Loox ‑ Product Reviews App
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
20,926
chart
#273
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July 6, 2024
Almost the reviews app I needed. Here's what's missing: - You can't customize the font-family or font-size. You have to settle with a Google Font, not the one used on your website. This will make the widget look like it's a separate service. - You can't send multi-lingual email except in the languages they support (around 15). If you need another one, tough luck. - You can't customize the color of the font used. The font will be black regardless of the color you use on your website. Again, this makes the widget look like it doesn't belong there.
Hey, Rotem from the Loox team here. Thanks for sharing your experience with Loox. We’re always looking for ways to improve, and customer feedback plays a crucial role when prioritizing our app roadmap. I'm happy to pass along your suggestions to our Product team, and I hope to see you again as our merchant in the future :)
July 1, 2024
teuer
Hey, Shany from the Loox team here :) Thanks for your feedback. I've reached out to you privately via email to provide you with further assistance, and I look forward to continuing the conversation there. In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have, and we'll gladly advise.
June 16, 2024
Abbastanza difficile ma utile
Hey, Arielle from the Loox team here :) Thanks for your feedback. I've reached out to you privately via email to provide you with further assistance, and I look forward to continuing the conversation there. In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have, and we'll gladly advise.
June 11, 2024
This is a great platform for showing off reviews of my online store to people who are skeptical about shopping on my online stores.
June 9, 2024
Hey, Sara from the Loox team here :) Thanks for your review! I've reached out to you privately via email to provide you with further assistance, and I look forward to continuing the conversation there!
May 15, 2024
I love Loox but the email reviews that customers can't review right on the email are annoying. it has to take me to the page.
May 15, 2024
Loox comes with a lot of features, however the implementation has a lot to be desired. Having to go back and forth to review customization changes is annoying. The customization leaves a lot to be desired. If you need a simple review app with a d variety of different features then this works. Besides that honestly, a pain to setup.
April 12, 2024
I would not recommend to beginners as 40$ a month is a lot
Hey, Rotem from the Loox team here :) I appreciate your feedback. At Loox, we offer different plans to suit our merchants' journey and business scale, and all our plans deliver exceptional ROI. We're confident the app will pay for itself by boosting conversion, retaining customers, and attracting new ones. I'm happy to discuss your specific needs further and explore how we can better meet your expectations. I've contacted you privately through email to continue the conversation there.
March 12, 2024
不太会使用
Hey, Tamarry from the Loox team here :) Our support team is always happy to help! I’ve personally reached out to you and am happy to continue the conversation with you privately.