Loox ‑ Product Reviews App
All reviews
Really clear instructions to use. So so helpful and informative
It's a fantastic review app that I have used. It's the best of the best. The customer support is very nice and helpful. They quickly assisted me in resolving an issue with displaying the rating. Thank you so much.
Great app, excellent customer support. Aya was quick to reply and provide code to implement certain features across our store. Very helpful and kind. Recommend highly!
If has increased the amount of reviews we receive significantly and is easy to manage.
Rain was so fast and helpful in implementing something to our template! 5 stars!
Great support ! Jodel was quick and efficient in helping me with my questions.
This is such a great app! It has great additional features such as refer a friend, and offering rewards for photo and video reviews. Within the first 24 hours of installing Loox we had 16 new reviews! This level of reviews collected in the same timeframe was impossible with Trustpilot. Customer service is great too, Rotem in particular. He was able to quickly assist me with accidentally duplicated reviews.
Best review app on this app store! The value for the money is exceptional. I have tried and examined most of the review app in the app store. This one is the best one!
I’m incredibly disappointed with Loox. Despite being on a paid plan, my reviews are not showing up, and this issue has been ongoing for weeks. I reached out to their support multiple times, but the responses have been completely unhelpful and dismissive. As a business owner, I rely on timely and effective support, and Loox has failed miserably in delivering that. After weeks of frustration, I’ve decided to uninstall the app. For the price I’m paying, I expected far better service and functionality. Terrible experience overall. Do not recommend.
Hey Gemories, We always aim to provide excellent support, and I’m sorry to hear we missed the mark this time. I see that we responded to your inquiry but are still waiting for a staff account so that we can take a closer look at what you're experiencing. If you’re open to it, please reply to the email we sent—we’d love the chance to make things right. Best, Sara from the Loox team
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