LangShop AI Language Translate
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Merchants highly recommend this app for its accurate translations, especially through its DeepL integration, enhancing store localizations. The interface is user-friendly, supporting multiple languages and dynamic content. Exceptional customer support is frequently praised for its responsiveness. The app offers cost-effective solutions, seamless Shopify integration, and customizable translation options. Regular updates reflect a commitment to improving based on user feedback, making it ideal ...
Hello Harara team! Thank you for taking the time to leave a 5-star review! If any questions regarding the app arise, please let us know! We're happy to help you. Best regards, LangShop team
Actually a useful tool – unfortunately with bugs: - Meta fields were translated even though they were classified as “untranslatable.” - These can no longer be cleaned up in the tool. - Support was contacted five times about this. They have not yet been able to resolve the issue. - The backend software is very slow; we often get the message “Sorry, something went wrong.” -> Simple shops should be able to cope with this. The software seems to be overwhelmed by more complex situations.
Hi WeBü Office AG team! Thank you for your detailed feedback — we truly appreciate you taking the time to outline these issues. Please let me inform you that we’re aware of the problems you mentioned, and we're actively working on solving them quickly as possible. At the moment, it's recommended to launch translations directly from the Product section, so the metafield that you set as 'untranslated' will be not be translated while launching the translations. Kind regards, LangShop team
Absolutely Terrible Service — Don’t Waste Your Time or Money! This app has been a complete nightmare. We’ve been reporting a critical bug for over THREE MONTHS with ZERO resolution. Despite paying a premium price, the issue still persists and is wrecking our website, reputation, and sales. Support is utterly unresponsive and incompetent. If you value your business at all, DO NOT download or use this app. Save yourself the frustration, lost revenue, and headache. This company clearly does not care about their customers or delivering a working product. Avoid at all costs.
Hello welzo, Thank you for taking the time to share your experience. We are truly sorry you’ve been dealing with 500 Internal Server Error and understand how critical a fully functioning site is for your business. We take every report very seriously and want to get this resolved for you as quickly as possible. We’ve conducted a thorough review on our end and want to share our findings: - We can confirm that Langshop operates strictly through Shopify’s public API and Theme App Extension - no hidden or undocumented methods are used. - Our logs show that your Theme App Extension is currently disabled. When it’s off, Langshop can’t interact with your theme or trigger any changes that would lead to a server error. - A 500 status code signifies an internal server issue within Shopify’s infrastructure. Since our requests conform to Shopify’s documented workflows, and consistently succeed in other stores, the root cause is almost certainly on Shopify’s side. - Langshop operates strictly within the boundaries of the official Shopify API. We do not have access to or visibility into Shopify’s internal page rendering processes, nor do we possess tools that would allow us to diagnose such server-level issues independently. With that information, we will continue collaborating directly with Shopify’s support team to ensure they have everything needed to diagnose and fix the server-side problem. Thank you for your patience! We will keep you updated on our progress and appreciate the opportunity to set things right. Best regards, LangShop team
Funkar mycket bra med api-kopplingen till ChatGPT och väldigt smidigt att översätta flera texter till flera språk samtidigt. Rekommenderas!
Hej, Collar of Sweden Tack för att du tog dig tid att lämna oss en sådan positiv feedback! Vi är glada att höra att du njuter av vår app. Om några frågor uppstår är du välkommen att kontakta oss när som helst - vi hjälper gärna till! Med vänliga hälsningar, Langshop team
Llevo usando LangShop desde hace poco más de un mes y, hasta ahora, la experiencia ha sido muy positiva. Es una aplicación bastante fácil de utilizar, incluso desde el primer momento. La integración con la API de ChatGPT funciona muy bien y los resultados de las traducciones son realmente buenos. Además, cuentan con un sistema de glosarios que permite personalizar términos y facilitar una traducción coherente en todo el contenido. En resumen, una app intuitiva, potente y muy recomendable.
