All reviews

Rating Breakdown

  • 5
    81% (121 ratings)
  • 4
    5% (8 ratings)
  • 3
    4% (6 ratings)
  • 2
    2% (3 ratings)
  • 1
    8% (12 ratings)

Reviews with Text

  • 97% (145)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 25, 2021

They were quick to respond and resolved the issue we were having. Reviews are seamlessly displayed on our shop. We are very pleased.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Quick response + issue resolved + reviews looking seamless = happy merchants and happy us. Thanks for being pleased; we're thrilled to have you! 🧡

5 / 5 Share

Jan. 12, 2021

I really like this app has a lot of good features, moves a bit slow but really good. I wish them continued growth

Using app

6 days

Total reviews

7

Average rating

5.0

1 / 5 Share

Dec. 30, 2020

This app used to be OK, but was always just dog slow to use. However, they recently changed the UI so you can't even assign reviews to products. Any newly imported reviews are just business reviews. Installation was also a horrible pain, and now I'm seeing that there is absolutely no way to export all your reviews from Kudobuzz. I would never recommend this app to anyone.

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello SuperheroDIY, I'm sorry for the trouble you've experienced with the app. The ability to assign reviews to products is fully functional, as well as the ability to export your reviews. Kindly contact customer support at [email protected] to assist with it.

5 / 5 Share

Oct. 29, 2020

This is by far the best customer service I have had from ANY of my shopify apps. They helped me pull over my Etsy reviews and my reviews from my old website :) very effecient and quick to respond. App is working great now! FIVE STARS *****

Store

VIMHUE

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

This company is always responsive and quick to jump in to resolve issues. The app works as expected and helps solidify social proof.

Using app

2 months

Total reviews

19

Average rating

4.1

Developer Reply

Responsive, quick, and solid social proof; we'll take it! 🙌 Thanks for the love. (And cool store name, by the way!)

5 / 5 Share

Jan. 8, 2021

The app is wonderful and the support is quick, very responsive, and great. Always willing to help with difficult jobs like adding some code to the theme. Also, get my reviews from other sources. Highly recommended

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Quick support + hard jobs handled = exactly what we're here for. Really appreciate you, Duke & Sons! 🧡

5 / 5 Share

Oct. 12, 2020

So far I am very happy with the app. Abdul helped me with all my questions and with installing the Etsy reviews. Really easy to use! no CSV needed or complicated implementations. Thank you

Using app

About 4 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 28, 2020

Very good customer service. Naana and Adbul were great and help me with my website reviews. Many thanks!

Using app

About 5 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks a bunch! We’re so pleased to hear that Naana and Abdul were able to assist with your website reviews. Our team is dedicated to making sure you get the support you need, and we truly appreciate your kind feedback.

5 / 5 Share

June 17, 2020

Great app and fast customer service! Installation of the widgets was a bit hard for me but I was helped very good and fast by customer service.

Using app

17 days

Total reviews

4

Average rating

5.0

Developer Reply

Widget installation can be tricky; we totally get it. But fast, helpful support to the rescue! 🦸‍♀️ So glad we could get you up and running quickly. Thank you, Sophie!

5 / 5 Share

June 1, 2020

I love the app. Exported all reviews from other marketplace shop. Also, there is an option to convert reviews to product reviews. Excellent customer service!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We’re delighted to hear that you love the app and found the export and conversion features useful. It’s great to know our customer service team was able to support you as well. Thank you for your kind words!

1 / 5 Share

April 15, 2022

MOST IMPORTANT* This app is super slow to load on the product page and it greatly affects the entire product page loading speed. I recommend staying away from this app. Plus hey change the way the reviews look on your website frequently and you get no heads up whatsoever.

Store

MAU

Using app

About 2 years

Total reviews

6

Average rating

4.3

Developer Reply

We’re sorry to hear about the frustration you experienced with loading speed and unexpected changes. Since your review, we’ve worked hard to improve performance on product pages and to communicate updates more clearly before they go live. Your feedback helped us identify these areas, and we’re committed to keeping Kudobuzz fast, stable, and transparent moving forward.

