All reviews

Rating Breakdown

  • 5
    94% (6,803 ratings)
  • 4
    3% (234 ratings)
  • 3
    0% (32 ratings)
  • 2
    0% (22 ratings)
  • 1
    2% (121 ratings)

Reviews with Text

  • 80% (5,748)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 18, 2023

Good App Nice......................................................................................................

Store

Anciq

Using app

3 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2023

Muuuy buena! Excelente aplicación me permite mostrar todos los review de una manerae rapida e intuitiva

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

worth it! building credibility via reviews is everything when looking for new customers. the widgets integrate well with our theme and present the reviews beautifully on our site. the dashboard for managing the app is easy to navigate and gives plenty of control

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

July 17, 2023

Excelente suporte! Estava com problemas na instalação de Widgets e o Customer Support Rain rapidamente resolveu todos os meus problemas! Thanks, Customer Rain

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2023

I would highly recommend Loox to others! It is a great way to interact with our customers and provides valuable information to us.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2023

5 stars for sure! I like how I can interact with my customers and display them on a reviews page directly on my website. I'm at the point where I had to upgrade to the growth plan to use more awesome features!

Using app

Almost 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

July 15, 2023

I recently installed Loox on my website, and the experience was fantastic. The platform's interface is seamless and user-friendly, making the setup process a breeze. The integration was straightforward, steps provided by Loox made it even easier. It was evident that the developers paid attention to detail, ensuring a hassle-free experience for both the store owner and customers. The customer service team at Loox was exceptional, with Jemuel standing out as an outstanding representative. He provided me with outstanding service, promptly addressing all my questions and ensuring the app was correctly installed and operational on my store. He was efficient and effective in addressing my concerns and even went the extra mile by requesting access to my store through a staff account to resolve the issue. I'm grateful for his assistance and highly recommend this app to other Shopify store owners looking to improve their customers' shopping experience.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 14, 2023

Fantastic support from Jemeul (I needed help with the new Loox badge review) - Fast, efficient and responsive.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

great app love it- seemless to work and action- amazing quality- love your style there loox- could be cheaper thou- thanks for a great day

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 14, 2023

loox-plugin is excellent for any new Shopify beginners. It gives an immaculate and subtle way of improving things for adding reviews, and managing them becomes almost effortless.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2023

Perfekt für jeden Onlineshop. Bewertungen können ohne probleme importiert und selbst verfasst werden.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2023

High-class product. A little bit expensive, but I believe it's worth it. Great and fast support from Lilach, thank you very much!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2023

Awesome plugin! It seamlessly imports reviews and allows me to sort them how i'd like. Highly recommend this to anyone running a Shopify store!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2023

Läuft stabil und bietet viele Möglichkeiten. Auch die Add Ons sind sinnvoll und wahlweise wählbar.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2023

Still early days but so far it is working very well indeed. It is a great tool to improve customer relationships as well as to publish the good, bad and the ugly!

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2023

Great app very fast support, Mara was so helpful and speedy with my request! I always recommend this app with how well and seamlessly integrates with Shopify.

Store

Tacticpaw

Using app

About 13 hours

1 / 5 Share

July 10, 2023

Used it for months, but then they randomly started charging me a $35 usage fee on top of the subscription fee. On top of that, the app randomly stopped working for 2 days and I couldn't import reviews - then days later all of the reviews I tried importing all came flooding in. By that point, I had already moved on to AliReviews instead. Much better review app.

Store

Enchantify

Using app

3 months

Developer Reply

Hey, Lilach from the Loox team here :) I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues. I can see you were subscribed to our Growth plan, which starts at $34.99/month. This plan is a pay-as-you-grow plan that scales with you depending on your usage that month. This is our most popular plan, and is ideal for merchants who have fluctuating order volumes and for those who want access to all the Loox features and integrations. We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans. If you experienced anything out of the ordinary regarding your setup, please let us know. We'll gladly investigate further and ensure you get up and running as soon as possible. I’ve personally reached out to you and am happy to continue the conversation with you privately.

5 / 5 Share

July 10, 2023

We love the Loox app and their customer service team is top notch! Thank you Tamarry for your quick help in solving our tech issues. We are planning to stick with Loox for the foreseeable future.

Store

Flush Packaging

Using app

6 months

5 / 5 Share

July 10, 2023

Sehr einfache integration im shop sieht meiner meinung nach auch sehr schön aus, gefällt mir sehr die app.

Store

JDMVibe

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2023

So easy to use compared to other apps I tried. Does everything you need and very customer friendly

Store

MINIML

Using app

11 days

Total reviews

3

Average rating

5.0