Hola, Motoscoot! Muchas gracias por su comentario! Estamos encantados de saber que has tenido una experiencia tan positiva con LangShop hasta ahora. Su recomendación significa mucho para nosotros. Si alguna vez tiene alguna pregunta o sugerencia, no dude en ponerse en contacto. ¡Siempre estamos aquí para ayudar! Un cordial saludo, Langshop team
Es la mejor aplicación que puedes elegir para traducir tu web. Es fácil de usar, traduce instantaneamente todos tus productos y puedes poner reglas muy útiles de glosario
Hola, Tienda Bass! ¡Gracias por tus amables palabras! Apreciamos mucho tus comentarios y nos alegra saber que estás satisfecho con nuestra aplicación. Si tiene alguna pregunta, no dude en ponerse en contacto con nosotros en cualquier momento. Saludos cordiales, Langshop team
Muy buena aplicación para traducir. Bastante completa
Hello HIFAS DA TERRA - B2B, Thank you so much for your kind words! We're thrilled to hear that you are happy with our app. Feedback like yours motivates us to keep improving and offering the best experience possible. Best regards, LangShop Team
This app will open up as many markets as you need. Customer support is very responsive and always available to guide and correct any issues. I recommend this growth accelerator without hesitation.
Hello Alisala! Thank you for taking the time to leave us a 5-star review! It means a lot to us. We're delighted that you're happy with the support we've provided. Please feel free to get in touch if you have any questions! Best regards, LangShop team
Amazing plug in for your translations! Using it for a long time already and never got any issues, perfect to scale worldwide!
Hello Hike Adventure, Thank you so much for the review! We're delighted to hear that you had a positive experience using the app. If you ever have any questions, please let us know! Best regards, LangShop team
LangShop is an amazing translation app for Shopify easy to use, reliable, and packed with features. It handles everything from product pages to checkout flawlessly. But what truly makes it stand out is the customer support. The support team is incredibly friendly, knowledgeable, and always goes above and beyond to help. They respond quickly, explain things clearly, and genuinely care about solving your issues. It's one of the best support experiences I’ve ever had. Highly recommended if you’re taking your store global!
Hello Kovio! Thank you for taking the time to share such a thoughtful and detailed review. We're happy to hear that LangShop has met your expectations in both functionality and user experience. It's especially rewarding to know that our support team made a positive impression. Your recommendation means a great deal to us, and we remain committed to supporting your continued growth in global markets. Should you have any further questions or require assistance, please don’t hesitate to reach out. We are here for you 24/7 and always ready to help. Kind regards, LangShop Team
Customer service very responsive and helpful. We're happy about the service.
Hi LePARMENTIER Paris Thank you for sharing the review! We're glad to hear that they found our customer service helpful. Please don't hesitate to reach out if you have any further questions or need additional assistance. Best regards, LangShop team
Used to be Great — Now Ruined by Greedy Pricing Changes This app was easy to use and worked well — until they completely overhauled the pricing plans. The new plans are overpriced and offer less value. It’s frustrating to see a good app go down this path just to squeeze more money out of loyal users. We were planning to expand by adding another country, but the new pricing made it a no-go. We've already started switching to an alternative that's free and powered by AI. Disappointing move by the developers.
Hello Productkeys-uk Thank you for sharing your feedback and experience with LangShop. We're sorry to hear that you are disappointed with the recent changes to our pricing plans. Please note that we did not automatically switch customers on the old plan to the new pricing. The pricing plans for your store remain unchanged. We tried to contact you regarding the issue, but didn't receive a response. Could you please check your emails? We would love to resolve this issue if you give us the opportunity. Best regards, Langshop team
Quite difficult to set up in the beginning but the customer support is very helpful and responds quickly. Happy with the translations and how the app works (we do recommend translating with DeepL within the app).
