All reviews

Rating Breakdown

  • 5
    94% (7,060 ratings)
  • 4
    3% (243 ratings)
  • 3
    0% (34 ratings)
  • 2
    0% (25 ratings)
  • 1
    2% (152 ratings)

Reviews with Text

  • 77% (5,820)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 4, 2024

Rotem was very helpful. quick responsive and got the urgent task completed very fast. thank you.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2024

This is not the first time I choose Loox Products Reviews. I have been using this excellent application in my other shopify stores as well. There are a few reasons why I like it - 1) it’s relatively simple to use, 2) it give gives me relatively a lot of control over the way the reviews are displayed, and 3) I can always count on the support staff to reply to emails relatively fast and solve most issues. For example, recently Tamarry did a perfect job setting up what I requested. They are always happy to help which is what customers love. Thank you!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2024

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2024

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2024

Awesome app and customer support. Jodel, Laurence, Shany, Tamarry, and Rotem went above and beyond to solve my problems. Thanks, guys!

Using app

3 months

Total reviews

4

Average rating

5.0

4 / 5 Share

March 3, 2024

So easy to set up. A friend uses it at her workplace and says it's valuable. I also watched a YouTube clip from a store in my niche and she said it is worthy of having. 4 out of 5 stars because I installed it 5 minutes ago. If it converts sales, then it's a 5 out of 5.

Using app

13 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 24, 2024

Easy to use great customisation I love it! I love how I can change up the feel of my reviews too with widgets

Using app

8 months

Total reviews

1

Average rating

5.0

3 / 5 Share

March 3, 2024

The app is really great: easy to install, easy to customize, fun to work with - and super fast loading in the frontend. I would have loved to work with it, but decided against it for two reasons: A) It is not possible to show the full name of the reviewer. I understand that Loox wants to give the reviewer "privacy" – but I find it not very trustful in shops when the name of the reviewer is shortened. B) The pricing is insane! You basically need the 39$ plan if you want to customize it to your needs – while other apps cost only a half or third. I really would love to work with Loox. If there may come a time when the pricing is more affordable for smaller shops like mine – let me know and I'm in.

Using app

4 days

Total reviews

7

Average rating

3.9

Developer Reply

​Hey, Sara from the Loox team here :) ​Thank you for your valuable feedback! ​I've reached out to you privately via email and look forward to continuing the conversation there.

5 / 5 Share

March 3, 2024

Fantastic tool with brilliant support. Shoutout in particular to Sara (Technical Support Engineer), Tamarry (Technical Support Engineer) and Chester (Customer Support) were all very helpful and quickly resolved our technical problem over the weekend.

Using app

4 months

Total reviews

2

Average rating

3.0

5 / 5 Share

March 3, 2024

Had an issue and Jodel fixed it within minutes. Great customer service!

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

March 2, 2024

Wonderful service! Thank you so much Ken for helping out with the coding so quickly. He did an amazing job. Also shoutout to Jodel for the quick response.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2024

Very helpful and user friendly

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Really user friendly highly reccommend.

Store

Enhancd

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2024

great app

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2024

Great support! Love the app as well.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 30, 2026

Great customer service! The app is great so far with lots of customisable features.

Using app

About 2 years

Total reviews

4

Average rating

4.0

4 / 5 Share

Feb. 29, 2024

Very easy to set up and versatile.

Using app

19 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 29, 2024

Great app and fast customer support.

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Wonderful, helpful and quick! Lilach thank you for all Your help! :-)

Using app

About 4 hours

Total reviews

1

Average rating

5.0