Kudobuzz Product Reviews & UGC
Boost credibility and sales with reviews from different sites.
Rating
4.6
feedback
353
chart
#2,917
All reviews
Rating Breakdown
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Feb. 28, 2020
Easy to set up, and easy to use. Does exactly what it is supposed to do. Would recommend this app for the reviews.
Feb. 28, 2020
I would highly recommend the Kudobuzz app. They respond quickly to any inquiries, they have always improved the product upon request. It is great.
Feb. 28, 2020
I am very pleased with this review app. I really like that when reviews come, they can be shared directly to social media platforms to followers.
Feb. 26, 2020
Excellent. We have used other review apps however the help & support offered here is next to none. They have help me set up every step of the way and are keen to help!
Feb. 7, 2020
Love this app! Really appreciate the customer, it’s been exceptional. That app has helped me grow my website
Feb. 6, 2020
I've had this app for quite some time now and I love it! The support staff is amazing, sorted my issue in a jiffy!
Thank you. We are glad we could help.
Jan. 29, 2020
Best support ever! App pretty simple to use and very effective. I solved every problem with kudobuzz staff in 5 minutes. 5 stars!
Oct. 28, 2019
There is no admin panel to check settings, nothing since a few years now. Sometimes reviews come, often nothing is sent. Would like to change the app, but no way to export reviews.
Thank you for the feedback. Our app does provide a dashboard where you can manage reviews and setup features. It's a simple to use dashboard with clean user interface. We also help in exporting reviews for customers who want their reviews exported.
Oct. 6, 2019
vraiment décevante! pas de moyen de supprimer d'ancien commentaires et juste 10 avis dans le plan gratuits c'est moindre! je cherche une autre application
Thanks for the feedback. Yes the free plan allows you to publish only 10 reviews as stated but you are able to unpublish those reviews and publish a new set of 10 reviews on your store. Kindly reach out if you had issues with these publish actions. We will gladly look into it for you. Best. Team Kudobuzz
Aug. 15, 2019
Unable to load reviews from one channel on the free version. It says to upgrade when I haven't even added reviews from anywhere
Thank you for sharing your feedback. On our free plan, you're limited by the type of channels you can collect reviews from. You were getting the upgrade notice because the channel you wanted to connect was most likely a premium channel. I hope this helps. We're happy to talk to you more directly about this and help get reviews in and working for you. Best.
May 6, 2019
I highly recommend this app. They have a great customer service. Always at your service and work on your suggestions.
May 2, 2019
Best customer service ever. They really went all out to help me with my issue. Highly recommended on this alone. Not to mention their product is awesome!!
Thank you for the review! We'll be here if you need anything :)
Aug. 7, 2020
Same issue as Glitterhound. Installed the app, upgraded to subscription...got some help initially, seems good, but now I'm having trouble actually posting to social media. It's been a week since I last emailed for support. I want to love it.... Update a week later. I got one reply with a vague excuse, essentially "we're working on it", and no response to the other parts of the problem... Now today I try to publish a review on facebook, and get this message. Warning Invalid App ID: The provided app ID does not look like a valid app ID. Note, I have a PAID subscription. Terrible, terrible customer service. Update: So, it seems there were growing pains, with this app, but I stuck with them, and am quite pleased with how it's functioning now overall. There are still little issues that crop up occassionally, but they actually do follow through on complaints, even if it takes awhile sometimes (other times it's very quick). All in all, I'm glad I stayed, good value for the money. Love being able to post my reviews to social media.
March 22, 2019
I have been trying to contact support and they never respond. I want to like the app and I even upgraded to paid version. You would hope that for a paid service the customer service would support the investment. Very disappointing.
We're very sorry about the delay. Sadly, our timezone puts us slightly ahead and we were not able to catch your emails. We responded as soon as possible and we hope to hear back soon
April 26, 2020
David was wonderful to work with. He solved my problem and I am very satisfied with the results.
Feb. 19, 2019
Wonderful app and friendly staff. Received help really quick. Great followup. Would recommend each and everyone :)
Nov. 12, 2018
We use Kudobuzz to aggregate and publish reviews on our site. It's a fantastic app, and the customer support really stands out. The only time we ever had a problem with one of the app scripts, the app developer fixed it in less than 24 hours. Highly recommended.
Nov. 2, 2018
The app does great work for Reviews. I needed a bit help from customer support, which I got - 100% and in a short time! Recommend to anyone!
Oct. 19, 2018
Really easy to manage app for a not so much tech person. Comes with a great customer support. I would recommend it to anyone.
Oct. 9, 2018
The product is nice and offered at a good price. HOWEVER, the product frequently goes down - site visitors just see a blank screen. I was told by their support team they would fix the issue in a few weeks - the issue has been ongoing for months. Their team informed me in the meantime, the only way to get the reviews to show when the service goes down is to enter the app and make a change in the data. This "refreshing" of the data causes the app to reload and render the reviews again - it's a hack that is highly unreliable. This is obviously extremely inconvenient. I have to monitor our site all the time to see if the Kudobuzz service is down. Clearly this is not possible to do 24/7 or at scale. As a result of the lack of stability in their service, I am losing orders...