All reviews

Rating Breakdown

  • 5
    94% (6,803 ratings)
  • 4
    3% (234 ratings)
  • 3
    0% (32 ratings)
  • 2
    0% (22 ratings)
  • 1
    2% (121 ratings)

Reviews with Text

  • 80% (5,748)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 30, 2023

yesyesyesyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

Store

Mercury

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

zeer goed erg goed aan te raden werkt naar verwachting misschien de beste op de app dus zeker downloaden

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

We just started with the Loox app but so far customer service has been great! Thank you Jemuel! Really quick response and solved my problem quickly. By far better than our previous reviews app.

Using app

5 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 30, 2023

Pretty easy to use and will all the features I want. Wish the menu was organized a little bit better.

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 30, 2023

Incredible app and customer service!! Really appreciate the effort the Loox team have put into crafting an app where reviews are not just written out but can truely be experienced by prospective customers. Customer support team is always available to quickly help with any implementation questions. Always a pleasure interacting with Aya and Lilach.

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

Laurence was great! He was quick to respond and provided the exact help we needed! He also asked if we needed help with anything else which shows proactivity and we appreciate that.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

Amazing customer service from Ilan. We are currently paying way to much for an enterprise solution that does not even answer our emails.

Store

MYYK EU

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

facile a utiliser super application je recommande vivement !

Using app

20 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

App excelente para recopilación de testimonios de manera legal, muy fácil de manejar, es intuitiva.

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

Sehr gutes Tool! Dies sollte eins der ersten Apps sein, Diese bei einem neuen Onlineshop nicht fehlen sollte.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

Loox customer review app has transformed my business. It seamlessly collects and showcases authentic customer feedback, building trust and boosting sales. A must-have for any e-commerce store!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

Muy buena aplicación, nos ayuda mucho a generar testimonios y dar confiabilidad a nuestras futuras clientas

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

Many thanks to Amit who helped me very well and very quickly ! He provided me very good assistance !

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

Déjà, l'application est assez intuitive pour un débutant comme moi, plusieurs options sont disponibles pour encore plus d'effets. A découvrir car je pense que l'application à un fort potentiel ! Et le service impeccable, notamment grâce à JODEL, j'ai posé simplement mes questions et j'ai aussitôt eu les réponses, détaillées, simples, documentées ... en 2 mns mon soucis était réglé. Je suis ravi

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

This is my first day but it's awesome so far! Great customer support, easy to install, and flawless import process.

Using app

About 10 hours

Total reviews

6

Average rating

4.7

5 / 5 Share

Aug. 26, 2023

Great app, and easy setup. Looking forward to seeing the possibilities, I came to it from a recommendation from friends.

Using app

8 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

LOOX is hands down the best Reviews app out there. We started using LOOX about 3 years ago. The way the reviews display on your website has a lot to do with how effective they are. LOOX has great widgets but the biggest pro is that when a customer clicks on a review on your website, they'll get a really nice popout with the photo on one side and the words on the other side. These are HIGHLY readable and worth their weight in gold. About a year ago, we moved to BigCommerce upon the encouragement of a marketing agency. (Don't do it. It's like going through the gates of hell.) While we were on BigCom, we had to settle for other review apps. We tried Fera, Judge.me, and Trustpilot. After we finally got back to Shopify and recovered from the BC trauma, the very first app I reinstalled was LOOX. While we were on BC, we only got 62 reviews in 11 months and most of them did not have photos. Our reviews are Back baby! They're coming in at 3 times the frequency and 50% of them have UGC photos on them. For us, the real customer photos are what truly sells our product. Adding, their customer support is marvelous. Mara, Tamarry, and Jemuel all have gone above and beyond in helping get things perfect. No chat yet but the email is quick and efficient. You don't get lost in a sea of emails or ratings requests. Thank you LOOX!!

Using app

Over 2 years

Total reviews

7

Average rating

2.9

5 / 5 Share

Aug. 25, 2023

Tolle App, toller Service (thanks AYA for helping), viele Einstellungsmöglichkeiten, 1000x besser als das völlig überteuerte Trusted Shops, was viel weniger Einstellungsmöglichkeiten bietet.

Using app

Almost 2 years

Total reviews

5

Average rating

4.4

5 / 5 Share

Aug. 25, 2023

Thanks for Jodel M.'s kind help! I GET the answer what exactly i need. Really Thanks! Really appreciate it

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Easy to set up and configurate. Great use so far. The only issue that I have is you need to enroll to higher level to use video reviews.

Using app

8 months

Total reviews

3

Average rating

5.0