Loox ‑ Product Reviews App
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Uninstalled it and got charged! Not sure how that happened. How do I even get ahold of someone from this company to rectify it??? Super frustrated.
Hey SAM Outfitters, it looks like Shopify had already triggered this app charge before you uninstalled Loox, since Shopify charges in advance. I've reached out to you via email about your refund, I look forward to resolving this together :) Best, Sara from the Loox team
Pomocna, przejrzysta aplikacja.
Seemless way to hear from your customers and gain reviews on products
Loox has been nothing but amazing to us! The product has changed and grown so much since we first downloaded it. We ues a lot of the features and they have certainly brought us extra income. The UI is also very clean and easy to understand for both internal usage and customer facing. Well done Loox. Big fans!
la app es muy buena por que uno puede utilizar reseñas para sus productos lo que genera mas confianza al cliente a la hora de comprar y a nosotros los vendedores nos genera mejores ingresos
Thanks Rotem for prompt theme modification.
Sto utilizzando Loox sul mio e-commerce e non potrei essere più soddisfatto! L'app è intuitiva, facile da configurare e offre moltissime funzionalità utili. La personalizzazione del design è fantastica, ho potuto allineare perfettamente il widget allo stile del mio sito.
Quick & helpful customer service! Thanks Ken!
The responses were quick, and my issues were resolved swiftly and without complications. The support was always friendly and professional, making the entire process smooth and stress-free. I feel well taken care of and am excited to continue working with you. I’m really happy with the service and would highly recommend it!
I've been looking for a user reviews app for years, and finally took the plunge with Loox. The installation process was a breeze. Unfortunately, though, I am using an old, deprecated legacy theme on Shopify, and most apps are now designed for the new Shopify version 2.0 themes. So, there were a number of issues getting the various ratings widgets to work properly. I contacted Loox support and got an answer within hours. A support engineer named Tal was assigned to me, and he was able to solve all of my issues within two days of installing the app. None of these issues were Loox issues; they all had to do with the particulars of my deprecated theme. But Tal dove in and solved all the of the problems, including my very particular layout requests, like moving a widget a few pixels this way or that. This is a great app with world-class customer service, and I couldn't be happier with the results. Thank you, Loox, and thank you Tal!
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