Loox ‑ Visual Product Reviews
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
7,211
chart
#566
All reviews
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Aug. 19, 2025
Aug. 20, 2025
Best support from DOLEV!
Hi. Dolev from Loox here. Thanks for sharing your experience with us. We always strive to provide excellent support, and I regret that we fell short this time. If you’re open to it, please reply to the email we sent—we’d really appreciate the chance to make it right.
Aug. 18, 2025
This app has been effective in getting reviews for my site. It has good support too. It is helpful to be able to chat with an actual person instead of a bot. Just had a quick question and Leogen hopped onto the chat within a few seconds to answer my question! Love that.
Aug. 17, 2025
The support team helped us again promptly and very quickly with our problem, even on a Sunday evening... Thanks to Leogen
Aug. 17, 2025
Always lagging while using mobile version
Hi. Dolev from the Loox team here. I'm sorry to hear that your experience with Loox hasn’t matched your expectations. I’d be glad to assist in resolving any difficulties you’ve encountered on mobile. Since I couldn’t locate your store to follow up directly, you’re welcome to contact our support team anytime at [email protected]. We’re available 24/7 and will be happy to help.
Aug. 17, 2025