All reviews

Rating Breakdown

  • 5
    94% (7,092 ratings)
  • 4
    3% (244 ratings)
  • 3
    0% (32 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (155 ratings)

Reviews with Text

  • 77% (5,820)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 28, 2022

Chester was very helpful and kind. I'm very happy with his service. Glad he's the one who helped me.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2022

I reached out to Loox team to set up the widget for my store theme. Rain was an absolute gem. He got back to me quickly and fixed the issue very fast. Super happy with their support. App is amazing too.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

June 27, 2022

Great app, support team andJosh was very helpful. Quickly helped us resolve our issue! Highly recommend it!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2024

La aplicación es perfecta. El soporte en este caso Liz es todavía mejor. En menos de 5 minutos han solucionado un problema. Muy amables y siempre dispuestos a ayudar. Recomendado 110%

Store

OcCre

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

June 26, 2022

awesome product and support team. Sapir is great! She provided custom code to add the review widget to my Password page and it's working great. Thanks!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2022

I needed help adding a feature to my site and Jodel was so helpful! I was contacted back in just a few minutes and the feature was added just as fast! I am so happy with my experience!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2022

I love this app, super easy to use and looks great! Its customizable and looks so good on my website

Using app

7 months

Total reviews

4

Average rating

4.5

5 / 5 Share

June 24, 2022

Very good app, Tech support during setup was 1st class. Would highly reccomend this app for shopify.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2022

So far so good! Loving it! Still using the trial but if all continues to go well, I'll be keeping this app!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 23, 2022

Best reviews app for shopify. Customer support is ready to help and they until now have fixed all my issues.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2022

So far so good, I use this app to help grab reviews from customers that have purchased within the last 90 days. I had a rough time on bonus email install but Amit was able to help me very quickly. I think the app works wonders, just think it’s difficult sometimes getting a customer to actually write a review. For the price that sometimes makes me wonder if it is worth it. This is my second time using the app so I’m going for it again.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2022

Great Support - Josh was able to answer my question promptly and was a huge help. Thank you so much!

Store

Herzog

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 23, 2022

I rarely rate any products. Just installed this app. Impressed me immediately because it is user friendly, fast, has many features and great user guide. Except I think the price is little over priced because almost the same price as paying Shopify platform. Hope they can lower the price in the future.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2022

Meilleure app d'avis clients, cher mais complète ! Support très efficace, David qui a été mon interlocuteur a été très a l'écoute et d'une grande aide, merci !

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

The support is suburb! Jodel solved my issue in a few minutes. I am impressed. I wish all apps could provide this high quality support. And, they are on top of things. They are coming up with new features regularly.

Using app

8 months

Total reviews

16

Average rating

4.8

5 / 5 Share

June 22, 2022

The team were amazing helping us move (after four years) from one of the other big review apps. So refreshing to have this level of customer service again. Josh was super helpful with helping me get the Google reviews showing too. But honestly, everybody I dealt with at Loox was so very helpful!

Using app

20 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 22, 2022

This app is great for collecting reviews and referrals. I recommend putting on a 20% discount code for the customers to receive, to have them coming back to purchase again & again.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 22, 2022

We are just setting this app up and we like what we see! We did have a few questions on using the tool and Channelle from the LOOX support team has been awesome at helping us out! Thanks Channelle and thanks LOOX!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Super quick and easy customer support and easy integration, Channelle. Jodel and Rain were v helpful and fast to respond

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

The ratings look good on our site and for any pieces of the process about which we had questions, the Loox customer support team (thank you, Chester and team) was fantastic, very helpful, and quick to respond.

Using app

4 months

Total reviews

1

Average rating

5.0