All reviews

Rating Breakdown

  • 5
    94% (7,092 ratings)
  • 4
    3% (244 ratings)
  • 3
    0% (32 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (155 ratings)

Reviews with Text

  • 77% (5,820)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 12, 2022

Awesome! Super sleek and easy to design. You can also customize when review requests are sent. Loox is a game changer!

Using app

4 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 12, 2022

Have been using this app for more than 6 months now. The team are constantly providing updates for new features and the customer support is fantastic. You get a response within an hour usually and any questions or issues are always resolved efficiently. If you're contemplating which reviews app to use for your store, Loox is your best bet.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 11, 2022

Excellent work. Thank you for integrating rating widget on my shopify store. Also the widget looks great

Using app

9 days

Total reviews

2

Average rating

5.0

2 / 5 Share

July 11, 2022

Wir nutzen diese App bei Sennheiser in vielen unserer Shops. Neues Pricingmodell ist leider mehr als 4 x so teuer bei gleicher Leistung. Prinzipiell ok, aber mir persönlich zu undurchsichtig und nicht zu überblicken. App an sich ist wirklich gut. Discount settings für refferal program fehlen. Codes gelten auf alle Produkte und können nicht über collection eingeschränkt werden.

Using app

11 months

Total reviews

5

Average rating

4.4

Developer Reply

​Hey, Josh from the Loox team here :) I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this. Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.​ ​ The Growth plan, our most popular plan is a pay-as-you-grow plan that scales with you depending on your usage that month. This plan is ideal for merchants who have fluctuating order volumes and for those who want access to all the Loox features and integrations. ​ We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans. ​ ​In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)

4 / 5 Share

July 10, 2022

Great review layout! We love the reviews we can get with this. Super great solution. However, I am very unimpressed with the referrals program. It isn't intuitive to the customers as it depends on cookies for applying the discount code. This does not function with my Stackable app for discounts. Therefore, that needs some tremendous work (LIKE ACTUALLY PUT THE DISCOUNT CODE IN THE EMAIL!!!!!!!!!!!!!!!)

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 9, 2022

Chester and Jodel from the support team were quick to resolve the issue we had and overall the app is phenomenal. Thanks Loox team!!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 8, 2022

Dor was very helpful and quick in answering all our questions about the double sided rewards/incentive program

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 8, 2022

Instant customer support! Jodel helped me a lot in minutes without waiting for long. Great customer experience.

Using app

11 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 8, 2022

Good app for Reviews fast and nice support Team. a bit complicated to integrate with google but very easy in general.

Using app

9 days

Total reviews

1

Average rating

4.0

5 / 5 Share

July 7, 2022

Wonderful review system, You can control non-sense reviews posted and leave good reviews. Love Loox.

Using app

9 months

Total reviews

5

Average rating

4.8

5 / 5 Share

July 6, 2022

buena aplicación todo perfecto, mi tienda aumento en ventas gracias a las reseñas, da mas confianza al cliente

Using app

9 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2022

The app is what I needed for my website. I wanted to let customers and students leave reviews on my site.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2022

Excellent performance and easy to use. The app is getting even better with all the recent features and updates. I highly recommend it. Thanks for the fast and amazing support David!

Using app

4 months

Total reviews

7

Average rating

4.9

5 / 5 Share

July 1, 2022

The full evaluation is not available now, but it is under trial, but I feel it is good.......................

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

June 30, 2022

Great app and even better service, needed a widget moved in liquid files and David was able to make it happen. 6 Stars!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 30, 2022

Great App and support from Sapir. I am recommending this to anyone who needs a nice and easy way to sort out reviews on the website.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

Omer helped me out last week, great support from that guy, much appreciated! These guys go above and beyond every time. I'm a consultant for a handful of online retailers who want to kick ass in e-commerce. I noticed the structured data markup wasn't dialed in for reviews and contacted Loox for help. They not only knocked it out quickly but it was done right and...they fixed some of the other junk schema code in the template that was preventing Google from ranking the site! To clarify further, some of this was lazy or incompetent development from the theme developer that Loox just fixed up quickly. I have a ticket in with Volusion right now to solve this same issue and they have already taken a week to just get back to me, lol. Loox solved this within 24 hours and google is already seeing the change! I coach my ecom clients to strive for excellence, these guys are a stellar example of that. And no, I'm not affiliated with them at all, I'm also not generous with my reviews. I'm just super impressed. This is one of the few companies that provide a great product and truly deserves your business.

Using app

Over 3 years

Total reviews

12

Average rating

4.7

5 / 5 Share

June 30, 2022

App eccellente, tutte le funzionalità sono premium con un costo irrisorio. Ottimo, 5 stelle super meritate!

Using app

About 16 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

June 29, 2022

I used this app to create a customer review page. It took a modest amount of time and the presentation is quite good. Thank you Channelle!

Using app

3 days

Total reviews

10

Average rating

4.4

5 / 5 Share

June 29, 2022

The team is really good and supportive, they get back to you really fast, if you have any installation problem they help you out without any extra charge, i really recommend this app and loox team

Using app

Almost 2 years

Total reviews

5

Average rating

4.2