Loox ‑ Visual Product Reviews
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
7,205
chart
#556
All reviews
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June 28, 2024
June 28, 2024
Great app and and excellent support from Aya. They respond extremely fast. Only drawback is that they don't do site reviews, which we'd like to show in Google search results.
June 27, 2024
We were sort of caught in a bind after Shopify notified us that their review app was being discontinued. Just before that, our 3rd party developer became unavailable, so it turned out to be quite the learning experience. As suggested by Shopify, I exported all our customer reviews to a csv file for safe keeping and proceeded to evaluate replacement apps. During that process, I discovered that we are using a "vintage" theme, which is a theme that is not compatible with Shopify's current 2.0 platform. Even though our vintage theme performs fine, it makes upgrades more difficult because you sometimes must modify the code yourself. Anyway, I followed their step-by-step instructions, and the install went smoothly. The app also includes an option which allows you to email your exported reviews file to them for mapping. They mapped it so it would import it correctly and sent it back within minutes. Everything is now working fine, and we are learning how to take advantage of all the built-in tools to increase our sales. Thank you Loox, and I recommend!
June 27, 2024
In my experience so far, the loox app doesn't cause as much page load delay as competitors like Yotpo. It's also slick and looks great. They also have great support. Hats of Tal and Shany for fixing my issues and helping recover lost reviews. They really go above and beyond.
June 27, 2024
June 26, 2024
OMG this app is amazing, I've only been using it for 5 minutes and I already love it. Great user experience, I'm excited!
June 26, 2024
June 26, 2024
The Loox review app has been a game-changer for our online store! Its user-friendly interface makes it incredibly easy to collect and showcase customer reviews. The photo review feature is fantastic and has significantly boosted our social proof and sales.