Kudobuzz Product Reviews & UGC
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I needed to switch my reviews form Wix over to Shopify and Naana was a great help to me & my company! Im very satisfied with Kudobuzz. Cheers to year 2 using them
Naana coming through again! 🙌 So glad the switch from Wix to Shopify went smoothly for you. Year 2 with us? That means the world. Cheers right back to you and Kindred Spirit Candle Company! 🕯️
1) Hard to navigate. Can't find BILLING, CURRENT PLAN I'M ON, EXPORT REVIEWS. Please make these easier to find. 2) Exported reviews from Etsy but only placed them in General Business Reviews and didn't place them Per Product. Very useless. 3) Doesn't allow export of reviews gained from social channels (in my case, Etsy) which is a highly important feature. Overall, not worth the cost or even for free.
Kaya, I really appreciate this honest feedback, and you're right. Billing, current plan, and export reviews should be easy to find, not a treasure hunt. 🗺️ And importing Etsy reviews only as General Business Reviews instead of Per Product? That's not useful at all. Neither is locking social channel exports. We hear you, and we're sharing this with our product team. Thank you for being direct; it helps us improve.
I’ve been using this app for years and anytime I have an issue when I’ve made updates to the store, the developers will quickly fix the issue for us. They even installed some code for their review slider in a few parts of my website , which is a task that I would have had to hire someone to do. Very pleased.
Thank you for sharing your experience! We’re glad our team could save you time by installing the slider widget directly on your site. We’re always, always committed to providing hands-on support whenever needed, and it’s wonderful to know this made a difference for you.
Like how the app looks on my site https://www.customkidsfurniture.com/ and the customer support is very good.
We’re thrilled to know you enjoy how Kudobuzz looks on your site and that our support team has been helpful. Your feedback motivates us to keep improving both the design and the customer experience. Thank you so much for choosing Kudobuzz!
App is very useful and their customer support is quick to respond and help people , It was an amazing Experience. Thanks Abdul
Abdul for the win! 🙌 So glad you had an amazing experience. Quick support + happy merchants = why we do what we do. Thanks, Gemalion!
The suport team its so helpfully!! I add all my Etsy reviews to Shopify in a few hours. And I add also reviews to my products
Application does the job, support team is great. However the overall app is very slow and lacks of customization.
They were quick to respond and resolved the issue we were having. Reviews are seamlessly displayed on our shop. We are very pleased.
Quick response + issue resolved + reviews looking seamless = happy merchants and happy us. Thanks for being pleased; we're thrilled to have you! 🧡
I really like this app has a lot of good features, moves a bit slow but really good. I wish them continued growth
This app used to be OK, but was always just dog slow to use. However, they recently changed the UI so you can't even assign reviews to products. Any newly imported reviews are just business reviews. Installation was also a horrible pain, and now I'm seeing that there is absolutely no way to export all your reviews from Kudobuzz. I would never recommend this app to anyone.
Hello SuperheroDIY, I'm sorry for the trouble you've experienced with the app. The ability to assign reviews to products is fully functional, as well as the ability to export your reviews. Kindly contact customer support at [email protected] to assist with it.
This is by far the best customer service I have had from ANY of my shopify apps. They helped me pull over my Etsy reviews and my reviews from my old website :) very effecient and quick to respond. App is working great now! FIVE STARS *****
This company is always responsive and quick to jump in to resolve issues. The app works as expected and helps solidify social proof.
Responsive, quick, and solid social proof; we'll take it! 🙌 Thanks for the love. (And cool store name, by the way!)
The app is wonderful and the support is quick, very responsive, and great. Always willing to help with difficult jobs like adding some code to the theme. Also, get my reviews from other sources. Highly recommended
Quick support + hard jobs handled = exactly what we're here for. Really appreciate you, Duke & Sons! 🧡
So far I am very happy with the app. Abdul helped me with all my questions and with installing the Etsy reviews. Really easy to use! no CSV needed or complicated implementations. Thank you
Very good customer service. Naana and Adbul were great and help me with my website reviews. Many thanks!
Thanks a bunch! We’re so pleased to hear that Naana and Abdul were able to assist with your website reviews. Our team is dedicated to making sure you get the support you need, and we truly appreciate your kind feedback.
Great app and fast customer service! Installation of the widgets was a bit hard for me but I was helped very good and fast by customer service.
Widget installation can be tricky; we totally get it. But fast, helpful support to the rescue! 🦸♀️ So glad we could get you up and running quickly. Thank you, Sophie!
I love the app. Exported all reviews from other marketplace shop. Also, there is an option to convert reviews to product reviews. Excellent customer service!
We’re delighted to hear that you love the app and found the export and conversion features useful. It’s great to know our customer service team was able to support you as well. Thank you for your kind words!
MOST IMPORTANT* This app is super slow to load on the product page and it greatly affects the entire product page loading speed. I recommend staying away from this app. Plus hey change the way the reviews look on your website frequently and you get no heads up whatsoever.
We’re sorry to hear about the frustration you experienced with loading speed and unexpected changes. Since your review, we’ve worked hard to improve performance on product pages and to communicate updates more clearly before they go live. Your feedback helped us identify these areas, and we’re committed to keeping Kudobuzz fast, stable, and transparent moving forward.
I really like this app and what it has enabled me to do. Putting my reviews up on product pages with the star rating next to the product title too (with a little theme editing). It does however have one major drawback. To publish reviews to product pages you have to manually type the exact product title. When you have over 400 products this is a massive time consuming process. Please please introduce a drop down menu where you can select products or a search function. Conclusion- - great app, does what it says it does - way too clunky, needs streamlining - I would 100% recommend this app to shops with fewer products
Oof, manually typing exact product titles for over 400 products? That's not a minor inconvenience; that's a nightmare. You're absolutely right, and we hear you loud and clear. PLEASE PLEASE noted (we saw that coming). We're sharing this with our product team. Thank you for being patient with us while you grow!
Have been using this app for more then a year. It is been updating reviews daily. It doesn't slow down your site with this app installed. Customer service will also help you with Widgets. It is user friendly and straight forward. Worth to pay for a plan.
Thank you, Sarah! Means a lot coming from a longtime user like you. Speed and simplicity are everything; so glad we're delivering that for you. 😊
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