Loox ‑ Product Reviews App
All reviews
Review RSS feed
I've trusted LOOX as my review solution for almost a year now, and they have always went above-and-beyond when things come up that need resolving on the "backend" of things. Their team is un-matched, and I'd like to give a special shoutout to Dolev & Laurence for handling everything. Only have great things to say about LOOX, because so far, that's all I've seen from them
terrific app easy to use and it works
It,s easy to use and install. I love it
Do not install this app - there is no free tier so you have to subscribe - and when you do there is no where to unsubscribe - scam app - keeps billing even when you uninstall it - shopify support said to just find the app and go to their site to remove the billing ... funny when Loox does not provide any form of a customer billing portal ...
Hey there, Sara from the Loox team here :) Loox can be uninstalled at any time just like any other app by removing Loox from your Shopify apps menu. As soon as Loox is uninstalled, Shopify stops triggering new app charges. Sometimes, a pending app charge that was triggered before you uninstalled Loox may still appear on your invoice. I've reached out to you via email regarding your refund, and look forward to providing you with additional assistance there!
When I started using loox they were amazing and always willing to help. The last customer service experience left me baffled, and I ended up canceling and moving to another review app.
Hey, Rotem from the Loox team here. I'm truly sorry to hear about your recent experience with our support. We take pride in our support, and I would love to have the chance to make it right. I have contacted you privately, and I would be more than happy to help you resolve any issues.
It's a good app with quick and I've got an effective customer service from Liz.
Very easy to use and get everything set up quickly
Have been using it for almost 3 months now and love the functionality and the easy to use buttons. Has definitely boosted my sales ever since i have implemented it!!
Sara and Amit always provide excellent customer support whenever I reach out. Thank you both very much!
Very easy to set up and does all of the heavy lifting for you
Excellent support from Jemuel. Less than 15 minutes from a first email sent to a working solution! Best, Jesus
muito bom
Hi Loox, This is the first time I needed help from Loox support for the star rating widget that I couldn’t include in my cart page and featured products. I thank Tal for the speed of processing my request and its execution. your custom support is really very effective. A big thank you to Chester also who has well sent my request. sincere thanks, André
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.