All reviews

Rating Breakdown

  • 5
    94% (7,060 ratings)
  • 4
    3% (244 ratings)
  • 3
    0% (34 ratings)
  • 2
    0% (25 ratings)
  • 1
    2% (152 ratings)

Reviews with Text

  • 78% (5,825)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 3, 2023

Installed it today. Compared to other reviews apps, intsall was a breeze and integration with Gempages was even more easy.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 3, 2023

Quite impressed. Loox, your pricing is not transparent. At first it shows USD 9.99 Month but on integration is shows 15EUR per month. I am still testing the app but I must say I am super impressed with the customer service who act quick and helps with the integration!

Store

Ikemian

Using app

2 days

Total reviews

2

Average rating

2.5

5 / 5 Share

Dec. 3, 2023

Using app

2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 2, 2023

So far so good, see how customers react.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

easy to install,love the app

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

GOOD

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Good

Store

Vivasio

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Best review app I've ever used. And the new features they have added are great

Using app

21 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 1, 2023

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Straightforward and simple to install!

Using app

7 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Rain helped me so fast to solve the issue on my website! I’m really happy with customer service! Thank you!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Seamless integration

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Loox really creates customer interactions and helps drive sales.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 30, 2023

The application is perfect, and the customer service is brilliant, especially Chester's customer service. Very pleased

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 3, 2023

TOP APP Chester did a great and fast service thx for your help

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

I just switched to Loox and I had issues integrating it to my theme even after following their instructions. I contacted customer service and literally 4 minutes later I got an email reply from Laurence. In a matter of few minutes, he resolved my issues and help me manually edit the code. I truly appreciate your service. Glad I switched

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 29, 2023

Delete it sooner the better. if you grow the price will be extremly high, if you earn $1 per order, you see you reach 300 orders it will charge you at least $35 per month. which means 10% net profit this APP will take from you, crazing. and there is no way you could export the images if you want to unistall.

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

​Hey, Tal from the Loox team here :) ​ ​I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues. ​ ​Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month. ​We are confident that the app will pay itself back in full by increasing conversion and retention of your customers. Not to mention reaching new customers with referrals, and increasing the amount of reviews you will collect. ​ ​You can export the reviews collected for your store, including the photos, directly from the app or through our support team. ​ ​I have reached out to you privately through our support team in order to help you get those reviews, and I'll be happy to help solve any further issues you may have :) ​

3 / 5 Share

Nov. 29, 2023

good app can help grow brand w socai proof

Using app

Over 2 years

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 29, 2023

Chester was great helping me get my Reviews all set up on our site. Also love how easy the app is to use. Cannot wait to see this app increase our reviews!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Very easy to use. Truly seamless

Using app

17 minutes

Total reviews

1

Average rating

5.0