All reviews

Rating Breakdown

  • 5
    94% (7,066 ratings)
  • 4
    3% (244 ratings)
  • 3
    0% (34 ratings)
  • 2
    0% (25 ratings)
  • 1
    2% (152 ratings)

Reviews with Text

  • 77% (5,828)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 6, 2023

he recibido buena critica de la app y espero tener una buena experiencia en mi tienda con la app de Loox

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2023

Amazing app! Rain has been super helpful in providing customer service. Highly recommend this app for reviews!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

Chester was quick to respond to my question! This app works great and has so many features. User friendly, easy to set up to just have running on the back end, and fast/great customer support!

Store

BELJOY

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

June 4, 2023

Easy to use this app, nice review layout. I like the fast support, Jodel was fast and helpful. Thanks!

Store

kousely

Using app

4 months

Total reviews

11

Average rating

5.0

5 / 5 Share

June 4, 2023

Boosted customer trust & engagement with authentic feedback and stunning visuals. Great app, and will use on all my stores.

Using app

16 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2023

Sehr einfach zu bedienen. Tolle UX, preis ist auch sehr gut. Integration in Shopify ohne Probleme. Tolles Tool

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

We've always had a great experience with Loox. We've been using it for years. I'm finally writing a review now because of a recent issue with switching to Shopify 2.0. My question was answered within 10 minutes and had step-by-step screenshots of how to fix it -- thanks Aya for helping me out so quickly! Great app, great customer service.

Using app

Almost 4 years

Total reviews

7

Average rating

4.9

1 / 5 Share

June 2, 2023

Asking me to upgrade my plan and I cannot change the settings or manage the reviews without upgrading!!! Pathetic!

Store

Upvital

Using app

4 months

Total reviews

5

Average rating

4.2

Developer Reply

Hey, Ilan from the Loox team here :) Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month. Our Beginner plan is designed for stores that are starting their journey and helping them grow their business. We completely understand that costs are a big part of every merchant's decision about which apps to use. We've built Loox to provide a great return on investment on all of our plans. I’ve reached out to you privately through our support and am happy to continue the conversation with you over email.

5 / 5 Share

Nov. 1, 2024

Thanks for Ken's help. Professional and considerate. The service deserves a 5-star review. They replied fast!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

Excellent when it comes to building Brand value and loyalty. Easy to set up and some of the perks are well designed to make good conversions.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2023

Great review app and neat looking. Highly recommend, it might be expensive for newly starting out stores but then they do it so efficiently the trust of your store increases and eventually pays for the app.

Using app

7 months

Total reviews

10

Average rating

5.0

4 / 5 Share

June 1, 2023

Everything works great and total number of reviews are way up, except there are a few too many features that you can only access at more expensive subscriptions.

Store

Soozal

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 1, 2023

Loox product reviews and photos is easy to use! it has helped me know what my customers love about my products and it is great to see that my customers send photos of themselves wearing my products

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

Excellent app. User friendly and great backend and frontend. Clean, crisp and easy to use. Love it.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

We love the photo feature, it give the reader more confidence with the products, it certainly helps the store.

Using app

4 days

Total reviews

2

Average rating

4.0

5 / 5 Share

May 29, 2023

The Loox App offers thorough customer interface offerings and has the best review app ratings on the market.

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Ilan was so helpful! We translated together the all app to Hungarian! Thank you Ilan your help! I recommend to everyone Loox!

Store

Dogify

Using app

1 day

Total reviews

4

Average rating

5.0

1 / 5 Share

May 29, 2023

Arrivati ad un certo numero di ordini ti obbligano a passare al piano a pagamento da 35$, nonostante il primo sia già a pagamento 9,9$. Questa cosa non ha assolutamente senso, non dovrebbero permetterlo. Sono riuscito a spostare tutto su un'altra app e non mi vedranno mai più, nemmeno per altre app. SCONSIGLIO!!!

Using app

About 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Hey, Tamarry from the Loox team here :) I apologize for the confusion and I’m happy to help clear the air! Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month. Our Beginner plan is designed for stores who are starting their journey and help them grow their business. We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans. I’ve reached out to you privately through our support and am happy to continue the conversation with you over email.

5 / 5 Share

May 29, 2023

Laurence helped me fix my problems in shopify striaght away! Very impressed with the customer service

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2023

So easy to install and use i'm really happy with it thanks so much for helping me record reviews on my website

Using app

Over 1 year

Total reviews

1

Average rating

5.0