All reviews

Rating Breakdown

  • 5
    94% (7,105 ratings)
  • 4
    3% (244 ratings)
  • 3
    0% (32 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (155 ratings)

Reviews with Text

  • 77% (5,823)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 4, 2022

Loox is the best App for pictures and reviews, it's perfect for youre own onlineshop and customers. :)

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2022

Absolutely brilliant so far. 300 photo review captured already. Looks amazing on your customer review page

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2022

I am so happy with this app. It is easy for me to use, easy to make updates, and easy to manage the reviews. I love the way the reviews are displayed, too.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2022

So easy to use, not complicated at all. Really quick solution to get heaps of genuine reviews and referrals.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2022

We were using a different review platform prior to Loox. Our rate of reviews has dramatically increase as has the percentage of reviewers opting to include a photo or video. Highly recommended.

Store

Move

Using app

21 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 2, 2022

great app. The most wonderful for reviews.... I loved it and my girlfriend is very satisfied with it...

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Very helpful and easy to use. I love it and my customers love it too! Creative and fun how it looks

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 5, 2022

Great app! It works perfectly and the integration with google and other app it's ok! We are using Loox on our 3 stores :) Great support from David, our Customer Success Manager :)

Using app

Over 1 year

Total reviews

7

Average rating

4.3

5 / 5 Share

Feb. 28, 2022

The app works very well. The customer service is reactive and attentive, I do not regret at all having called on them.

Using app

24 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Great reviews app, very easy to install and perfect integration with our online store. I strongly recommend it!

Store

Wayz

Using app

1 day

Total reviews

4

Average rating

4.8

1 / 5 Share

Feb. 26, 2022

Terrible support Team. Ask them to delete all code related to Loox. They said they did it. Eventually, they did not do their job properly, which caused issues on my theme that I was not able to sell my products. Lost sales of days. Really angry with them

Store

SENSHA

Using app

About 2 years

Total reviews

5

Average rating

4.2

Developer Reply

Hey, Abby from the Loox team here :) I am so sorry to hear about your experience with Loox and that your expectations have not been met. I would firstly like to stress that our support team is available 24/7 and always happy to help! Secondly,​ I’d be happy to dig deeper into what you see on your end. Our merchant's success is a top priority and we would be happy to investigate in-depth what occurred. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

5 / 5 Share

Feb. 25, 2022

Wir sind sehr zufrieden mit der App. Funktioniert einwandfrei. Auch die Integration in Shopify. Vielen Dank!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Esta muy buena, realmente vale la pena tenerla en la web,...........................................

Using app

About 2 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Feb. 23, 2022

I don't think there's much to say, stable, reliable, great UI, and when you have a new store, just brainlessly choose LOOX.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Great review app so far, was simple to import reviews from my old app and it looks great on my store. Excellent customer service, helped revolve a problem quickly and easily!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2022

This is a great app for reviews. it helps a lot with sales boost. will support you guys more in the future!

Using app

About 10 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 19, 2022

Love this app. It’s super easy to use. The customer support is great. Very responsive and helpful! 10/10

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 19, 2022

I can guarantee prospective users of this app that there's humans behind this company that care, and will do what they can to accommodate your needs. I'm very happy to be using Loox, and I will continue to use them and refer others to them in the future. They've truly handled every issue that arose well.

Using app

Over 1 year

Total reviews

25

Average rating

3.9

5 / 5 Share

Feb. 18, 2022

The app is easy to use, and I've already gotten several reviews. It's exactly what I needed for my shop!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Very Great App. Works great und very good aditional options! Only downside is that you have to upgrade to a more expensive plan after 500 orders, but its probably worth it.

Using app

2 months

Total reviews

8

Average rating

5.0