Kudobuzz Product Reviews & UGC

UPDATE! Continue to LOVE this app and the customer service has consistently been stellar. They really help a small business out. Thanks!! AWESOME app + AWESOME customer service! Easy, works great and looks great. Started with the free version but will upgrade soon for more features (though the free version is TOP NOTCH). Thanks Kudobuzz!

A wonderful application and the customer service is top notch. They always respond quickly to any questions or concerns and are eager to hear any suggestions. Many display options depending on your mobile/desktop needs as well as what kind of reviews you want to collect. We currently just use it to create a testimonial page, but once setup it just goes on auto pilot and allows to manage/display reviews easily!

Great app. Looks good on our site, subtle and unobtrusive but still easy to access. Customer support is brilliant too. I've only had to get in touch a couple of times but never had to wait long for a reply. Really appreciate the help from Cheryl. Nice work!

Amazing app + even better customer service! WAY better than any other review app I've seen. Lifetime fan & customer! 5-stars.

EDIT JULY/2016 After experiencing some issues with the service, they have done some fixes and it seems to be stable again. The review platform works well, and if it stays up 24/7 we are happy to stay as customers.

Lovin' It!!! Super easy, customizable, immediately loaded up & posted items from my fb page so my new online shop now has reviews (from my long standing business) posted in it!! I was pleasantly shocked. Woo Hoo! Also opted to have the app auto send customized emails to help retrieve reviews from past shop transactions ~ My services are out of the ordinary & often viewed with skepticism, "is she honorable?" etc. so having the reviews button obviously there on every page with posted reviews readily available will be a life saver!!! All from the freebie version. bigger woo hoo. Wish had installed from the beginning. See how it looks in my shop! There are other ways to customize too ~ Sue Ann ~ UPDATE 2/28/2016: I'VE BEEN TRYING TO GET SOMETHING RECTIFIED SINCE MID JANUARY. After multiple explanations & emails to 2 different people, still no fix. At one point, someone finally acknowledged & appeared to understand what I thought was a simple situation to explain & understand....asking for about 48 hours for tech to address. That was 1/29/2016. I asked again & was told on 2/8/2016 that it was taking longer than expected. I've been told to do part of this myself manually, which I easily understood already that I could & I did....yet that is not the point. I was willing to pay $29.99/month so that once my fledgling shop took off, all would be as it should & as worry free, automated as possible. The most recent email reply even asked me to explain the situation again. I find this stunning. I replied telling this person to check the existing email thread first. That I was unwilling to explain the situation, yet again. Along the way when I asked about a potential partial refund for all the trouble, lack of app functionality it appeared to me to subsequently forgotten or swept under the rug. I've looked for other apps this week, still here as I have not found proper replacement for my shop. I downgraded my plan. When this app worked fully & I was not in extended confounding dealings with them, I though it was great. OK...3/21/2016 UPDATE: Lovell diligently worked with multiple issues. Made things right. Has offered extra help which I appreciate. The reason for just 3 Stars today is I now need more time for a more proper, realistic update. Thanks Lovell!

Amazing customer service support! Great app to have :) However I gave 4 stars because, unless you upgrade to a paid plan, you cannot stop an automatic after-purchase Kudobuzz email from being sent to a customer that has already left a review. This risks annoying the customer. It seems like something minor enough to include in the free plan. Especially when it involves what gets sent to your customers and the impression it makes on your store. This should be in the owners' control and not that of Kudobuzz. Hopefully this little feature changes in the future! Otherwise, I recommend this app :)

Just used the new version of the app and its great, needed some help on integrating rich snippets and Kena had it sorted in a matter of minutes. Would highly recommend.

Great app with amazing customer service - thanks so much :)

Great customer service very helpful, best app for reviews and feedbacks. Love it

I really like this app and they way the customers service are prompt and patient. Sélom helped me with my website. Thanks so much!

This app is great, very nice to use and is very nice to see too. A big plus is the customer service, very kind people that help you with a smile and a lot of confidence. if you are looking for a review app, stop searching, this is the one!

Awesome app and great customer service.

Great App. Support is quick and concise. Looking forward to the new release with the new and improved slider widget etc.

A great app with an earnest and helpful team that goes above and beyond!

Fabulous Customer Service! Great app!

Great app for product reviews. The support team is very responsive and helpful with any questions I have had so far. Highly suggest using Kudobuzz for your online shop!

Lovely app. I am getting reviews on my store as well as my products. I liked this app best because people can review your shop and their service....not just the product they bought. I also love that emails go out to people after they purchase....making it super easy for them to leave a review. And perhaps the best thing about this app is its FREE....which makes it perfect. Highly recommend! Update, I recently upgraded to the dinner plan and I am enjoying lots of new benefits....like Google rich snippets.....love that one. I have found the support staff to be really great. They are always quick to respond and will work very hard to help.

Great app does exactly what it says. Automates most of the behind the scene process for you and motivates customers to write reviews. Pulls reviews from several areas and will post them within app to website and social outlets. Customer service is top notch fast responsive and friendly. Do yourself a favor upgrade to the paid version the annual discount is well worth it.

Great app and amazing support, which we consider just as important as having a great app. They were quick in helping us out and answered all our questions in a matter of hours. Highly recommended!