Loox ‑ Visual Product Reviews
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
7,213
chart
#521
All reviews
Review RSS Feed
Nov. 29, 2023
Delete it sooner the better. if you grow the price will be extremly high, if you earn $1 per order, you see you reach 300 orders it will charge you at least $35 per month. which means 10% net profit this APP will take from you, crazing. and there is no way you could export the images if you want to unistall.
Hey, Tal from the Loox team here :) I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues. Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month. We are confident that the app will pay itself back in full by increasing conversion and retention of your customers. Not to mention reaching new customers with referrals, and increasing the amount of reviews you will collect. You can export the reviews collected for your store, including the photos, directly from the app or through our support team. I have reached out to you privately through our support team in order to help you get those reviews, and I'll be happy to help solve any further issues you may have :)
Nov. 29, 2023
Chester was great helping me get my Reviews all set up on our site. Also love how easy the app is to use. Cannot wait to see this app increase our reviews!
Nov. 29, 2023
great and fast customer support. Mara solved my problem within a few minutes, I am very satisfied
Nov. 29, 2023
We had some problems with adding reviews to the shop page. Aya solved the problems in less than 5mins. So glad we reached out to the customer support, truly appreciate Aya's speedy response.
Nov. 27, 2023
Extremely fast customer service, I emailed them and got a reply back from Laurence within 2 minutes, I was thinking I would have to postpone my website design till tomorrow, but no. Got everything sorted out within 20 minutes. Highly recommend
Nov. 27, 2023
I asked Rain some general operational questions, and he replied immediately and helped me solve the problem. He did a great job! Their service is good!
Nov. 27, 2023
Nov. 27, 2023
They answered my query first thing on a Sunday morning and set up a new review page for me right away. This is a. Really good company.
Nov. 27, 2023
Nov. 27, 2023
Wonderful app, easy to use to import reviews. Many widgets to choose. Professional and helpful staff.
Nov. 26, 2023
Excellent service! I was having trouble displaying the review on my collection page, so I reached out to customer service. Jodel was very helpful and fixed the problem right away. Thank you so much!