Loox ‑ Visual Product Reviews
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
7,213
chart
#538
All reviews
Review RSS Feed
March 15, 2023
very good vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
March 15, 2023
Sehr gut und einfach erklärt. Deutsche Sprache für den Bediener wäre noch optimal, aber sonst Top. Weiter so.
March 15, 2023
Application très intuitive et fonctionnelle. Super service client ! Merci à Aya pour son aide pour la compréhension de l'option Upsell.
Aug. 11, 2025
Le sav est très réactif, Domerly a trouvé une solution pour moi en 2min ! Le produit est top : super rapport qualité/prix, je recommande !
Using app
Almost 5 years
Total reviews
3
Average rating
5.0
March 15, 2023
Works great and has an easy and intuitive workflow. We also like the pictures/video testimonials which this app offers.
March 14, 2023
I have had a to reach out to LOOX support on a few occasions and they are always so helpful and fast to respond. I believe this last time was even on a Sunday and wasn't expecting a reply right away. 5-Star service for sure.
March 14, 2023
It works, but is a Very basic app for the expensive price they charge, I would recommend other similar apps, that have a more reasonable price.
Hey, Lilach from the Loox team here :) I'm truly sorry to hear your experience with Loox was not as you expected. We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans. Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month. Our research shows that visual reviews convert visitors into buyers significantly more than text-only reviews. In fact, Photo reviews can actually convert up to 91% more than textual ones. I've reached out to you privately through our support so that we continue the conversation through email :)
March 14, 2023
Great service, thanks for Tamarry's tremendous help!! I highly recommend everyone to use Loox. The customer experience is really great.
March 14, 2023
Very easy to use with lots of functionality to drive revenue conversions (E.g. referrals, reviews, video reviews etc). Speedy customer service too - thanks Rain for your help on customising my referrals page on my site. Definitely recommend.
March 14, 2023
Very cool app, loving the experience. Wouldn’t change a thing, would love to see where it goes in the future
March 13, 2023
awesome app, sources positive reviews about products on your store front. Makes gathering reviews easier.
March 13, 2023
Love this App is is so easy to use and love seeing these customer reviews come in. Love how my customers can submit photos.
March 13, 2023
Fantastic app! And Jemuel from the support team is wonderful. Super fast and efficient at answering my questions.
March 11, 2023
You don't allow your customers to reply or or edit our previous replies unless we pay even more than we are already paying. Not a great experience. We don't like to be nickeled and dimed at every turn. Sad really.
Hey, Josh from the Loox team here :) I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues. All of our plans support the option to reply to reviews that you've received. Any time you reply to a review, the reviewer will also receive an email update stating sharing that you have replied back to them. I’d be happy to dig deeper on what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)
March 11, 2023
Très bonne application et support incroyable et hyper rapide ! Je recommande cette magnifique et aberrante application !
March 11, 2023
Pricing is a bit high but it has a premium onboarding experience. Yet to play with the configuration on my site
March 21, 2023
Great experience using the product and working with Chester! Outstanding customer service! The quality was really good and the level of attention to detail was specific to my needs.
March 11, 2023
Loox is great and working well for me - id love for an autopost function to my social media channels in a future update!
March 9, 2023
I had an issue with the reviews not showing in SERPs and Jodel from the customer service team fixed the issue promptly. I'm impressed, thank you so much!