Loox ‑ Product Reviews App
All reviews
Review RSS feed
Would highly recommend! Fairly easy to use, and the quality is incredible.
Just Great! The photos are a powerful signal for customers and the flows are nice! I can highly recommend.
Domerly solved my problem in no time at all
That is a good app. Domerly help me deal with the problem quckily.I will recommend more people to use this application
Very happy with Loox customer service - today Domerly was able to solve my query quickly.
Sara F was quick in her response to my question. I did not have to wait all day for someone to get back to me. She was also able to identify that my store was indeed set up to accept reviews from customers. Thanks Sara!
super
The support is absolutely terrible. We’ve been asking for help for three days now, and every time they say someone will get back to us — but our questions remain unanswered. We specifically asked for support to connect our reviews to Google Shopping. They told us we need all sorts of IDs and product identifiers — which is simply not true, and not every store has those. When we asked them to help set it up for us, they completely went silent. This is genuinely one of the worst apps we’ve ever used. We were considering using this app on another store where we do around €30 million in annual revenue — but after this experience, there’s no chance we will. It’s absolutely outrageous to pay a premium price and get such poor service in return. Avoid this app — there are far better alternatives with proper support.
Hey, we're sorry to hear about your experience with our support team. We always aim to provide excellent support, and I’m sorry to hear we missed the mark this time. Google has a clear list of requirements needed to display your reviews on Google Shopping. While we can't change Google's guidelines, we're always happy to guide merchants on how to meet the requirements listed by Google. I've reached out to you via email to guide you on next steps to getting your integration up and running. Please feel free to reply whenever it’s convenient, we’re here to help! Best, Omer from Loox Support
App recensioni molto funzionale! Consigliata
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.