Kudobuzz Product Reviews & UGC

June 8, 2016

A great app that i love to use and great user interface but since Jun 16 they limit to 50 reviews for free account. Disappointed to know that i have to pay even I just need the basic features of customer leaving rating and just publishing it. Will look for other free alternative apps.

May 8, 2020

Used for a couple of years and find it very easy to use. Had a problem with the updated version, however Kena and Naana always respond incredibly quickly to queries, and rectify any issues fast and efficiently. App and customer service very highly recommended!

June 1, 2016

They have a hands on customer support team which is nice. They will help you with resolving any issues. The cost is very reasonable compared to other review apps. There are some minor bugs here and there, but it seems as though they are working to resolve them and will offer any assistance needed. If you are looking for a way to grow your online credibility at a fraction of the cost, this app is worth the consideration.

May 14, 2016

We recently switched from YotPo to KudoBuzz and are very pleased we did. Support is excellent and the system works well for us and our customers. The full service is only $30 a month and offers the same features as YotPo which wanted to charge us $100's more hence the switch. Only slight issue is that some of their user guides do need updating to reflect recent changes in Shopify, but apart from that we give KudoBuzz a full five stars!

May 12, 2016

This is a great app that makes it easy to add testimonials on your store. Their customer service is great as well! 5 stars.

April 24, 2016

Excellent app! Was considering using a competing app which I have for another store, decided to give Kudobuzz a go and now looking to use them for all our platforms! Great app

April 19, 2016

It's like magic - customers now have a way to review our products/site easily, and they are doing so! You'd be surprised how many reviews you'll get from nice, automated emails. It saves a ton of time, and being able to bring in reviews from other platforms (Facebook/Instagram) is priceless. Nothing was worse than directing our site users to Facebook for reviews (there's still a bunch of people who don't use FB) App works great, is nice and unobtrusive, and the team is super quick to get back to you. It's not just a "good to have" app, it's now one of my top, essential Shopify apps.

April 16, 2016

I used to love them - they made collecting and display reviews/testimonials so easy. Hence, the 2 stars. But the past couple of weeks, the app has been preventing my customers (ie. my $$$) from checking out (they literally cannot click the checkout button) - the worst thing was I didn't actually know it was happening for a while (was wondering about the business slowdown tho') until a customer told me. Contacted them about it after a Shopify guru explained the problem and was told they fixed the problem - but it happened AGAIN. (Hence, the motivation for this review.) I just manually disabled all the widgets. All of you who have this app and experienced a sales slowdown, please go check if your checkout page works! I mean, an app should help me make money, instead of keeping me from making money! -- EDIT (16/4/16): I was very annoyed when the issue happened for a second time, hence the original review. Following that, Lovell from Kudobuzz has been helpful in getting the issue resolved, and I really appreciate that. So even though we're still working on it, I've chosen (on my own accord) to edit the earlier review and up the rating to 4 stars.

April 7, 2016

Kudobuzz is awesome. Makes the review process so easy and our customers give us great feedback which Kudobuzz finds and let's us know about. Recently though, we got our first BAD review which proved to be even more valuable. The customer thought they had emailed us 6 times to exchange a product and never heard from us because we never got their emails! We only heard from the customer once they left a bad review. We reached out immediately, explained that we hadn't heard from the customer, set up the exchange and have a VERY happy customer. Thank you Kudobuzz!

April 4, 2016

I would highly recommend Kudobuzz app. The Kudobuzz team goes beyond regular customer service and exceeds all expectations. They respond quickly to any inquires, have made updates to my store, have improved the product upon request. It is great. As for the app, it integrates great into my store, has a ton of features (which I haven't even totally taken advantage of) and it hasn't crashed on me.

March 22, 2016

Seriously good app and helpful customer support. Cheryl helped me to import custom reviews linking directly to my product which is exactly what I want to do. Very good experience and highly recommend.

March 22, 2016

Love this app because it pulls my long term facebook reviews through and with some customisation help from the wonderful support team my request for product reviews started to convert purchasers into reviewers.

March 10, 2016

cheryl is amazing - able and happy to help however she can! great product and amazing customer service!!

March 8, 2016

App does what it says and the customer service is great too. Would recommend Kudobuzz as we've had more reviews than ever before (when we had no app in place to do so). Every store must have this type of app in today's e-commerce world!

March 6, 2016

Their team is the best and will respond almost instantly. Thank you for all your help.

March 2, 2016

Great app and customer service. Easy to use worth to try. Well done !

Feb. 22, 2016

Fantastic app. It does so much for the price. I can't say enough about support. If I ever have an issue they are so fast to respond and always provide a solution. Cheryl and Lovell always give the best support. I highly recommend this app. It is the best review app I have tried am staying with. 5+++

Feb. 19, 2016

THEY said it couldn't be done. My wants were too "out of the box", too far from the norm. THEY were right. Impossible job for a non-techy like me; a baby who never spoke "social media". But Lovell at Kudobuzz provided professional and most important, PATIENT support. Lovell changed "too hard" into "too easy". What was "out of the box" became "out of the park". I'm not sure how you say "I'm a happy camper" in social media speak but us old school types say "You done darn good - Thank You Very Much!

March 22, 2016

UPDATE! Continue to LOVE this app and the customer service has consistently been stellar. They really help a small business out. Thanks!! AWESOME app + AWESOME customer service! Easy, works great and looks great. Started with the free version but will upgrade soon for more features (though the free version is TOP NOTCH). Thanks Kudobuzz!

Feb. 11, 2016

Fantastic app, fantastic customer support, fantastic everything. Really pleased with the App as a whole and whats more the customer service is just superb. Time is money to us and its clear the guys at Kudobuzz appreciate this and react accordingly. Compared to all other review apps Kudobuzz comes out head and shoulders above the rest in every way and for a fraction of the price. Thanks so much guys, you will go far I'm sure!