All reviews

Rating Breakdown

  • 5
    94% (7,077 ratings)
  • 4
    3% (245 ratings)
  • 3
    0% (32 ratings)
  • 2
    0% (25 ratings)
  • 1
    2% (154 ratings)

Reviews with Text

  • 77% (5,819)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 3, 2022

One of the best app for photo and video reviews and one of the reasons why this app is so good is how amazing the customer support is (thank you to Dor and Channelle from the Loox support team).

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

J'ai eu du mal à installer Loox, les avis clients ne s'affichaient pas sur les pages produits alors que j'ai essayé la méthode de dépannage proposée en aide et que tout a été paramétré dans ce sens. J'ai donc fait appel à l'assistance de Loox et j'ai très bien été dépanné par Cheers qui a fait preuve d'une efficacité parfaite. Encore merci !

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

The support staff are very responsive whenever I have questions. David updated a feature for me, so it is now automated and I don't need to spend time ensuring the implementation.

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Fast and helpful support with help of Mara, Sapir and Josh I fixed all of my problems :) Loox is a great intuitive app for reviews.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Thank you for your support and amazing fast service Channelle. Best app for reviews, easy and impactful.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

I used this app to help me build relationship with my leads. I found this useful in my leads. I recommend this app.

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

David is the bomb he helped me with one of my referral widgets and it really helped me. I'll definitely keep using this app.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

very nice.helps my business and allows for repeat customers. i highly recommend this app to anyone looking to grow their store

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

Wir wollten nur in der Basis bleiben und konnten aber keine Einstellungen mehr bearbeiten. David aus dem Support Team hat uns dabei sehr gut geholfen. Top Support auch für Bestandskunden

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

die App funktioniert super und ist übersichtlich und einfach in der Anwendung. Anbindung an FB ist einwandfrei.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

love this app but mostly love the customer service. they always get back super fast, jodel did a great job helping me!

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 28, 2022

Thanks for the assistance and quick turnaround, Jodel M. My issue with the reviews has been resolved quickly. Thanks again! x

Store

GBANGER

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2022

I have started to use this on my store, it has been super easy to pick up and apply to my shop. recommend

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2022

Great app - works really well for encouraging reviews. Lovely layouts, aesthetics are good. Very happy with it.

Store

Babycup

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 28, 2022

Very easy to set up, install, and manage. We get way more reviews with Loox than some of the other review apps we've tried.

Using app

19 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 28, 2022

its a cool product! using it on all 3 of my shopify stores. its a cool product! using it on all 3 of my shopify stores. its a cool product! using it on all 3 of my shopify stores.

Using app

20 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 27, 2022

super easy to use and collect reviews. it looks great on the website too! I love how you can add photos to reviews!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

Jodel has been a great help to us while navigating and learning how to use the Loox platform and app. We have only been on board for a little under 2 months and seeing awesome results!

Using app

2 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 25, 2022

The app itself seems great so far, but I wish the setup was a little more streamlined or there was some type of step by step guide. The support team was super easy to get a hold of though and Channelle was amazing! She answered all my questions and sent me mini snap shots of what to change to get exactly what I wanted. I asked so many questions and she sweet/patient with each one.

Store

Forti

Using app

10 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 25, 2022

Excellant app, extremely seamless. Customers make the review and automatically goes to the specific product on product page!

Using app

10 months

Total reviews

6

Average rating

4.3