Kudobuzz Product Reviews & UGC
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Excellent. We have used other review apps however the help & support offered here is next to none. They have help me set up every step of the way and are keen to help!
Next to none? That's high praise. 🙏 We're so glad our support team has been there for you every step of the way. Keen to help is our love language. Thank you, Twistedpendant!
Love this app! Really appreciate the customer, it’s been exceptional. That app has helped me grow my website
Love this! Exceptional customer service + growth = exactly why we exist. Thank you for trusting us, Metalvine. We've got your back as you keep growing! 💪
There is no admin panel to check settings, nothing since a few years now. Sometimes reviews come, often nothing is sent. Would like to change the app, but no way to export reviews.
Thank you for the feedback. Our app does provide a dashboard where you can manage reviews and setup features. It's a simple to use dashboard with clean user interface. We also help in exporting reviews for customers who want their reviews exported.
I highly recommend this app. They have a great customer service. Always at your service and work on your suggestions.
We really appreciate that! Listening to your suggestions and being there when you need us; that's the goal. Thank you for recommending us! 🙏
Same issue as Glitterhound. Installed the app, upgraded to subscription...got some help initially, seems good, but now I'm having trouble actually posting to social media. It's been a week since I last emailed for support. I want to love it.... Update a week later. I got one reply with a vague excuse, essentially "we're working on it", and no response to the other parts of the problem... Now today I try to publish a review on facebook, and get this message. Warning Invalid App ID: The provided app ID does not look like a valid app ID. Note, I have a PAID subscription. Terrible, terrible customer service. Update: So, it seems there were growing pains, with this app, but I stuck with them, and am quite pleased with how it's functioning now overall. There are still little issues that crop up occassionally, but they actually do follow through on complaints, even if it takes awhile sometimes (other times it's very quick). All in all, I'm glad I stayed, good value for the money. Love being able to post my reviews to social media. July 2025. Had an issue and the customer service was excellent, they fixed it for me very promptly, and in a friendly manner. Easy to work with.
We’re sorry for the challenges you faced early on, and we appreciate you sticking with us through those growing pains. Since then, we’ve worked hard to improve stability and communication, and it’s great to hear that our support team was able to resolve your July 2025 issue promptly and in a friendly way. We’re committed to continuing that level of care and making sure posting to social media and managing reviews remains smooth and reliable. Thank you for giving us the chance to improve and for recognizing the value we aim to provide.
David was wonderful to work with. He solved my problem and I am very satisfied with the results.
Thank you for sharing this! We’re so glad David was able to solve your problem and leave you satisfied. Our team is dedicated to making sure every customer feels supported, and it’s great to know his help made a difference.
Wonderful app and friendly staff. Received help really quick. Great followup. Would recommend each and everyone :)
We use Kudobuzz to aggregate and publish reviews on our site. It's a fantastic app, and the customer support really stands out. The only time we ever had a problem with one of the app scripts, the app developer fixed it in less than 24 hours. Highly recommended.
Thank you for recommending Kudobuzz! We’re proud to provide reliable support and quick fixes whenever issues arise. Your feedback reinforces our commitment to resolving problems swiftly and ensuring your experience remains smooth.
The app does great work for Reviews. I needed a bit help from customer support, which I got - 100% and in a short time! Recommend to anyone!
Really easy to manage app for a not so much tech person. Comes with a great customer support. I would recommend it to anyone.
Really appreciate this honest feedback, and we hear you! 🙏 That product review grouping feature is something we're looking into. Stay tuned, and thanks for sticking with us!
Works great! i have tried a few different review apps. and this one is the only one i have gotten to work consistently. Has a lot of great features! LOVE IT!
Tried a few and we're the one that works consistently? LOVE THAT. 🔨 Thanks for the 4 months and the big love!
I have just started using Kudobuzz and although I am not sure if the base plan has all that I need, I did receive excellent customer support throughout my trial and error process of publishing reviews. ie. one review had a spelling mistake that customer service had fixed for me so it would appear correctly once published, among other fixes that were so considerate. I recommend this app and their very helpful team.
Spelling mistake fixed, trial and error supported, considerate fixes along the way; that's what we're here for! 💚 So glad you felt taken care of. Welcome to the Kudobuzz family!
Naana was fantastic. Got me back up to speed on a technical issue I couldn't solve myself.
Thank you for sharing this! We’re so glad Naana was able to help you resolve your technical issue. Our team is always here to make sure you get back up and running smoothly.
Worst App. Gave so many chances! Buggy as hell. Nothing works as it should and the customer service is terrible! They don't even understand what you need. DONT BOTHER!!!
We’re sorry to hear about your experience. Since your review, we’ve made significant improvements to both the app’s stability and our customer support processes. Our goal is to ensure everything works as expected and that our team understands and resolves customer needs quickly. Thank you for your feedback; it pushed us to improve, and we’re committed to delivering a much better experience today.
This is a great app overall, but it DESPERATELY needs an option to tie products together on the backend so that duplicate or related items can share reviews. PLEASE PLEASE make this available ASAP.
We hear you loud and clear! 🔊 That's actually brilliant feedback, and you're right: tying duplicate or related products together for shared reviews would be a game changer. No "PLEASE PLEASE" goes unnoticed. We're on it. 🛠️ Thanks for pushing us to be better!
Amazing app and surprisingly really easy to use. Great customer service by Naana who helped me step by step in setting it all up! Cheers x
Naana is a gem! 💎 So glad she could walk you through setup step by step. Cheers right back to you from all of us!
Helpful and easy to implement. Hopefully it helps sales!
It does what it says and has an attractive display. The website is a bit confusing however, and the free version only allows you to connect one social account.
Attractive display + does what it says = win. 🚀 Noted on the confusing website and the one-social-account limit on free. Honest feedback makes us better. Thanks for sticking with us!
Wonderful app! I love that customers are getting automatically an email. Thank you very much. www.stringpower.net
This is a fabulous app! I love that it automatically sends emails to customers for reviews of products they purchased. I also enjoyed the wonderful experience I had with their rep, ABDUL. He was very patient and took the time to walk me through the steps to make the app functional for my store. Thank you, ABDUL......Christina
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