Loox: Product Reviews App & AI
Don't settle. Convert with visual reviews, superpowered by AI.
Rating
4.8
feedback
7,514
chart
#398
All reviews
Review RSS Feed
May 27, 2024
I'm liking the app so far but just got it seems pretty ease an install was great hassle free it seems like .
May 27, 2024
If you have something that you want to ask they are here 0/24 for you. I really like Sara, Technical Support Engineer who help me with a lot of things!
June 16, 2024
They did a really good job with the app and the visual. One of my customers had mentioned to me that it was a breeze to leave a review, which is important for a start-up to gather reviews. The customer service is also very helpful. I reached out over the weekend with an issue and Shany from the support team resolved it for us by that Sunday!
May 27, 2024
Recently started using the Loox ‑ Product Reviews App for my ecommerce store and Using it simple to maintain and adjust because to the simple layout.. Users of the app can include images with their reviews, which increases trustworthiness and adds credibility to their reviews for new customers. The app offers beautiful, customizable review widgets that integrate seamlessly with my store's design. Any e-commerce business hoping to increase sales and build client trust has to have Loox. Strongly advised!
May 26, 2024
Absolutely grateful with Jodel. He was very fast and efficient in assisting me with my issue and within seconds I got what I asked for. I’ve been struggling with this for months and it meant the world to me that the issue was resolved in a matter of seconds. I truly appreciate the help! Thank you so much!
May 26, 2024
Worst app ever, when you choise a low star raiting in their app, they send you to a feedback page, but when you choose a higher star they send you here. Dont use this app they will over charge you!
Hey, Arielle from the Loox team here. I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this. All of the details of the plan are present when accepting the plan. I’ve personally reached out to you, and I'm happy to continue the conversation with you privately. In any case, our support team is available 24/7 and always happy to help!
May 25, 2024
I’ve been facing significant challenges with Loox. What was anticipated to be a seamless integration escalated into an array of issues and considerable time loss. To begin with, the process of embedding reviews on my website was anything but straightforward. Despite meticulously following the provided instructions, I encountered numerous problems. Hours of troubleshooting yielded little success, and the assistance from Loox was, at best, ineffective. Rather than offering viable solutions, their advice was to revert to the previous code upon encountering errors. Presently, although the ratings are visible, new complications have arisen. The “Choose Option” button is absent from certain collections, and the product cards are misaligned on mobile devices. Furthermore, the ratings are spilling out of the product cards. This ordeal has been profoundly disheartening. I had high expectations from a service that’s marketed to simplify, not complicate, operations.
Hey, Rotem from the Loox team here. I'm genuinely sorry to hear that your experience with Loox was not as you expected. I'd be happy to assist you in continuing to set up Loox on your store. I noticed that you've already uninstalled Loox. I've contacted you privately via our support email, and I'd love to schedule a call at your convenience so we can look into it together and ensure everything is sorted out to your satisfaction.