All reviews

Rating Breakdown

  • 5
    94% (7,060 ratings)
  • 4
    3% (243 ratings)
  • 3
    0% (34 ratings)
  • 2
    0% (25 ratings)
  • 1
    2% (152 ratings)

Reviews with Text

  • 77% (5,820)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 22, 2023

Customer service always here to help. They will help you, guide you, do whatever and whenever you need anything.

Using app

6 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 22, 2023

We have been using this app for about 9-10 months, and are very happy with the performance of the app. Giving only 4 stars because I wish there was a cheaper plan available that allows removal of the Loox branding.

Using app

9 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Feb. 22, 2023

Nice app. Meets all requirements. It took some time to understand its settings. But it is good now. s

Using app

15 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 22, 2023

A really great App so far! So easy to use and looks great on my site. I do wish the beginner plan had the option for customers to leave a review without having to add a photo to it though, I think it will put some customers off leaving a review.

Using app

About 6 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 21, 2023

This app is very easy to use and is always coming out with new features. Always helpful customer service. Jemuel was very helpful!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

je viens de l'installer l'application sur mon site pour permettre à mes clients des laisser des avis

Using app

4 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 21, 2023

Thank you for helping cancel the charges and for the quick assistance. Even if the app didn’t meet my needs at the time (it doesn’t mean it won’t meet your store’s needs) I surely appreciate the good customer service in the end.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 20, 2023

It would be great if I could offer discounts without the purchaser having to include a photo. The photo option is great, but I'd love to bring in more repeat customers and collect more reviews with a review discount for non-photo reviews.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 20, 2023

So far so good! Great to be able to upload comments from other platforms. Would LOVE if reviews somehow connected with google reviews seamlessly!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

Lilach was awesome helping me get up to speed with Loox! Responses were timely and she was professional and friendly!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

Easy to use and integrates simply with Shopify. And now I have to say a bunch of silly crap to reach 100 words. First review - change that feature on your own review request.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

Nice product, great customer service. The feature set is really a winning combination for our customer engagement.

Using app

11 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 20, 2023

Me pareció una aplicación muy simple de usar y práctica, pude entenderla con facilidad y aplicarla en mi proyecto

Using app

8 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 20, 2023

First, a few days since installment, and there are already 30 reviews what a great feedback rate. I had a support request and the support team was responsive quickly

Store

Morena

Using app

4 days

Total reviews

12

Average rating

4.8

5 / 5 Share

Feb. 19, 2023

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Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2023

Very smooth and easy in use. I would recommend this app, it's great. I hope it can continue to be a high level app.

Store

ELKLOOK

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 19, 2023

Really happy with Loox and especially their customer support. Whenever I had an enquiry or needed help with the integration and customization of the app, their team has been super supportive. I highly recommend them!

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Very easy to use. You also have many options to decide where and how to display the widget on your site. The support is very responsive as well. We have a problem showing the rating after updating our theme. After contacting the service, a representative(Rain) helped me out in an hour.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2023

Love how easy it is to use and seamless. I have used Loox for several years and am a satisfied customer

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

Phenomenal app all around. Setup was far easier than expected. I initially put off installing because I figured I would need time to configure everything appropriately. When I installed and went through everything I was amazed to be up and running within maybe 20-30 minutes? Full integration with our theme required adding some code, of which I am not very familiar - reached out to support and had a resolution and adjustment stunningly fast.. This is wild, wish every app worked like this.

Using app

1 day

Total reviews

10

Average rating

4.6