All reviews

Rating Breakdown

  • 5
    94% (7,130 ratings)
  • 4
    3% (247 ratings)
  • 3
    0% (32 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (154 ratings)

Reviews with Text

  • 77% (5,837)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 18, 2022

Chester from Loox support was a big help fixing something on our site. Appreciate the hustle and personal attention.

Store

round21

Using app

Over 2 years

Total reviews

9

Average rating

4.6

3 / 5 Share

May 27, 2020

So far so good, just got it all installed and was pretty straight forward so we will see how it goes!

Using app

34 minutes

Total reviews

2

Average rating

3.5

5 / 5 Share

May 27, 2020

Awesome app! we are getting loads of reviews with pictures.. Our costumers are showing what they can do with their photos.. is looking great in our side

Using app

About 1 month

Total reviews

16

Average rating

4.6

5 / 5 Share

May 26, 2020

Easy to set up. Have not had any reviews come in yet, but I'm excited to see what Loox will do for our social proof!

Using app

21 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

May 26, 2020

Customer service is awesome and app is very easy to setup. It makes my website look much better and the feel to it is amazing. A great app to add.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2020

I used this app to help me automate reviews. Crossing my fingers it works well. I've seen others try it and I'm excited to see how it works for my store.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

I love the app! easy to use, and it looks really nice on the website. The photos of costumers make it super cool and you see how other people look with the products on. 5 stars! Also very good customer service, Ilan was very helpful.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 25, 2020

Loox is great - lovely user experience, looks and feels great. It felt like a huge upgrade from the Shopify Reviews platform we were using before. It's been so fun getting photos from our customers. I had a couple of challenges, and the Loox team bent over backwards to make everything work. Strongly recommended, well worth the money.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2020

This is the simplest and most effective review plug-in on the market! You won't regret installing this app

Using app

37 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2020

We find Loox to be a fabulous photo review app The customer support is above and beyond. Loox has been able to help modify the app to suit our theme and meet our functionality requirements. Yishai is a star! Keep up the great service Loox!

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

May 22, 2020

So far so good! Just installed and can't wait for the reviews to roll in!! so easy to install and easy to navigate! recommended!!

Using app

About 8 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

May 21, 2020

This is the perfect review app! very easy to use and set up. I needed some help and modifications, the developer team and customer service is outstanding. Thank you for helping us out we appreciate you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

4 / 5 Share

May 20, 2020

I have not start to use loox yet. will review back once I use it . thanksssssssssssssssssssssssssssss

Store

SHAKALA

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 29, 2023

Chester was awesome in resolving questions and issues on settings. Picture reviews have been a huge boost to our business.

Using app

Over 3 years

Total reviews

2

Average rating

3.5

5 / 5 Share

May 17, 2020

I just used the app today and it really looks amazing, importing pictures and reviews from real people experience, i am really very pleased with the app that shows my website more professional Excellent Job Dear LOOX Team

Store

Rozzita

Using app

2 months

Total reviews

3

Average rating

5.0

3 / 5 Share

May 13, 2020

I would give their product reviews 5 stars, but because it doesn't work for seller ratings as well I have to give it only 3 stars. It works really easy for us and the customer, and having images with the reviews is awesome. Not having the ability to go backwards to get past reviews is a miss as well.

Using app

10 months

Total reviews

1

Average rating

3.0

Developer Reply

Hey, Amit from the Loox team here :) Generally speaking, Loox supports sending review request emails to your customers who purchased before Loox was installed going back up to 90 days, free of charge! That way you can jumpstart your store's social proof with reviews from previous happy customers, and increase conversion rates! In addition, if you have any reviews you previously collected, we also support importing those reviews using our CSV spreadsheet template. In regards to seller ratings, Loox currently supports product reviews alone in order to concentrate our efforts on increasing conversion rates on the product pages and creating strong social proof that will convince customers to buy your products. With that being said, we're constantly looking for new ways to improve our product and we take our users feedback and requests into deep consideration! If you can elaborate on the reason you need seller ratings in addition to product reviews, please feel free to contact our support with any suggestions you have. In any case, our support team is always happy to help with any issue you might be facing. Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise further :)

5 / 5 Share

May 13, 2020

These guys are killer. Really really attentive & helpful. The app is extremely streamlined and takes into account a lot of UX consideration.

Using app

9 days

Total reviews

5

Average rating

4.8

5 / 5 Share

May 12, 2020

I totally love this app. And I am not someone who is easily impressed. It is super easy to use and does the entire job with just a couple of clicks. Highly Recommended.

Store

Trendyz

Using app

1 day

Total reviews

10

Average rating

5.0

5 / 5 Share

May 11, 2020

I like this app as it is a great way for our customer to review the product but lso to show it in use on an image

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

May 11, 2020

I use this apps for review and it's very powerful had a lot of success with it in my previous stores.

Using app

3 minutes

Total reviews

4

Average rating

5.0