Kudobuzz Product Reviews & UGC
Collect & display photo reviews from Google, Amazon & more
Rating
4.5
feedback
150
chart
#4,054
All reviews
Review RSS Feed
June 7, 2017
No reviews are showing up and now when I try to access my dashboard, I get a 404 message. I've asked 3 times for them to fix the issue of my reviews not showing up and it's been 1 1/2 weeks with nothing. If these issues aren't fixed by tomorrow, I'm uninstalling. Very disappointed.
Diving Dog, I'm really sorry. Asking three times over a week and a half with no fix, and now a 404 when you try to access your dashboard? That's not okay. You've been more than patient, and we let you down. I understand if you uninstall, but I want you to know we've taken your experience seriously and have worked on stability since then. Thank you for giving us a chance.
June 6, 2017
Great app and a very responsive, helpful developer. I highly recommend :)
Orange Burps, honestly, that name alone made us smile. 😄 Thank you for the high recommendation! We're so glad we could make your job 10x easier. That's exactly what we're here for.
May 11, 2017
The best and most useful app - incredible support and very helpful staff!!
Thank you for calling Kudobuzz the best and most useful app! We’re thrilled our support team has been able to help you. Your kind words inspire us to keep improving and supporting our customers every step of the way.
May 8, 2017
This is an excellent App. It was a tad more difficult to set up than I imagined but with the professional and most helpful support of Abdul, we were up and running in no time. If you are serious about 'reviews' then this is the 'go to' app.
April 6, 2020
The customer support for this app are absolutely horrible ( David & Naana). They do not respond when they realize something is wrong. There is no way to export your reviews. And they upgrade your subscription to a paid subscription without any warning and will not refund you. Stay far far away. There are much better apps out there.
We’re very sorry for the frustration you experienced. Since your review, we’ve made important improvements to prevent these issues: 1. Clearer communication about subscription changes 2. Transparent refund policies 3. Export functionality for reviews Your feedback helped us identify areas to improve, and we’re committed to ensuring customers have full control and clear support moving forward. Thank you for sharing your experience; it has contributed to making Kudobuzz better.
March 9, 2017
One of the best app i every use i love it this app is everything i was looking for thank you Kudobuzz
"Everything I was looking for"... that's the kind of review that keeps us going. 😭❤️ Thank you, Reidsboutiques! We love you right back.
Feb. 22, 2017
Great app. Easy to use and customer service is brilliant - quick to respond, friendly and helpful
We’re so pleased to hear you find Kudobuzz easy to use and that our support team has been quick, friendly, and helpful. Thank you for your kind feedback; it keeps us motivated to keep delivering great service.
Feb. 20, 2017
Cheryl has been helpful with making sure our reviews look great on mobile. Overall, the app is very nice and lets us show our reviews from social media on our site!
Cheryl for the win! 🙌 So glad your reviews look sharp on mobile. And pulling in social reviews? Love that. Thanks, 4salon!
Feb. 7, 2017
Very nice app! Greatest feature (for me) is that you can showcase your Facebook reviews, right in your store. And great support!
Nov. 15, 2016
Everytime i deal with this company, the response is quick, my query is dealt with within hours and my job is made 10 times easier... thank you so much especially cheryl! I have used it for my own website and now for a client of mines as it does everything i want it to do, i love it. You can e-mail customers once they have received products automatically, and publish reviews as and when checked. 10/10 well done gang!
Cheryl, saving the day again! 🙌 Automated emails, published reviews, and a job made 10x easier; that's what we love to hear. Thank you for trusting us with your own site AND a client's. That means everything. ❤️
Nov. 2, 2016
Wonderful way to generate more product sales and learn what products/features our customers like best. I'm sure to upgrade soon after getting dozens of great reviews, but the free service is an ideal way to start.
We’re thrilled to hear Kudobuzz has helped you generate more sales and learn from customer feedback. It’s great to know the free service provided a strong start, and we look forward to supporting you as you continue to grow and upgrade.
