Loox ‑ Product Reviews App
All reviews
Review RSS feed
We asked the support to help us not send reviews for a specific product which is shipping protection. They told us they fix it and they did not. After a third round of revisions they told us it is all fixed. But then it turned out that only reviews we got from them were shipping protection reviews - which was completely opposite of what we asked. It has been a few days since then and we are not getting any feedback or replies from them and our business keeps getting reviews only for the shipping protection product. This is a bug which they failed to fix and failed to communicate with us promptly. We are highly disappointed.
Hey, Tal from the Loox team here :) I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues. I’ve contacted you privately through our support and am here to ensure we get this sorted out together.
Die Benutzeroberfläche ist wunderschön und man kann alles Wichtige machen.
Easy set up looking forward to using this app
BE CAREFUL with this application. When you have a lot of orders, you pay accordingly. I received a $450 bill in 15 days.
Hey there, Arielle from the Loox team here. We understand how stressful it can be to receive an unexpected charge. Our pricing plans are fully transparent and are outlined in several places throughout the subscription process. We've reached out to you privately via email and look forward to continuing this conversation there.
Easy to install and highly recommended.
Been using Loox for a few years now. Fantastic and seamless app. Well worth the money.
I am so happy with this app! thankyou loox! I wil usee always this app for reviews
Jemuel fixed my issue within the first 30 minutes of my request.
Easy to use, very good for conversion rate optimization. We'll see how it goes.
If you export the reviews Loox gives you highly compressed images so you can't use other apps, even though they could just give the high resolution URL. This is a dodgy tactic. I am switching all stores to judge.me who can mimic the style for a fraction of the cost ($15pm) with more features. I would avoid !
Hey, Shany from the Loox team here. I'm genuinely sorry to hear your experience with Loox was not as you expected. Your reviews export file from Loox includes links to your photo reviews in the best quality determined by our system. I would be more than happy to help you resolve any issues. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.