Loox ‑ Product Reviews App
All reviews
Amit was incredibly helpful in getting my Loox reviews for The Footsie connected to Google. He walked me through the setup clearly, answered all my questions with patience, and made sure everything was running smoothly. It’s not always easy navigating these integrations, but Amit made the process simple and stress-free. I really appreciate his support, highly recommend working with him if you get the chance!
Great app and even better customer support
We recently transitioned to the Loox app for our Shopify store after learning that the Shopify Reviews app would be discontinued. Initially, we were apprehensive about making the switch, fearing the potential issues and complexities that often come with new apps. However, Loox has far exceeded our expectations and made the transition seamless. The onboarding process was incredibly smooth and straightforward. From the moment we installed Loox, we encountered zero issues. Transferring our reviews from the previous app to Loox was remarkably easy. The app's setup is intuitive and user-friendly, making the whole process a breeze. Our store's primary language is French, which has been a challenge with other apps in the past. Loox, however, handled this effortlessly. Impressively, the app asks for your store's language during installation – a first for us! This thoughtful feature ensured that we didn't face any language-related issues, providing a seamless experience right from the start. Integrating Loox with our store was quick and efficient, taking us just about 5 minutes. The app perfectly aligned with our store's branding with minimal effort on our part. Additionally, we appreciated the ability to disable extra options initially and only use the basic features. This step-by-step approach prevented us from feeling overwhelmed and allowed us to gradually explore more advanced options. The integration with Klaviyo has been flawless. We faced no issues, and the synchronization works perfectly, enhancing our email marketing efforts seamlessly. Overall, Loox has been a fantastic addition to our Shopify store.
Looks professional and like the upsell feature
It's hard to change settings for different features.
I have been extremely disappointed with the service provided by Loox. The technical support team lacks initiative and seems unwilling to go the extra mile to assist their clients. Despite having the capability to offer better solutions, they prefer to take the easy way out, leaving customers to deal with cumbersome workarounds. Overall, the support and service have been subpar and have not met our expectations.
Hey, Shany from the Loox team here. I'm truly sorry to hear your experience with Loox was not as you expected. Our Support team strives to provide help wherever we can. We are available 24/7 and always provide the best technical solutions whenever possible. I’ve reached out to you privately through the email associated with your store.
I've been using Loox for about 5 months now and have had nothing but positive experiences. I haven't needed support, as everything is simple and easy to manage.
Loox does what it says on the box and does it well!
Jodel was incredibly fast and helpful when helping me with an issue. Can't recommend these guys more, service is everything!
Easy to install and use, and great support team!
Excellent, I love the way they look and customers find it easy to use!
works well and easy to manage,
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.