Kudobuzz Product Reviews & UGC
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Rating
4.6
feedback
353
chart
#3,037
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March 21, 2016
Lovin' It!!! Super easy, customizable, immediately loaded up & posted items from my fb page so my new online shop now has reviews (from my long standing business) posted in it!! I was pleasantly shocked. Woo Hoo! Also opted to have the app auto send customized emails to help retrieve reviews from past shop transactions ~ My services are out of the ordinary & often viewed with skepticism, "is she honorable?" etc. so having the reviews button obviously there on every page with posted reviews readily available will be a life saver!!! All from the freebie version. bigger woo hoo. Wish had installed from the beginning. See how it looks in my shop! There are other ways to customize too ~ Sue Ann ~ UPDATE 2/28/2016: I'VE BEEN TRYING TO GET SOMETHING RECTIFIED SINCE MID JANUARY. After multiple explanations & emails to 2 different people, still no fix. At one point, someone finally acknowledged & appeared to understand what I thought was a simple situation to explain & understand....asking for about 48 hours for tech to address. That was 1/29/2016. I asked again & was told on 2/8/2016 that it was taking longer than expected. I've been told to do part of this myself manually, which I easily understood already that I could & I did....yet that is not the point. I was willing to pay $29.99/month so that once my fledgling shop took off, all would be as it should & as worry free, automated as possible. The most recent email reply even asked me to explain the situation again. I find this stunning. I replied telling this person to check the existing email thread first. That I was unwilling to explain the situation, yet again. Along the way when I asked about a potential partial refund for all the trouble, lack of app functionality it appeared to me to subsequently forgotten or swept under the rug. I've looked for other apps this week, still here as I have not found proper replacement for my shop. I downgraded my plan. When this app worked fully & I was not in extended confounding dealings with them, I though it was great. OK...3/21/2016 UPDATE: Lovell diligently worked with multiple issues. Made things right. Has offered extra help which I appreciate. The reason for just 3 Stars today is I now need more time for a more proper, realistic update. Thanks Lovell!
Dec. 18, 2015
Amazing customer service support! Great app to have :) However I gave 4 stars because, unless you upgrade to a paid plan, you cannot stop an automatic after-purchase Kudobuzz email from being sent to a customer that has already left a review. This risks annoying the customer. It seems like something minor enough to include in the free plan. Especially when it involves what gets sent to your customers and the impression it makes on your store. This should be in the owners' control and not that of Kudobuzz. Hopefully this little feature changes in the future! Otherwise, I recommend this app :)
Oct. 14, 2015
Just used the new version of the app and its great, needed some help on integrating rich snippets and Kena had it sorted in a matter of minutes. Would highly recommend.
Oct. 5, 2015
Great app, works well. Highly recommended for someone just starting their online store. Customer service was quick and they helped me get reviews displayed correctly on my product page. Looking forward to upcoming versions of KudoBuzz! Thanks!
Oct. 2, 2015
Great review app! Looks great and works well. Cheryl provided fast and excellent support on getting everything just the way we want!
Sept. 24, 2015
Great customer service very helpful, best app for reviews and feedbacks. Love it
Sept. 24, 2015
Not only a great app, but the support is first-class! I had a problem with some coding and the team at Kudobuzz (Cheryl and Selom) worked super-quick to get it all fixed in less than three minutes from start to finish. Complete stars!
Sept. 22, 2015
I really like this app and they way the customers service are prompt and patient. Sélom helped me with my website. Thanks so much!
Nov. 7, 2017
I think I've had this app for close to two years and I love it!! Cheryl is amazing to work with. I'd recommend this app to anyone! like this app a lot. The review form looks really nice since I can customize it to my site's colors. I especially love the little review widget visitors can see from any page. The email that one can opt to have go out to customers asking them to leave reviews is really nice. All the customer has to do is click on a button in the email to leave a review. I'm using the free version of the app now, but will be upgrading to paid as soon as I start selling from my new website. Selom of customer service went above and beyond for me when he fixed code erroneously left behind from another app that was interfering with this one. I'd recommend this app to anyone! Oh - I almost forgot - Cheryl of support was great also.
Sept. 17, 2015
I absolutely recommend kudobuzz to any online store. Having reviews on my store has helped my new customers trust my online store and therefore lead to more conversions The setup is super simple and Cheryl is amazing. I had a small issue and in less than an hour she took care of it. Thank you Kudobuzz!
Sept. 17, 2015
This app is great, very nice to use and is very nice to see too. A big plus is the customer service, very kind people that help you with a smile and a lot of confidence. if you are looking for a review app, stop searching, this is the one!
Sept. 14, 2015
Cannot test the app, because i cannot switch the language to german manually. (please upgrade your plan) - With german customers, it is unprofessional to test the app on english.
Sept. 1, 2015
Hello All shopify users, I'm speechless, because of wonderful app and super excellent support on top of this i can't believe its, my humble request to all of you must use this app, you won't repent guarantee you... with app as well as support, they surprise me, well done job KUDOBUZZ TEAM.. GOOD LUCK
Aug. 18, 2015
Great App. Support is quick and concise. Looking forward to the new release with the new and improved slider widget etc.
Aug. 18, 2015
Best review app on shopify. Very easy to implement into your store and you can choose the way the reviews are viewed such as a slideshow. You can approve reviews before they are posted to your page to avoid spam or reviews from people who did not buy your product and are just there to leave a bad review.
Aug. 14, 2015
I installed this on www.UltimateSwimFin.com and not only was it SUPER easy to install (easier than that other product), but it looks great and functions great! Highly recommended!
Aug. 12, 2015
So far so awesome. Very easy to figure out. The testimonials look really nice on the page, and the widget that hovers on the site is eye catching. Love this app.