for the emailing features mostly, as this app will send automated emails to your customers asking for a review after 3 weeks post purchase (you can set up your time frame). It also sends an email with a discount code for customers who left a review. Originally got this app to have reviews from Etsy populating on the website but changes that occurred at Etsy made this feature unavailable from an automation perspective. I will still strongly recommend this app to increase the number of reviews on your website!
Thank you for your detailed review. We appreciate your feedback and happy to know our support team is on top with quick responses. Cheers!
Aug. 30, 2022
Kudobuzz integrates neatly with Shopify and is a really easy way to get our customers' views on our products and respond to them. Their service is fantastic too.
We are excited that you're having a fantastice service with us. Thank you for leaving a review! Cheers!
Aug. 30, 2022
Great. It’s fairly effortless for customers to write reviews and for me to publish them. I get an email whenever a new review is written.
We're happy to get your feedback and we appreciate taking out time to leave a review. Cheers!