All reviews

Rating Breakdown

  • 5
    94% (6,812 ratings)
  • 4
    3% (234 ratings)
  • 3
    0% (32 ratings)
  • 2
    0% (22 ratings)
  • 1
    2% (122 ratings)

Reviews with Text

  • 80% (5,753)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2023

Easy to set up and a well thought out app. I have only just now set up the app and I am excited to see how it brings in new customers.

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2023

LOOX ist ein super Tool für Produktbeschreibungen zu überpfüfen. Wir von Gadgeter sind sehr zufrieden.

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2023

super schnelles onboarding, bis jetzt gut. wenn das importieren der alten Reviews auch noch funktioniert bin ich voll zufrieden.

Store

YOSANA

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2023

Works great. Many options. Support is fast & very helpfull. Rain helped me out within minutes & we solved the issue.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

I've had an excellent experience using the Loox plugin. A special thank you to Rain M., who has been incredibly helpful throughout the process. Their assistance and support have been invaluable. I highly recommend this plugin not only for its functionality but also for its top-notch customer service.

Using app

8 months

Total reviews

3

Average rating

5.0

4 / 5 Share

March 27, 2023

Been a great user experience so far - happy to have integrated it with my online store and looking to utilise more of it's offerings

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 27, 2023

Great app, been using it since 2018. Great customer service, Jemuel was great help. Very quick responses everytime we need anything

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

The option to write review is easy and very understandable for the user, as well the ability to upload images.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2023

Very happy with Rain, he immediately fix my issue and solve the problem. Very good app and very good customer support.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 25, 2023

I love Loox. They're always innovating, have a great app and their support is always timely, with excellent communication. Jodel from support has managed my concerns quickly and accurately. Definitely recommend.

Using app

Over 2 years

Total reviews

7

Average rating

4.9

4 / 5 Share

March 24, 2023

A bit proicey once you get past the initial free period, but quick, helpful support. Thanks Aya, appreciate your help :)

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

March 24, 2023

Loox is a great product and comes in very handy! Our customers love seeing the reviews on our site and they ones who leave a review feel heard. The customer service on a little customization setting issue I was having was top-notch as well, thanks to Jemuel.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

The app works amazing, is so useful, and it has different presentations to show the reviews, it is customizable. I love it! In addition, they have a great solution for efficient review generation. World-class support on any issue that arrives and great help to get the best out of the solution. Special shout-out to Rain, Ilan and David Kriheli from the Loox Team.

Store

Mirum

Using app

About 2 years

Total reviews

2

Average rating

5.0

2 / 5 Share

March 24, 2023

good app but forces you to spend almost $100 per month on it. Totally stupid strategy. Im revoking access given to it.

Using app

About 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Hey, Tamarry from the Loox team here :) I apologize for the confusion and I’m happy to help clear the air! Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month. Our Beginner plan is designed for stores who are starting their journey and help them grow their business. We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans. I’ve personally reached out to you and be happy to see how we can assist.

5 / 5 Share

March 23, 2023

Una aplicación increíble para generar confianza en tu tienda online y con mejoras continuas y además de captar reseñas te ayuda a incrementar tus ventas.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Allt funkar perfekt so far! Det ska blir roligt att se hur det funkar med allt i gång. tusen tack så länge :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2023

Excelente me ha encantado creo que es una de las mejores aplicaciones que usado. Ya la llevo ocuptando 2 años !

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2024

I am really happy with the customer support and the functionalities of the app. I think that a good support does a lot for the overall experience which results in me having a great time with Loox so far and I would definitely recommend it further! The whole support team and especially Sara were of great help!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2023

Lilach was really great at helping me solve my issues. Now it's working fine and hope to work more with Loox !

Using app

Over 4 years

Total reviews

11

Average rating

5.0

5 / 5 Share

March 22, 2023

Everything is good except expensive, especially their engineer Lilach, who will help you add code, is worth recommending

Store

Luvwin

Using app

3 days

Total reviews

1

Average rating

5.0