Kudobuzz Product Reviews & UGC
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We use Kudobuzz to aggregate and publish reviews on our site. It's a fantastic app, and the customer support really stands out. The only time we ever had a problem with one of the app scripts, the app developer fixed it in less than 24 hours. Highly recommended.
Thank you for recommending Kudobuzz! We’re proud to provide reliable support and quick fixes whenever issues arise. Your feedback reinforces our commitment to resolving problems swiftly and ensuring your experience remains smooth.
The app does great work for Reviews. I needed a bit help from customer support, which I got - 100% and in a short time! Recommend to anyone!
Really easy to manage app for a not so much tech person. Comes with a great customer support. I would recommend it to anyone.
Really appreciate this honest feedback, and we hear you! 🙏 That product review grouping feature is something we're looking into. Stay tuned, and thanks for sticking with us!
Works great! i have tried a few different review apps. and this one is the only one i have gotten to work consistently. Has a lot of great features! LOVE IT!
Tried a few and we're the one that works consistently? LOVE THAT. 🔨 Thanks for the 4 months and the big love!
I have just started using Kudobuzz and although I am not sure if the base plan has all that I need, I did receive excellent customer support throughout my trial and error process of publishing reviews. ie. one review had a spelling mistake that customer service had fixed for me so it would appear correctly once published, among other fixes that were so considerate. I recommend this app and their very helpful team.
Spelling mistake fixed, trial and error supported, considerate fixes along the way; that's what we're here for! 💚 So glad you felt taken care of. Welcome to the Kudobuzz family!
Naana was fantastic. Got me back up to speed on a technical issue I couldn't solve myself.
Thank you for sharing this! We’re so glad Naana was able to help you resolve your technical issue. Our team is always here to make sure you get back up and running smoothly.
Worst App. Gave so many chances! Buggy as hell. Nothing works as it should and the customer service is terrible! They don't even understand what you need. DONT BOTHER!!!
We’re sorry to hear about your experience. Since your review, we’ve made significant improvements to both the app’s stability and our customer support processes. Our goal is to ensure everything works as expected and that our team understands and resolves customer needs quickly. Thank you for your feedback; it pushed us to improve, and we’re committed to delivering a much better experience today.
This is a great app overall, but it DESPERATELY needs an option to tie products together on the backend so that duplicate or related items can share reviews. PLEASE PLEASE make this available ASAP.
We hear you loud and clear! 🔊 That's actually brilliant feedback, and you're right: tying duplicate or related products together for shared reviews would be a game changer. No "PLEASE PLEASE" goes unnoticed. We're on it. 🛠️ Thanks for pushing us to be better!
Amazing app and surprisingly really easy to use. Great customer service by Naana who helped me step by step in setting it all up! Cheers x
Naana is a gem! 💎 So glad she could walk you through setup step by step. Cheers right back to you from all of us!
Helpful and easy to implement. Hopefully it helps sales!
It does what it says and has an attractive display. The website is a bit confusing however, and the free version only allows you to connect one social account.
Attractive display + does what it says = win. 🚀 Noted on the confusing website and the one-social-account limit on free. Honest feedback makes us better. Thanks for sticking with us!
Wonderful app! I love that customers are getting automatically an email. Thank you very much. www.stringpower.net
This is a fabulous app! I love that it automatically sends emails to customers for reviews of products they purchased. I also enjoyed the wonderful experience I had with their rep, ABDUL. He was very patient and took the time to walk me through the steps to make the app functional for my store. Thank you, ABDUL......Christina
When I first started with the App I had trouble getting it to sync some reviews. I shared this issue with Kudobuzz and they quickly got back to me and walked me through a step by step guide to get it fixed! It is working perfectly now and we LOVE the app! We have integrated all of our Facebook reviews onto our website and are very happy with it.
From trouble syncing to working perfectly AND pulling in all your Facebook reviews? That's a win worth celebrating. 🎉 Thank you for sticking with us and for loving the app. We love YOU back!
So far so good. Cheryl was very helpful in installing this app. We'll see how the post sale email works in a few days.
Excellent app. After reviewing and trying out most of these review apps, finally settled on Kudobuzz. Great support and help with all the setup as we had testimonals in 3-4 different places. I would not hesitate to give it a try. After purchase email and auto-pilot publishing make it valuable at any level. Pricing starts at free and allows you to move up as you grow. A very solid and well thought out app!
Tried them all and landed on us? That means the world. 🌍 And pulling testimonials from 3-4 different places? That's a puzzle we love solving. Thanks for trusting us with your reviews!
Excellent tool! Also, the support team is just wonderful - quick and efficient in resolving any issues.
We’re so glad you find Kudobuzz to be an excellent tool and that our support team has been quick and efficient in resolving issues. Thank you for your kind feedback; it means a lot to us.
We made the transition to Kudobuzz because the service on our last review platform was insufficient and almost entirely absent. Even though this platform claimed to be customizable and interactive, we could not get a hold of a representative to help us engage with the features for which we were paying. After much thought and research, we went with Kudobuzz. Kudobuzz allowed us to import our old reviews, which saved us so much time. Additionally, Cheryl was supportive throughout each step of the process and provided frequent insight into best practices and next steps. My favorite feature is the ability to collect reviews on our individual products as well as general business practices. Sometimes, customers have things to say that may not relate to product X. Kudobuzz gives customer a place to communicate these thoughts, and for that we are thankful.
Welcome to the family, Earth Fed Muscle! 🙌 So glad you left behind a platform that wasn't serving you. Importing old reviews and actually getting support when you need it? That's the bare minimum, and we're proud to deliver it. Thanks for choosing us!
Great app and a very responsive, helpful developer. I highly recommend :)
Orange Burps, honestly, that name alone made us smile. 😄 Thank you for the high recommendation! We're so glad we could make your job 10x easier. That's exactly what we're here for.
The best and most useful app - incredible support and very helpful staff!!
Thank you for calling Kudobuzz the best and most useful app! We’re thrilled our support team has been able to help you. Your kind words inspire us to keep improving and supporting our customers every step of the way.
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