All reviews

Rating Breakdown

  • 5
    94% (7,060 ratings)
  • 4
    3% (243 ratings)
  • 3
    0% (34 ratings)
  • 2
    0% (25 ratings)
  • 1
    2% (152 ratings)

Reviews with Text

  • 77% (5,820)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 12, 2024

Really great app, both smooth integrations, automated actions and quick response from support.

Store

COQUET

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2024

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Shanny was very helpful and prompt in resoving the issue that I had! Thank you!

Using app

10 months

Total reviews

5

Average rating

4.4

5 / 5 Share

March 11, 2024

great app!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2024

Top

Using app

27 days

Total reviews

7

Average rating

4.9

5 / 5 Share

March 11, 2024

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Great experience so far. Easy to use and I appreciate the variety of features and options built into the app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Easy to use both for the customers and me. Effective automation

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Dan provided us with exceptional support! Thank you for the fantastic service! Jane

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2024

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2024

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Needed help displaying Loox product star rating on my collection pages. Shany from Loox support implemented it quickly and efficiently. 5 stars!

Using app

Over 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 10, 2024

Servizio ottimo e assistenza molto rapida. Ottimo supporto di Sara

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2024

Always great to see some social approval feedback from your customers

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

March 8, 2024

I have purchased a plan for 39.99 USD just to check the app, but suddenly they have charged 222 USD on my card, i was totally clueless why they have charges my 222 USD. they have the reason that as the installed limit was 300 orderes you have received 1237 orders this month so they have multiply their amount to 160$ and other 39.99 USd charged for basic app...OMG total shit show....i wish i can send -1 star to them...i will definitely pass this issue in our Shopify community so they will also keep away from loox app. I want my amount back, i have send them email too as they dont have any live support.

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Hey there, Sara from the Loox team here. While we understand how stressful it can be to receive an unexpected charge, our pricing plans are fully transparent and are outlined in several places throughout the subscription process. I've reached out to you privately via email and look forward to continuing this conversation there :)

5 / 5 Share

March 8, 2024

Love the video reviews

Store

Genate

Using app

12 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 8, 2024

Really helps with conversions.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2024

good

Using app

7 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2024

Lilach was so much helpull, really recommand his help !

Using app

3 days

Total reviews

5

Average rating

5.0