3 / 5 Share

May 15, 2020

I really like this app and what it has enabled me to do. Putting my reviews up on product pages with the star rating next to the product title too (with a little theme editing). It does however have one major drawback. To publish reviews to product pages you have to manually type the exact product title. When you have over 400 products this is a massive time consuming process. Please please introduce a drop down menu where you can select products or a search function. Conclusion- - great app, does what it says it does - way too clunky, needs streamlining - I would 100% recommend this app to shops with fewer products

Using app

22 days

Total reviews

2

Average rating

4.0

Developer Reply

Oof, manually typing exact product titles for over 400 products? That's not a minor inconvenience; that's a nightmare. You're absolutely right, and we hear you loud and clear. PLEASE PLEASE noted (we saw that coming). We're sharing this with our product team. Thank you for being patient with us while you grow!

5 / 5 Share

May 14, 2020

David was exceptional and went over the top to help me! This really made me feel like a valuable customer. thanks David

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing this! We’re so glad our support agent was able to go above and beyond to help you. Making our customers feel valued is exactly what we aim for, and it’s wonderful to know his support made a difference.

5 / 5 Share

March 11, 2021

Have been using this app for more then a year. It is been updating reviews daily. It doesn't slow down your site with this app installed. Customer service will also help you with Widgets. It is user friendly and straight forward. Worth to pay for a plan.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, Sarah! Means a lot coming from a longtime user like you. Speed and simplicity are everything; so glad we're delivering that for you. 😊

5 / 5 Share

Feb. 26, 2020

Excellent. We have used other review apps however the help & support offered here is next to none. They have help me set up every step of the way and are keen to help!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Next to none? That's high praise. 🙏 We're so glad our support team has been there for you every step of the way. Keen to help is our love language. Thank you, Twistedpendant!

5 / 5 Share

Feb. 7, 2020

Love this app! Really appreciate the customer, it’s been exceptional. That app has helped me grow my website

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Love this! Exceptional customer service + growth = exactly why we exist. Thank you for trusting us, Metalvine. We've got your back as you keep growing! 💪

1 / 5 Share

Oct. 28, 2019

There is no admin panel to check settings, nothing since a few years now. Sometimes reviews come, often nothing is sent. Would like to change the app, but no way to export reviews.

Using app

Over 5 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for the feedback. Our app does provide a dashboard where you can manage reviews and setup features. It's a simple to use dashboard with clean user interface. We also help in exporting reviews for customers who want their reviews exported.

5 / 5 Share

May 6, 2019

I highly recommend this app. They have a great customer service. Always at your service and work on your suggestions.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

We really appreciate that! Listening to your suggestions and being there when you need us; that's the goal. Thank you for recommending us! 🙏

4 / 5 Share

July 17, 2025

Same issue as Glitterhound. Installed the app, upgraded to subscription...got some help initially, seems good, but now I'm having trouble actually posting to social media. It's been a week since I last emailed for support. I want to love it.... Update a week later. I got one reply with a vague excuse, essentially "we're working on it", and no response to the other parts of the problem... Now today I try to publish a review on facebook, and get this message. Warning Invalid App ID: The provided app ID does not look like a valid app ID. Note, I have a PAID subscription. Terrible, terrible customer service. Update: So, it seems there were growing pains, with this app, but I stuck with them, and am quite pleased with how it's functioning now overall. There are still little issues that crop up occassionally, but they actually do follow through on complaints, even if it takes awhile sometimes (other times it's very quick). All in all, I'm glad I stayed, good value for the money. Love being able to post my reviews to social media. July 2025. Had an issue and the customer service was excellent, they fixed it for me very promptly, and in a friendly manner. Easy to work with.

Using app

Over 6 years

Total reviews

5

Average rating

4.6

Developer Reply

We’re sorry for the challenges you faced early on, and we appreciate you sticking with us through those growing pains. Since then, we’ve worked hard to improve stability and communication, and it’s great to hear that our support team was able to resolve your July 2025 issue promptly and in a friendly way. We’re committed to continuing that level of care and making sure posting to social media and managing reviews remains smooth and reliable. Thank you for giving us the chance to improve and for recognizing the value we aim to provide.

5 / 5 Share

April 26, 2020

David was wonderful to work with. He solved my problem and I am very satisfied with the results.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing this! We’re so glad David was able to solve your problem and leave you satisfied. Our team is dedicated to making sure every customer feels supported, and it’s great to know his help made a difference.