Kudobuzz Product Reviews & UGC
Collect & display photo reviews from Google, Amazon & more
Rating
4.5
feedback
150
chart
#4,054
All reviews
Review RSS Feed
May 8, 2020
Used for a couple of years and find it very easy to use. Had a problem with the updated version, however Kena and Naana always respond incredibly quickly to queries, and rectify any issues fast and efficiently. App and customer service very highly recommended!
Thank you so much for your kind words and for recommending Kudobuzz! We’re so delighted to hear that our team was able to assist quickly and efficiently. Providing responsive support and ensuring smooth updates remain our top priorities, and we’re so glad you’ve had a great experience with us.
May 12, 2016
This is a great app that makes it easy to add testimonials on your store. Their customer service is great as well! 5 stars.
Short, sweet, and 5 stars? We'll take it! 🌟 Thank you, Thalia Capos. So glad testimonials are easy for you now.
April 19, 2016
It's like magic - customers now have a way to review our products/site easily, and they are doing so! You'd be surprised how many reviews you'll get from nice, automated emails. It saves a ton of time, and being able to bring in reviews from other platforms (Facebook/Instagram) is priceless. Nothing was worse than directing our site users to Facebook for reviews (there's still a bunch of people who don't use FB) App works great, is nice and unobtrusive, and the team is super quick to get back to you. It's not just a "good to have" app, it's now one of my top, essential Shopify apps.
Best compliment ever! You're so right: sending customers to Facebook for reviews is a pain. So glad we could pull everything into one beautiful spot for you. Thanks, Dinkydoo!
April 4, 2016
I would highly recommend Kudobuzz app. The Kudobuzz team goes beyond regular customer service and exceeds all expectations. They respond quickly to any inquires, have made updates to my store, have improved the product upon request. It is great. As for the app, it integrates great into my store, has a ton of features (which I haven't even totally taken advantage of) and it hasn't crashed on me.
Wow, thank you for the update AND the love over the years! Stellar support for a stellar small business. You rock 🐻✨
March 22, 2016
Love this app because it pulls my long term facebook reviews through and with some customisation help from the wonderful support team my request for product reviews started to convert purchasers into reviewers.
Pulling long-term Facebook reviews through + customizing product review requests = winning combo! 🎯 So glad our support team could help you turn purchasers into reviewers. That's the magic right there. Thanks from Australia!
March 8, 2016
App does what it says and the customer service is great too. Would recommend Kudobuzz as we've had more reviews than ever before (when we had no app in place to do so). Every store must have this type of app in today's e-commerce world!
More reviews than ever before? That's what we love to hear! 🐎💨 You're absolutely right, in today's ecommerce world, every store needs a solid review app. Thanks for recommending us!
March 6, 2016
Their team is the best and will respond almost instantly. Thank you for all your help.
March 22, 2016
UPDATE! Continue to LOVE this app and the customer service has consistently been stellar. They really help a small business out. Thanks!! AWESOME app + AWESOME customer service! Easy, works great and looks great. Started with the free version but will upgrade soon for more features (though the free version is TOP NOTCH). Thanks Kudobuzz!
OK, this just made our whole day. Twice! 🙌 So glad you're still loving us, and hey, free version being TOP NOTCH is exactly how we like it. Thanks for being awesome right back!
Feb. 10, 2016
A wonderful application and the customer service is top notch. They always respond quickly to any questions or concerns and are eager to hear any suggestions. Many display options depending on your mobile/desktop needs as well as what kind of reviews you want to collect. We currently just use it to create a testimonial page, but once setup it just goes on auto pilot and allows to manage/display reviews easily!
Love hearing this! "Set it and forget it" is the dream, right? 😄 So glad our display options and auto-pilot mode are working beautifully for you. Thanks for the love!
Jan. 6, 2016
Great app. Looks good on our site, subtle and unobtrusive but still easy to access. Customer support is brilliant too. I've only had to get in touch a couple of times but never had to wait long for a reply. Really appreciate the help from Cheryl. Nice work!
Cheryl strikes again! 😄 Subtle, easy to access, and brilliant support? Love hearing that. Thanks from across the pond!
