Loox ‑ Product Reviews App
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Ilyn gave me a quick and good support to a few matters I had. In general the app is super nice and proffesional offered a large amount of solutions and features
App works well to collect and display reviews on our site.
As a Shopify store owner who has used Loox for a couple of years now, I have to say it’s been an absolute game-changer for my business, though it definitely comes with some caveats. On the positive side, Loox has been essential for building trust with my customers. The visual aspect of the app is its biggest strength. Shoppers love seeing real photos of how products actually look, and it has noticeably helped my conversion rates. I also have to give a massive shoutout to their customer support. Whenever I’ve run into technical issues or needed help tweaking the display to match my theme, their team has been incredibly fast, professional, and patient. It’s rare to find that level of dedication from a software company, and it makes a huge difference.
no me dejan exportar mis reseñas y me dan ningún soporte para hablar.
Hey! Sorry to see your experience has been frustrating. You can export your reviews in 1-click in the Manage Reviews page on the app. We don't see a ticket from you on support, but please know our team is available 24/7 over chat and email to help with everything!
I downloaded Loox and was unsure how to set up the app to align with my brand. But Domerly and Rina was such a great help! Provided me thorough explanations and diagrams! Thank you Domerly and Rina :)
Kim resolved my problem very quick and effortless!
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