Oct. 28, 2016
Kudobuzz is a very good review system. There are a few improvements that could be done but overall probably one of the top 5 review apps out there. A little integreation with reviews for specific products being able to show up underneath the products themselves for those ones would be great.
Top 5?! We'll take it! And noted on the product-specific reviews showing up under products, that's solid feedback. Thanks for being real with us, and for the 5 months! 🎮
Nov. 5, 2016
Outstanding app! Attentive support by Cheryl.
Cheryl is blushing somewhere! 🙈 Thank you for the love. Outstanding and attentive; that's the goal. So glad you're happy with us!
Sept. 28, 2016
User friendly app with great customer support. Thank You!
Short, sweet, and makes our day. Thank you for the kind words and 10 months of trust! 🙌
Sept. 15, 2016
a cool app that not only collects your review across platforms but also repost them thus increasing brand awareness on social networks!very cool and practical!
Aug. 10, 2016
App has been installed for months now but have had technical issues with the Review request email. Many customers that placed orders months and even a year ago have received a review request email. Tried to resolve to no satisfaction and have deleted app because of negative impact on customer good will. Very disappointed and would not recommend.
We’re very sorry for the inconvenience caused by the review request emails being sent late. Since your experience, we’ve fixed this issue to ensure emails are sent only at the right time, protecting customer goodwill. Thank you for sharing your feedback; it helped us improve, and we’re committed to making sure this doesn’t happen again
Oct. 6, 2017
10-6-17 I am happy to report that after my last review update, Cheryl reached out to me immediately and they are working on the issue. So thankful the wonderful KB service we've always received has returned, and was only caused by a misplaced email. :) Edited 10-4-17 Downgrading my review. After several happy years with this app, problems arose in Aug of 2017 that are not being dealt with. Facebook reviews (a very important part of our marketing)are no longer being displayed and they look like ads instead of reviews. I notified Cheryl on Aug 23. Received a response right away that the tech team would investigate. I again emailed one month later on Sept 22 and have received no response nor resolution to the problem. It is now 10-4 and I feel like Kudobuzz has abandoned us, yet they keep charging us. I can no longer recommend this company unless/until this issue is straightened out. I don't know what is causing such a drastic change in customer service, but it doesn't bode well for the future of this app. I sure hope they're not about to pull the plug on it. (Original review)I have been using the paid version of this app for almost 2 years now and have found Cheryl to be quick to respond to issues and provide support. It is updated regularly and has been a great help in getting our customers to provide reviews. Update 11-16-16 I continue have a great experience with this app, and receive magnificent support from Cheryl. It is one of the few apps that is REALLY worth its price.
We truly appreciate your long-term trust in Kudobuzz and your patience during the challenges you faced back in 2017. Since then, we’ve worked hard to improve both our technology and our communication, and it’s encouraging to hear that Cheryl and the team were able to resolve your issue promptly. Your feedback helped us grow, and we remain committed to keeping Facebook reviews and other features running smoothly for all our customers.
July 1, 2016
Kudobuzz has contacted me personally after I was getting frustrated. The app is continuously improving and their responsive customer service is why I will still consider Kudobuzz.
We're really glad we reached out when you were frustrated; that's what we're here for. Hearing that you see us continuously improving means everything. Thank you for sticking with us, Black Pearl. We won't let you down. 🖤
June 13, 2016
This APP is perfect from the big review button that appears on the side of the website an amazing "call to action" for customers, ease of use very little maintenance it just works... they provide over the top customer support fast ...very fast responses.
"It just works." That's the dream, right?! So glad you're loving the big ol' review button and our speedy support. You rock, Maple! 🍁
June 8, 2016
A great app that i love to use and great user interface but since Jun 16 they limit to 50 reviews for free account. Disappointed to know that i have to pay even I just need the basic features of customer leaving rating and just publishing it. Will look for other free alternative apps.
We understand your disappointment about the change to free account limits. We’ve since worked to make our pricing and feature tiers clearer, and we continue to offer affordable options for businesses of all sizes. Your feedback is valuable, and we’re committed to keeping Kudobuzz accessible while still delivering strong features and support.