Nov. 30, 2015
Amazing app + even better customer service! WAY better than any other review app I've seen. Lifetime fan & customer! 5-stars.
July 11, 2016
EDIT JULY/2016 After experiencing some issues with the service, they have done some fixes and it seems to be stable again. The review platform works well, and if it stays up 24/7 we are happy to stay as customers.
Thank you so much for recommending Kudobuzz! We’re glad our team has been able to support you and take your suggestions on board. Listening to our customers and acting on feedback is at the heart of what we do.
March 21, 2016
Lovin' It!!! Super easy, customizable, immediately loaded up & posted items from my fb page so my new online shop now has reviews (from my long standing business) posted in it!! I was pleasantly shocked. Woo Hoo! Also opted to have the app auto send customized emails to help retrieve reviews from past shop transactions ~ My services are out of the ordinary & often viewed with skepticism, "is she honorable?" etc. so having the reviews button obviously there on every page with posted reviews readily available will be a life saver!!! All from the freebie version. bigger woo hoo. Wish had installed from the beginning. See how it looks in my shop! There are other ways to customize too ~ Sue Ann ~ UPDATE 2/28/2016: I'VE BEEN TRYING TO GET SOMETHING RECTIFIED SINCE MID JANUARY. After multiple explanations & emails to 2 different people, still no fix. At one point, someone finally acknowledged & appeared to understand what I thought was a simple situation to explain & understand....asking for about 48 hours for tech to address. That was 1/29/2016. I asked again & was told on 2/8/2016 that it was taking longer than expected. I've been told to do part of this myself manually, which I easily understood already that I could & I did....yet that is not the point. I was willing to pay $29.99/month so that once my fledgling shop took off, all would be as it should & as worry free, automated as possible. The most recent email reply even asked me to explain the situation again. I find this stunning. I replied telling this person to check the existing email thread first. That I was unwilling to explain the situation, yet again. Along the way when I asked about a potential partial refund for all the trouble, lack of app functionality it appeared to me to subsequently forgotten or swept under the rug. I've looked for other apps this week, still here as I have not found proper replacement for my shop. I downgraded my plan. When this app worked fully & I was not in extended confounding dealings with them, I though it was great. OK...3/21/2016 UPDATE: Lovell diligently worked with multiple issues. Made things right. Has offered extra help which I appreciate. The reason for just 3 Stars today is I now need more time for a more proper, realistic update. Thanks Lovell!
Woo Hoo indeed! 🎉 Love that your FB reviews jumped right in. Skepticism? Not anymore. Keep shining, Flying Star! ⭐
Dec. 18, 2015
Amazing customer service support! Great app to have :) However I gave 4 stars because, unless you upgrade to a paid plan, you cannot stop an automatic after-purchase Kudobuzz email from being sent to a customer that has already left a review. This risks annoying the customer. It seems like something minor enough to include in the free plan. Especially when it involves what gets sent to your customers and the impression it makes on your store. This should be in the owners' control and not that of Kudobuzz. Hopefully this little feature changes in the future! Otherwise, I recommend this app :)
Love this honest feedback, and you make a great point. 🙏 Not annoying customers should be a given, even on the free plan. We hear you, and we're taking this back to the team. Thanks for the 4 stars and the nudge to do better!
Oct. 14, 2015
Just used the new version of the app and its great, needed some help on integrating rich snippets and Kena had it sorted in a matter of minutes. Would highly recommend.
Tech-not-so-savvy? No problem. That's what we're here for! So glad we could make it easy for you. Thanks for the love.
Sept. 24, 2015
Great customer service very helpful, best app for reviews and feedbacks. Love it
Best app for reviews and feedback? We're blushing. 😊 Love that you're loving it. Thanks for the boost!
Sept. 22, 2015
I really like this app and they way the customers service are prompt and patient. Sélom helped me with my website. Thanks so much!
Sept. 17, 2015
This app is great, very nice to use and is very nice to see too. A big plus is the customer service, very kind people that help you with a smile and a lot of confidence. if you are looking for a review app, stop searching, this is the one!
March 18, 2016
Awesome app and great customer service.
Short. Sweet. And we'll take it! Thanks for being awesome. 🧡