All reviews

Rating Breakdown

  • 5
    94% (7,060 ratings)
  • 4
    3% (244 ratings)
  • 3
    0% (34 ratings)
  • 2
    0% (25 ratings)
  • 1
    2% (152 ratings)

Reviews with Text

  • 78% (5,825)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 2, 2023

Easy to use, beautiful look. Wish the powered by Loox branding is not everywhere once we subscribed tho

Store

SwapUp

Using app

About 2 months

Total reviews

9

Average rating

4.6

4 / 5 Share

Aug. 2, 2023

Perfecta, muy fácil de usar y completa. Tiene una gran variedad de widgets para mostrarlos en la página y se adaptan muy bien

Using app

13 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 4, 2023

Great app, also great customer support. Their customer support team was great to deal with, particularly Rotem, the customer support engineer and Aya, in customer support. The only issue I have is with the functionality and that you can't offer an incentive for text only reviews, just if the customer provides a video or image with their review. I can see the benefit of only offering an incentive for video/images, but it should be a choice depending on the businesses' situation. Other than that small thing, it's a great and simple app to use, with lots of good features and excellent customer support!

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Loox is a very good review app and fits the needs of my business perfectly. Nicely priced, multiple features, and very very good customer support. Whenever I reach out, I hear back within a few hours. My guy Ken is especially helpful.

Store

Maneup

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Great app and helpful support! i recommend it to other who are looking for reviews app. Never had an issue!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Works as described with some really great features. Support is super friendly and fast to help answer questions - thanks Rotem! My only complaint would be that the growth plan is a bit costly for a small business, however it's certainly among the best review apps out there.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

March 27, 2025

This app does everything we need it to do. We've been impressed with the functionality and ease of use. Ellison from support was super helpful with an issue we had.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Très satisfait de Loox, c'est une application très complète avec plein de fonctionnalités utiles pour la gestion et la mise en avant des avis client !

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2023

I cannot express enough how grateful I am for Jemel's outstanding IT expertise and support. Jemel seamlessly integrating loox into my website. Things are progressing smoothly, and I'm pleased to report that I haven't encountered any issues thus far.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

It has been a great addition to our site! We really love having reviews be more automated so ensure customers have the best informed decision.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

The best of the best is right here. Had others including one that “was” the top app and highly recommended…. This one is the best hands down.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2023

Excellent App for collecting reviews automatically. Forget about sending e-mails, the App will do it for you.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 30, 2023

We had some questions and wishes in terms of displaying the stars and the average review score. Aya from Customer Support helped out real quickly and absolutely competent. So now we have the result that we were looking for. Thanks a lot, Aya!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2023

10/10 the support is great and helped with all my specific problems and they did so incredibly, and quickly as well! Jemuel specifically helped me with my collection page and product page and set it all up for me!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2023

Love this app! its super aestethic and easy to use! Customer service response so fast if there is a problem

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2023

great love the video and picture options no issues and works great. We have used for almost two years

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2023

we highly recommend this app, it allow us set it at multi position, and i have to say, thanks a lot for Lilach whose help us a lot, firstly the Rating Widget can not show correctly on the front page, and i send a request to the LOOX support team, they answered very quickly and solve it within 24 hours. for now, everything shows correctly. huge thanks to Lilach and Loox Team

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2023

I appreciate how effortless it was to set up and so far it's functioning well without any problems. easy install!

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2023

I am happy with the app so far although it is still early days. Giving it another 3 months to see how much customer reviews increase.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2023

Big fan of Loox. The team have always been really supportive at addressing any questions and finding solutions. Would recommend!

Store

Moodi

Using app

Over 1 year

Total reviews

5

Average rating

5.0