All reviews

Rating Breakdown

  • 5
    95% (6,812 ratings)
  • 4
    3% (234 ratings)
  • 3
    0% (32 ratings)
  • 2
    0% (22 ratings)
  • 1
    2% (122 ratings)

Reviews with Text

  • 80% (5,753)
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5 / 5 Share

March 9, 2023

Loox is completely compatible with shopify! Rain @ customer service helped me with everything! I am happy with LOOX

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

Worth Buying. I was afraid for paying $9.99 a month a month. But now i am paying $34.99 a month and very happy with the results. :) Highly Recommended by Dhanak Boutique

Using app

10 days

Total reviews

8

Average rating

5.0

5 / 5 Share

March 9, 2023

ein wichtiges Tool was einfach und effektiv ist. Es bringt Reflektion und Klarheit für den Kunden und aber auch für den Betreiber . Sehr gut. Einfach super

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2023

Laurence was fantastic to work with and helped me navigate how to create a discount code that was restricted to specific Collections. He provided screenshots and was patient and professional to help me get the results I was looking for.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

very good i loved it . i had a great experience using this app with my shopify it works just amazing .

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

There's a lot to love about this app and it's well worth the price! Great functionality and solid set of integrations.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

Good assistant from Mara. Resolved my issue instantly. App is user-friendly and good interface. Love it.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2023

Great app and easy to use. Definitely meets our review needs, but there is so much more to utilize in this day and age of user generated content.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2023

Sehr schneller und guter Service! Bei Fragen kommt Prompt die Hilfe! Sehr gut und immer wieder gerne!

Using app

About 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

March 8, 2023

The Loox Product Reviews app is a game-changer for any ecommerce business looking to boost their sales and credibility. With Loox, it's incredibly easy to collect and display authentic, user-generated reviews that will help potential customers make informed decisions and trust your brand. The app integrates seamlessly with your store, and the customization options allow you to showcase your reviews in a way that matches your branding and aesthetics. Plus, the customer support team is exceptional - always quick to respond and eager to help. I highly recommend the Loox Product Reviews app to any ecommerce business looking to enhance their online presence and reputation!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

I think this plugin is a good one, but it would be nice to have support for uploading multiple images. It is hoped that such an upgrade will be available in the future.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2023

Amazing app that has a lot to offer. So far the best and the smoothest reviews and referral app. The UI is very user-friendly and easy to use. Highly recommended.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2023

So far so good, and customer service is fast and provide excellent customer service. A lot to play with, but fun to watch. As of right now, im happy!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2023

I'm still on the 14 day trial and so far it works as advertised. Easy set-up and exporting reviews was simple.

Store

Ermonix

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 5, 2023

Excelente aplicacion, me ha ayudado mucho para que las personas sepan que tan cofiable somos y que tan buenos son los productos

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2023

The most aesthetic review app there is on Shopify. I've tried many different review software, but I always end up coming back to Loox.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2023

They are professionals. Customer service is responsive and helpful. Thank you so much for doing a great job!

Store

neleti

Using app

3 days

Total reviews

11

Average rating

5.0

5 / 5 Share

March 4, 2023

Wir sind sehr zufrieden mit der App. Die macht was sie soll. Wir können dieses Tool sehr empfehlen. Dadurch herhalten wir mehr Kundenrezensionen. Hammer, sehr gut gemacht!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2023

Loox is the best review app on the market. Been using for years with multiple ecom stores and always looks great.

Using app

15 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Dec. 10, 2025

2023: Works great. Maybe a little early to draw a cohesive conclusion, but compared to the reviews app in Vitals this works much better, both on the customer end (adding reviews, getting reward, receiving mails), and administering and displaying the reviews. UPDATE 2025: We contacted Loox to get a feedback on why they haven't informed us clearly enough how much the additional orders would cost us or why the haven't moved us over to the Unlimited plan. Since this isn't displayed clearly in the app itself, only when you go through the Shopify bill this hasn't caught our attention until now, leaving us with a total bill to Loox this year at $USD 9959.76… On their website or in the app itself they do not inform users about the "Unlimited" plan (299$ per month) that is shown in the Shopify App Store. When I flagged this to the chat support I was very quickly stopped and moved over to email and the chat was reset. So if you're wondering why Loox is doing so well? Look for the fine/hidden print in the plan.

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Hey, I’m sorry to hear about the confusion around your billing. We do our best to keep our pricing as clear as possible, with all details available on our website, Shopify listing, and within the app. We really appreciate your feedback on this- and we're always trying to improve the user experience. I’ve reached out via email to go over your plan with you and figure out which Loox plan will work best for you. Please feel free to reply whenever it’s convenient - we’re here to help.