All reviews

Rating Breakdown

  • 5
    94% (7,077 ratings)
  • 4
    3% (245 ratings)
  • 3
    0% (32 ratings)
  • 2
    0% (25 ratings)
  • 1
    2% (154 ratings)

Reviews with Text

  • 77% (5,819)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 14, 2022

Been using LOOX for a while, it is great, we also really like their support always responsive which is a big reason for us to choose them too.

Store

Thena

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

I freaking LOVE Loox. We've used many review apps before, and Loox is the best of all of them. Hands down. It does a great job of collecting customer reviews in the background, and as a result we get a continuous stream of reviews, which is phenomenal for our business.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

I used Loox to collect reviews for my store. So far it works great! Bonus point to the Loox team for constantly adding new, solid features to Loox.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Jodel was amazing and help me fix the star badges on the collection page so quickly. Thank you so much. Loox is so easy to use after working with 3 other product review apps

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Goede app, een zeer goede toevoeging voor elke shop om je conversiepercentage te verhogen. Bedankt Rain voor de goede support!

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 11, 2022

Me gusta esta aplicación dado que de forma automática me permite interactuar con los usuarios a nuestra tienda online

Store

Noniavo

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2022

App werkt prima, doet wat het beloofd en kan meer dan je zelfs verwacht (blij verrast met post-purchase toevoeging).

Store

Ilmaha

Using app

7 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 10, 2022

very good and easy to use. but a bit pricey for small business who doesnt have much budget. it would be good if the price's reduced a bit, maybe $5/mth option?

Store

Kiyo

Using app

About 23 hours

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 10, 2022

Nice! This app really is pleasing to the eyes. Thank you now I get to share my handsome & beautiful clients.

Store

GSE

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

This app is great and makes it so much easier for customers and see what other customers think of the products they're looking at. The support team works super fast and is always helpful. Thank you Jodel for your help!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Loox is a great app so far. Much better than the Shopify native Product Reviews app. And the customer support staff were super helpful and friendly and able to assist me in completely removing the Shopify Product Reviews app when there were code snippets left behind.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Loox makes it so easy for customers to leave reviews and for our shop to reply! Love this app - Recommend highly!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

so far working great! Very easy to use and a great ad on feature to build trust with customers. Highly Recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

This app is amazing! I had another review app before switching to Look and this app is FAR superior with better features overall. Easy interface overall and easy to set-up and make changes. Aesthetically I like the vibe of how this app shows up on my site too. And...it just keeps getting better with enhanced features and improvements. Would HIGHLY recommend!

Store

Marcher

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Support is phenomenal! All questions were answered very promptly. Now, we just wait and see how the App runs. Mara, Channelle and many others from the support team indeed provides me with very good support. With their help, I set up the review and referral programs in no time!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Best app, easy to use many features. Helpful team, many thanks, will keet to use it. JFM - JFW .....

Using app

26 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 8, 2022

Rather disappointed with this application????????????????????????????????????????????????????????????100

Store

XNANO

Using app

26 days

Total reviews

1

Average rating

1.0

Developer Reply

Hey, Josh from the Loox team here :) I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues. I've personally reached out to you through our support and am here to make sure we can assist you.

5 / 5 Share

Sept. 7, 2022

Helpful customer service, specially Jemuel. I contacted him about an issue he was able to solve it immodestly

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

Great app, I have been using it for years now. I recently changed my theme and needed some help. Jemuel was super fast in helping with my new theme. Thanks again for your help!

Using app

Over 5 years

Total reviews

7

Average rating

4.6

5 / 5 Share

Sept. 7, 2022

The app is super easy to use and looks so neat! Easy customization and very intuitive menues. Thanks!!

Using app

15 days

Total reviews

3

Average rating

5.0