Hi DecoSpecials, Thank you so much for your kind words and for sharing your experience! We’re glad to hear that, despite the initial setup challenges, our support team was able to assist you quickly. It’s also great to know you’re happy with how the app is working and that the DeepL integration is meeting your expectations. If any questions arise or there are any suggestions for improvements, feel free to reach out — we’re always here to help. Thanks again for recommending us! Best regards, LangShop team
I was offered 1 YEAR of free subscription in exchange for changing my review. However, after a long and frustrating communication with the LangShop team, it became clear that they do not truly understand the real issues I’m facing. The app practically doesn’t work properly or doesn’t work at all. Automatic translations often fail or are incomplete. Sometimes translations get incorrectly duplicated or missing. The app’s behavior is inconsistent and unpredictable — only 10-30% of my newly created products are translated correctly. Even after explaining the problem many times in detail, their support still doesn’t grasp the core issues. The process to fix or overwrite translations is complicated, slow, and inefficient. Adding glossary rules is a nightmare since it must be done manually for each language separately, and reapplying translations affects fields I don’t want to change. The technical support responds quickly, which is the only positive thing, but unfortunately, they practically don’t help solve the real problems. When something requires developer intervention, you are often left without any answers. The app itself is quite inconvenient and buggy. Automatic translation of products and collections does not work properly — sometimes it doesn’t translate at all, sometimes only partially, and sometimes it even inserts translations from other products without notifying you. The app shows these products as “translated,” but you only realize the problem when you check the product in the target language. The glossary management is very inconvenient. You have to add each rule separately for every language. In other apps, you can add glossary rules once and apply them across all languages if needed, which is much more practical. Also, the default sorting of products inside the app is “old products first.” To find and translate newly added products, you need to apply the “new first” filter, but applying this filter on 800+ products can take up to two minutes. Worse, the filter resets while you select products, so you have to apply it repeatedly — and with 9 languages to manage, it’s a nightmare. The team asks me repeatedly how I create products, but I always do it the same way — their app just can’t handle normal workflows. Their answers are often excuses, and I had to find my own workaround because their developers apparently can’t or won’t fix the bugs quickly. Months have passed, and “near future” updates still don’t arrive. I subscribed to the “advanced” plan for $75 when old pricing was still valid, assuming unlimited usage, but honestly, it’s not worth it. Especially considering their current astronomical price of $500 per month. In short, the app causes more problems than it solves, and support is unhelpful and defensive. I’m actively searching for an alternative and do not recommend LangShop. The only positive aspect is the polite and respectful customer support, but unfortunately, that’s where the positives end.
Thank you for taking the time to share your detailed feedback — we truly appreciate it. We're very sorry to hear about your experience. We understand how frustrating it must be to encounter them, especially when working with multiple languages. Regarding technical support, we're sorry if you felt that your concerns weren't escalated properly or addressed fully. We strive to provide timely and effective support. We’re taking this seriously and will be reviewing how we handle requests and follow-ups. We'd like to inform you that your requests have been passed on to our development team. The option to have newly created products appear at the top by default — it was confirmed with our team that this is indeed possible to implement for your store and the team is actively working on the best solution, and we’ll keep you updated as soon as we have more details. As for the glossary rules for multiple languages at once — our developers are scheduled to begin work on this at the end of May and we expect the implementation to take approximately 1.5 weeks. Lastly, in regard to applying glossary rules to a specific section only — this is a more complex feature, and currently we do not have a set timeline. However, the team is evaluating possible approaches, and we’ll keep you posted on any progress. We truly appreciate your suggestions — they help us make the app better for everyone. We'll keep you updated on the progress of these requests and upcoming improvements. Best regards, LangShop team
Everything is nice about this app except for 1 thing: in the event of a malfunction or problem, everything is initially forwarded to Shopify, but if the problem turns out to be with them, it has to be sent to the dev team and you don't hear anything anymore. webshop crosses all languages and all currencies. you do get a friendly response of yes we have forwarded it, but response, solution remains on and we are still stuck with the problem that our sales are completely at a standstill due to a translation problem.. scandalous this... if this problem is not solved tomorrow, we will go to another app that has more service and can and wants to solve problems, not just send friendly responses, which Chatgpt can also do nowadays
Hi Passionea! Thank you for such a high rate of our app! We truly appreciate it. Should any questions arise, feel free to reach out to us anytime - we're happy to help! Kind regards, Langshop team
Tried all of the translation apps and this one is the best one. Save your money and time and just choose langshop.
Hi Paintbynumbers.fi Team! Thank you so much for such a high rate of our app. Your feedback means a lot to us! We are going to continue doing our best to provide high quality service! In case any questions arise or any assistance is required, please do not hesitate reaching out to us. We are always ready to help! Best regards, LangShop Team
Support team was always quick to resolve any issues that came up.
Hi MPG Sport! Thank you for your feedback! We're delighted to know that you're satisfied with our support. Should any questions arise, feel free to reach out to us anytime - we're happy to help! Kind regards, Langshop team
Absolutely fantastic app for multilanguage stores and brilliant help by Vera! Highly recommended :)
Hi, Behemoth Webstore! Thank you so much for such positive review of our app and support. Your feedback is greatly appreciated! We are going to continue doing our best to provide high quality service! Kind regards, Langshop team
Tevreden.
Hi, DEZIGNSTORE! Thank you for your 5-star review! We're delighted that you are satisfied with our service. Please feel free to reach out if you need any help. Best regards, Langshop team
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