Loox ‑ Product Reviews App
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
22,008
chart
#257
All reviews
Rating Breakdown
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July 26, 2024
Not sure, just getting started
Store
My Store
Using app
About 1 month
Hey, Arielle from the Loox team here :) We are excited to have you join us here at Loox. If you would like to reach out to us privately, I'll be more than happy to help with setting up!
July 25, 2024
Easy to use but issues with reviews not showing on product page????
Hey, Tal from the Loox team here :) I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues. I’d be happy to dig deeper on what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together.
July 23, 2024
qwfs
Hey there, Sara from the Loox team here :) Thanks for leaving us a review. I've reached out to you via email to see how we can be of further assistance to you- I look forward to continuing the conversation there!
July 22, 2024
Me está cobrando después que la desinstalé hace 1 mes.
Hey, Arielle from the Loox team here :) Sometimes, app charges are automatically triggered before an app is uninstalled. While Shopify stops all future charges for the app, it will not stop any pending charges that have already been created. I've reached out to you privately via email to provide you with further assistance, and I look forward to continuing the conversation there. In any case, our support team is available 24/7 and always happy to help.
July 20, 2024
just installed app. will let you know later after using the app.
Hey, Arielle from the Loox team here :) We are excited to have you join us here at Loox. I've reached out to you privately in order to help set up Loox!
July 6, 2024
Almost the reviews app I needed. Here's what's missing: - You can't customize the font-family or font-size. You have to settle with a Google Font, not the one used on your website. This will make the widget look like it's a separate service. - You can't send multi-lingual email except in the languages they support (around 15). If you need another one, tough luck. - You can't customize the color of the font used. The font will be black regardless of the color you use on your website. Again, this makes the widget look like it doesn't belong there.
Hey, Rotem from the Loox team here. Thanks for sharing your experience with Loox. We’re always looking for ways to improve, and customer feedback plays a crucial role when prioritizing our app roadmap. I'm happy to pass along your suggestions to our Product team, and I hope to see you again as our merchant in the future :)
July 1, 2024
teuer
Hey, Shany from the Loox team here :) Thanks for your feedback. I've reached out to you privately via email to provide you with further assistance, and I look forward to continuing the conversation there. In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have, and we'll gladly advise.
June 16, 2024
Abbastanza difficile ma utile
Hey, Arielle from the Loox team here :) Thanks for your feedback. I've reached out to you privately via email to provide you with further assistance, and I look forward to continuing the conversation there. In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have, and we'll gladly advise.
June 11, 2024
This is a great platform for showing off reviews of my online store to people who are skeptical about shopping on my online stores.
June 9, 2024
Hey, Sara from the Loox team here :) Thanks for your review! I've reached out to you privately via email to provide you with further assistance, and I look forward to continuing the conversation there!