Loox: Product Reviews App & AI
Don't settle. Convert with visual reviews, superpowered by AI.
Rating
4.8
feedback
7,513
chart
#398
All reviews
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July 7, 2024
July 7, 2024
Excellent customer service as always! Jodel was knowledgeable and kind and fixed my issue very quickly.
July 6, 2024
Almost the reviews app I needed. Here's what's missing: - You can't customize the font-family or font-size. You have to settle with a Google Font, not the one used on your website. This will make the widget look like it's a separate service. - You can't send multi-lingual email except in the languages they support (around 15). If you need another one, tough luck. - You can't customize the color of the font used. The font will be black regardless of the color you use on your website. Again, this makes the widget look like it doesn't belong there.
Hey, Rotem from the Loox team here. Thanks for sharing your experience with Loox. We’re always looking for ways to improve, and customer feedback plays a crucial role when prioritizing our app roadmap. I'm happy to pass along your suggestions to our Product team, and I hope to see you again as our merchant in the future :)
Oct. 28, 2024
Very easy to use, and I'm getting good results while Loox does the heavy lifting. Would highly recommend.
July 5, 2024
I had a great experience with rep Rain who answered all my questions promptly.
July 4, 2024
Been using Loox for about 2 years, this is our first review. Recently, we were having some issues integrating the reviews widget into an updated theme, and there were some code changes I was unable to spot or make on my own. Laurence assisted promptly and got the issue solved in a few hours, great support there from Loox.
July 3, 2024
July 3, 2024
Seamless Integration and Beautiful Design We've just added Loox to our website, Light of Harmony Candles, and we're already impressed. The integration process was seamless and hassle-free. The review display is beautiful and fits perfectly with our website's elegant design. We're excited to see the positive impact Loox will have on our customer engagement and satisfaction. Highly recommended!