Loox ‑ Product Reviews App for Shopify

Loox ‑ Product Reviews App

Convert more with visual product reviews, superpowered by AI
Rating
4.9
Feedback
9,176
Reviews
Chart
#539
Shopify

All reviews

1 / 5 Share
June 6, 2025

Bad customer support. I have email them over 5 times how can I have English and Greek language in the App and their responses are not giving solutions, im wondering if they even read our messages. Good app, awful support. Brrrrrrr

Store Using app Total reviews Average rating
Hairmind.eu About 1 year 2 1.0
Developer Reply

Hey, I’m sorry to hear about your experience with our support team. We aim to provide top-notch service, so it's disappointing to know we didn’t meet that standard this time. If you’re open to it, please reply to the email we sent—we’d love the chance to make things right.

5 / 5 Share
June 6, 2025

Store Using app Total reviews Average rating
lollimeow About 6 years 3 5.0
5 / 5 Share
June 5, 2025

If been using Loox for a year it’s been the best. Very easy to use and customise plus has an in Built post purchase smart upsell option. Plus it just works. I reached out recently and they worked on my store directly to add stars to collection pages and home featured products and cart! The service is top notch

Store Using app Total reviews Average rating
Rover Rituals 6 months 6 4.8
5 / 5 Share
June 5, 2025

Store Using app Total reviews Average rating
Mijn winkel 6 minutes 107 4.9
5 / 5 Share
June 5, 2025

Assistenza fantastica! Ringrazio tantissimo Liz che ha saputo aiutarmi in pochissimi minuti. Ha risultò tutto in maniera incredibile

Store Using app Total reviews Average rating
HelysH 7 months 2 5.0
5 / 5 Share
June 5, 2025

Great customer service by Leogen

Store Using app Total reviews Average rating
PlayerOne About 2 hours 2 5.0
5 / 5 Share
June 4, 2025

Loox is awesome. Only had it installed for a few weeks and already have 8 product reviews, plus upsells. Ken at Loox support has been very helpful in setting up my site with review widgets, etc.

Store Using app Total reviews Average rating
5 / 5 Share
June 4, 2025

easy setup

Store Using app Total reviews Average rating
EstaliosShop 3 months 1 5.0
5 / 5 Share
June 4, 2025

Llevo poco tiempo con la app pero wow, vengo de otra app (muy famosa) y esta le gana por mucho, la recomiendo ampliamene (Hasta ahora)

Store Using app Total reviews Average rating
Niessonline.com About 1 hour 4 5.0
5 / 5 Share
June 3, 2025

i am new here but looks easy

Store Using app Total reviews Average rating
DouceurMe About 2 hours 4 5.0
1 / 5 Share
June 3, 2025

i am happy i got my reviews set up thanks to Ed G

Store Using app Total reviews Average rating
GreenStars Store 3 days 6 4.2
5 / 5 Share
June 3, 2025

setup was easy - so 5 stars for now.

Store Using app Total reviews Average rating
Girls Can Grill About 1 hour 1 5.0
5 / 5 Share
June 3, 2025

Store Using app Total reviews Average rating
Bijoux Steel Over 5 years 1 5.0
5 / 5 Share
June 3, 2025

Store Using app Total reviews Average rating
Hunkydoryshop 1 5.0
5 / 5 Share
June 2, 2025

Ken was incredibly helpful when I had trouble with my comments. He not only quickly assisted with it but also identified the issue. Really appreciate his prompt and professional support :)

Store Using app Total reviews Average rating
Mobilious Furniture 8 days 1 5.0
5 / 5 Share
June 2, 2025

Ken S from Loox provided great support to help get the testimonials carousel on our site up and running! Thanks Ken!

Store Using app Total reviews Average rating
Reveka Skincare 14 days 2 5.0
5 / 5 Share
June 2, 2025

Store Using app Total reviews Average rating
Hundsel 3 months 1 5.0
5 / 5 Share
June 14, 2025

goodg

Store Using app Total reviews Average rating
TyreBuddy 3 months 1 5.0
5 / 5 Share
June 1, 2025

We were having issues with flavor variant emails being sent out, and Ken S. from Loox support walked me through marking certain products for "NOREVIEW". This helped us ensure that our products were getting reviewed as a category (rather than individual variants) and made our LOOX reviews look much better & organized.

Store Using app Total reviews Average rating
Sips Club 12 months 1 5.0
5 / 5 Share
June 23, 2025

Update: sorry for not updating this 1 star review, but service was amazing! I recently opened another store, I'm wondering if you could take a look at it. Some technical issues there. Volkskistore.com

Store Using app Total reviews Average rating
Lux and Miles 5 days 3 3.7
Developer Reply

Hey, I’m sorry to hear about your experience with our support team. We aim to provide top-notch service, so it's disappointing to know we didn’t meet that standard this time. If you’re open to it, please reply to the email we sent—we’d love the chance to make things right. Thanks Arielle from the Loox team

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